Leveraging Twitter data to analyze the virality of Covid-19 tweets: a text mining approach

As the novel coronavirus spreads across the world, work, pleasure, entertainment, social interactions, and meetings have shifted online. The conversations on social media have spiked, and given the uncertainties and new policies, COVID-19 remains the trending topic on all such platforms, including Twitter. This research explores the factors that affect COVID-19 content-sharing by Twitter users. The analysis was conducted using 57,000 plus tweets that mentioned COVID-19 and related keywords. The tweets were subjected to the Natural Language Processing (NLP) techniques like Topic modelling, Named Entity-Relationship, Emotion & Sentiment analysis, and Linguistic feature extraction. These methods generated features that could help explain the retweet count of the tweets. The results indicate that tweets with named entities (person, organisation, and location), expression of negative emotions (anger, disgust, fear, and sadness), reference to mental health, optimistic content, and greater length have higher chances of being shared (retweeted). On the other hand, tweets with more hashtags and user mentions are less likely to be shared

TBCOV: Two Billion Multilingual COVID-19 Tweets with Sentiment, Entity, Geo, and Gender Labels

The widespread usage of social networks during mass convergence events, such as health emergencies and disease outbreaks, provides instant access to citizen-generated data that carry rich information about public opinions, sentiments, urgent needs, and situational reports. Such information can help authorities understand the emergent situation and react accordingly. Moreover, social media plays a vital role in tackling misinformation and disinformation. This work presents TBCOV, a large-scale Twitter dataset comprising more than two billion multilingual tweets related to the COVID-19 pandemic collected worldwide over a continuous period of more than one year. More importantly, several state-of-the-art deep learning models are used to enrich the data with important attributes, including sentiment labels, named-entities (e.g., mentions of persons, organizations, locations), user types, and gender information. Last but not least, a geotagging method is proposed to assign country, state, county, and city information to tweets, enabling a myriad of data analysis tasks to understand real-world issues. Our sentiment and trend analyses reveal interesting insights and confirm TBCOV's broad coverage of important topics.Comment: 20 pages, 13 figures, 8 table

A review on Natural Language Processing Models for COVID-19 research

This survey paper reviews Natural Language Processing Models and their use in COVID-19 research in two main areas. Firstly, a range of transformer-based biomedical pretrained language models are evaluated using the BLURB benchmark. Secondly, models used in sentiment analysis surrounding COVID-19 vaccination are evaluated. We filtered literature curated from various repositories such as PubMed and Scopus and reviewed 27 papers. When evaluated using the BLURB benchmark, the novel T-BPLM BioLinkBERT gives groundbreaking results by incorporating document link knowledge and hyperlinking into its pretraining. Sentiment analysis of COVID-19 vaccination through various Twitter API tools has shown the public’s sentiment towards vaccination to be mostly positive. Finally, we outline some limitations and potential solutions to drive the research community to improve the models used for NLP tasks

COVID-19 misinformation on Twitter: the role of deceptive support

2022 Summer.Includes bibliographical references.Social media platforms like Twitter are a major dissemination point for information and the COVID-19 pandemic is no exception. But not all of the information comes from reliable sources, which raises doubts about their validity. In social media posts, writers reference news articles to gain credibility by leveraging the trust readers have in reputable news outlets. However, there is not always a positive correlation between the cited article and the social media posting. Targeting the Twitter platform, this study presents a novel pipeline to determine whether a Tweet is indeed supported by the news article it refers to. The approach follows two general objectives: to develop a model capable of detecting Tweets containing claims that are worthy of fact-checking and then, to assess whether the claims made in a given Tweet are supported by the news article it cites. In the event that a Tweet is found to be trustworthy, we extract its claim via a sequence labeling approach. In doing so, we seek to reduce the noise and highlight the informative parts of a Tweet. Instead of detecting erroneous and invalid information by analyzing the propagation patterns or ensuing examination of Tweets against already proven statements, this study aims to identify reliable support (or lack thereof) before misinformation spreads. Our research reveals that 14.5% of the Tweets are not factual and therefore not worth checking. An effective filter like this is especially useful when looking at a platform such as Twitter, where hundreds of thousands of posts are created every day. Further, our analysis indicates that among the Tweets which refer to a news article as evidence of a factual claim, at least 1% of those Tweets are not substantiated by the article, and therefore mislead the reader

