Using empirical studies to mitigate symbol overload in iStar extensions

UID/CEC/04516/2019Modelling languages are frequently extended to include new constructs to be used together with the original syntax. New constructs may be proposed by adding textual information, such as UML stereotypes, or by creating new graphical representations. Thus, these new symbols need to be expressive and proposed in a careful way to increase the extension’s adoption. A method to create symbols for the original constructs of a modelling language was proposed and has been used to create the symbols when a new modelling language is designed. We argue this method can be used to recommend new symbols for the extension’s constructs. However, it is necessary to make some adjustments since the new symbols will be used with the existing constructs of the modelling language original syntax. In this paper, we analyse the usage of this adapted method to propose symbols to mitigate the occurrence of overloaded symbols in the existing iStar extensions. We analysed the existing iStar extensions in an SLR and identified the occurrence of symbol overload among the existing constructs. We identified a set of fifteen overloaded symbols in existing iStar extensions. We used these concepts with symbol overload in a multi-stage experiment that involved users in the visual notation design process. The study involved 262 participants, and its results revealed that most of the new graphical representations were better than those proposed by the extensions, with regard to semantic transparency. Thus, the new representations can be used to mitigate this kind of conflict in iStar extensions. Our results suggest that next extension efforts should consider user-generated notation design techniques in order to increase the semantic transparency.authorsversionpublishe

Enterprise architecture for small and medium-sized enterprises : CHOOSE

Enterprise architecture (EA) is a coherent whole of principles, methods, and models that are used in the design and realization of an enterprise’s organizational structure, business processes, information systems, and IT infrastructure. EA is used as a holistic approach to keep things aligned in a company. Some emphasize the use of EA to align IT with the business, others see it broader and use it to also keep the processes aligned with the strategy. Recent research indicates the need for EA in small and medium-sized enterprises (SMEs), important drivers of the economy, as they struggle with problems related to a lack of structure and overview of their business. However, existing EA frameworks are perceived as too complex and, to date, none of the EA approaches are sufficiently adapted to the SME context. Therefore, in this PhD, we present the CHOOSE approach for EA for SMEs. The approach consists of four artifacts: a metamodel, a method, software tool support, and a visualization. The approach is kept simple so that it may be applied in an SME context and is based on the essential dimensions of EA frameworks. Five steps were taken: first, the problem of EA in SMEs was extensively analyzed. Next, the CHOOSE metamodel was developed during action research in SMEs. Then, action research in six companies was used to develop an adequate method (consisting of guidelines, a roadmap, and stop criteria) and to further refine this CHOOSE metamodel, while different types of software tools (PC, iPad, Android, ...) were developed to enable the evaluation rounds. Finally, a proper visualization was established

Extensibility of Enterprise Modelling Languages

Die Arbeit adressiert insgesamt drei Forschungsschwerpunkte. Der erste Schwerpunkt setzt sich mit zu entwickelnden BPMN-Erweiterungen auseinander und stellt deren methodische Implikationen im Rahmen der bestehenden Sprachstandards dar. Dies umfasst zum einen ganz konkrete Spracherweiterungen wie z. B. BPMN4CP, eine BPMN-Erweiterung zur multi-perspektivischen Modellierung von klinischen Behandlungspfaden. Zum anderen betrifft dieser Teil auch modellierungsmethodische Konsequenzen, um parallel sowohl die zugrunde liegende Sprache (d. h. das BPMN-Metamodell) als auch die Methode zur Erweiterungsentwicklung zu verbessern und somit den festgestellten Unzulänglichkeiten zu begegnen. Der zweite Schwerpunkt adressiert die Untersuchung von sprachunabhängigen Fragen der Erweiterbarkeit, welche sich entweder während der Bearbeitung des ersten Teils ergeben haben oder aus dessen Ergebnissen induktiv geschlossen wurden. Der Forschungsschwerpunkt fokussiert dabei insbesondere eine Konsolidierung bestehender Terminologien, die Beschreibung generisch anwendbarer Erweiterungsmechanismen sowie die nutzerorientierte Analyse eines potentiellen Erweiterungsbedarfs. Dieser Teil bereitet somit die Entwicklung einer generischen Erweiterungsmethode grundlegend vor. Hierzu zählt auch die fundamentale Auseinandersetzung mit Unternehmensmodellierungssprachen generell, da nur eine ganzheitliche, widerspruchsfreie und integrierte Sprachdefinition Erweiterungen überhaupt ermöglichen und gelingen lassen kann. Dies betrifft beispielsweise die Spezifikation der intendierten Semantik einer Sprache

Trust, Accountability, and Autonomy in Knowledge Graph-based AI for Self-determination

Knowledge Graphs (KGs) have emerged as fundamental platforms for powering intelligent decision-making and a wide range of Artificial Intelligence (AI) services across major corporations such as Google, Walmart, and AirBnb. KGs complement Machine Learning (ML) algorithms by providing data context and semantics, thereby enabling further inference and question-answering capabilities. The integration of KGs with neuronal learning (e.g., Large Language Models (LLMs)) is currently a topic of active research, commonly named neuro-symbolic AI. Despite the numerous benefits that can be accomplished with KG-based AI, its growing ubiquity within online services may result in the loss of self-determination for citizens as a fundamental societal issue. The more we rely on these technologies, which are often centralised, the less citizens will be able to determine their own destinies. To counter this threat, AI regulation, such as the European Union (EU) AI Act, is being proposed in certain regions. The regulation sets what technologists need to do, leading to questions concerning: How can the output of AI systems be trusted? What is needed to ensure that the data fuelling and the inner workings of these artefacts are transparent? How can AI be made accountable for its decision-making? This paper conceptualises the foundational topics and research pillars to support KG-based AI for self-determination. Drawing upon this conceptual framework, challenges and opportunities for citizen self-determination are illustrated and analysed in a real-world scenario. As a result, we propose a research agenda aimed at accomplishing the recommended objectives

User consent modeling for ensuring transparency and compliance in smart cities

Smart city infrastructures such as transportation and energy networks are evolving into so-called cyber physical social systems (CPSSs), which collect and leverage citizens’ data in order to adapt services to citizens’ needs. The privacy implications of such systems are, however, significant and need