Methods for improving entity linking and exploiting social media messages across crises

Entity Linking (EL) is the task of automatically identifying entity mentions in texts and resolving them to a corresponding entity in a reference knowledge base (KB). There is a large number of tools available for different types of documents and domains, however the literature in entity linking has shown the quality of a tool varies across different corpus and depends on specific characteristics of the corpus it is applied to. Moreover the lack of precision on particularly ambiguous mentions often spoils the usefulness of automated disambiguation results in real world applications. In the first part of this thesis I explore an approximation of the difficulty to link entity mentions and frame it as a supervised classification task. Classifying difficult to disambiguate entity mentions can facilitate identifying critical cases as part of a semi-automated system, while detecting latent corpus characteristics that affect the entity linking performance. Moreover, despiteless the large number of entity linking tools that have been proposed throughout the past years, some tools work better on short mentions while others perform better when there is more contextual information. To this end, I proposed a solution by exploiting results from distinct entity linking tools on the same corpus by leveraging their individual strengths on a per-mention basis. The proposed solution demonstrated to be effective and outperformed the individual entity systems employed in a series of experiments. An important component in the majority of the entity linking tools is the probability that a mentions links to one entity in a reference knowledge base, and the computation of this probability is usually done over a static snapshot of a reference KB. However, an entity’s popularity is temporally sensitive and may change due to short term events. Moreover, these changes might be then reflected in a KB and EL tools can produce different results for a given mention at different times. I investigated the prior probability change over time and the overall disambiguation performance using different KB from different time periods. The second part of this thesis is mainly concerned with short texts. Social media has become an integral part of the modern society. Twitter, for instance, is one of the most popular social media platforms around the world that enables people to share their opinions and post short messages about any subject on a daily basis. At first I presented one approach to identifying informative messages during catastrophic events using deep learning techniques. By automatically detecting informative messages posted by users during major events, it can enable professionals involved in crisis management to better estimate damages with only relevant information posted on social media channels, as well as to act immediately. Moreover I have also performed an analysis study on Twitter messages posted during the Covid-19 pandemic. Initially I collected 4 million tweets posted in Portuguese since the begining of the pandemic and provided an analysis of the debate aroud the pandemic. I used topic modeling, sentiment analysis and hashtags recomendation techniques to provide isights around the online discussion of the Covid-19 pandemic

Evaluation of Twitter data for an emerging crisis: an application to the first wave of COVID-19 in the UK

In the absence of nationwide mass testing for an emerging health crisis, alternative approaches could provide necessary information efficiently to aid policy makers and health bodies when dealing with a pandemic. The following work presents a methodology by which Twitter data surrounding the first wave of the COVID-19 pandemic in the UK is harvested and analysed using two main approaches. The first is an investigation into localized outbreak predictions by developing a prototype early-warning system using the distribution of total tweet volume. The temporal lag between the rises in the number of COVID-19 related tweets and officially reported deaths by Public Health England (PHE) is observed to be 6–27 days for various UK cities which matches the temporal lag values found in the literature. To better understand the topics of discussion and attitudes of people surrounding the pandemic, the second approach is an in-depth behavioural analysis assessing the public opinion and response to government policies such as the introduction of face-coverings. Using topic modelling, nine distinct topics are identified within the corpus of COVID-19 tweets, of which the themes ranged from retail to government bodies. Sentiment analysis on a subset of mask related tweets revealed sentiment spikes corresponding to major news and announcements. A Named Entity Recognition (NER) algorithm is trained and applied in a semi-supervised manner to recognise tweets containing location keywords within the unlabelled corpus and achieved a precision of 81.6%. Overall, these approaches allowed extraction of temporal trends relating to PHE case numbers, popular locations in relation to the use of face-coverings, and attitudes towards face-coverings, vaccines and the national ‘Test and Trace’ scheme

Knowledge Modelling and Learning through Cognitive Networks

One of the most promising developments in modelling knowledge is cognitive network science, which aims to investigate cognitive phenomena driven by the networked, associative organization of knowledge. For example, investigating the structure of semantic memory via semantic networks has illuminated how memory recall patterns influence phenomena such as creativity, memory search, learning, and more generally, knowledge acquisition, exploration, and exploitation. In parallel, neural network models for artificial intelligence (AI) are also becoming more widespread as inferential models for understanding which features drive language-related phenomena such as meaning reconstruction, stance detection, and emotional profiling. Whereas cognitive networks map explicitly which entities engage in associative relationships, neural networks perform an implicit mapping of correlations in cognitive data as weights, obtained after training over labelled data and whose interpretation is not immediately evident to the experimenter. This book aims to bring together quantitative, innovative research that focuses on modelling knowledge through cognitive and neural networks to gain insight into mechanisms driving cognitive processes related to knowledge structuring, exploration, and learning. The book comprises a variety of publication types, including reviews and theoretical papers, empirical research, computational modelling, and big data analysis. All papers here share a commonality: they demonstrate how the application of network science and AI can extend and broaden cognitive science in ways that traditional approaches cannot

Using Arabic Twitter to support analysis of the spread of Infectious Diseases

This study investigates how to use Arabic social media content, especially Twitter, to measure the incidence of infectious diseases. People use social media applications such as Twitter to find news related to diseases and/or express their opinions and feelings about them. As a result, a vast amount of information could be exploited by NLP researchers for a myriad of analyses despite the informal nature of social media writing style. Systematic monitoring of social media posts (infodemiology or infoveillance) could be useful to detect misinformation outbreaks as well as to reduce reporting lag time and to provide an independent complementary source of data compared with traditional surveillance approaches. However, there has been a lack of research about analysing Arabic tweets for health surveillance purposes, due to the lack of Arabic social media datasets in comparison with what is available for English and some other languages. Therefore, it is necessary for us to create our own corpus. In addition, building ontologies is a crucial part of the semantic web endeavour. In recent years, research interest has grown rapidly in supporting languages such as Arabic in NLP in general but there has been very little research on medical ontologies for Arabic. In this thesis, the first and the largest Arabic Twitter dataset in the area of health surveillance was created to use in training and testing in the research studies presented. The Machine Learning algorithms with NLP techniques especially for Arabic were used to classify tweets into five categories: academic, media, government, health professional, and the public, to assist in reliability and trust judgements by taking into account the source of the information alongside the content of tweets. An Arabic Infectious Diseases Ontology was presented and evaluated as part of a new method to bridge between formal and informal descriptions of Infectious Diseases. Different qualitative and quantitative studies were performed to analyse Arabic tweets that have been written during the pandemic, i.e. COVID-19, to show how Public Health Organisations can learn from social media. A system was presented that measures the spread of two infectious diseases based on our Ontology to illustrate what quantitative patterns and qualitative themes can be extracted

Lessons Learned from EVALITA 2020 and Thirteen Years of Evaluation of Italian Language Technology

This paper provides a summary of the 7th Evaluation Campaign of Natural Language Processing and Speech Tools for Italian (EVALITA2020) which was held online on December 17th, due to the 2020 COVID-19 pandemic. The 2020 edition of Evalita included 14 different tasks belonging to five research areas, namely: (i) Affect, Hate, and Stance, (ii) Creativity and Style, (iii) New Challenges in Long-standing Tasks, (iv) Semantics and Multimodality, (v) Time and Diachrony. This paper provides a description of the tasks and the key findings from the analysis of participant outcomes. Moreover, it provides a detailed analysis of the participants and task organizers which demonstrates the growing interest with respect to this campaign. Finally, a detailed analysis of the evaluation of tasks across the past seven editions is provided; this allows to assess how the research carried out by the Italian community dealing with Computational Linguistics has evolved in terms of popular tasks and paradigms during the last 13 years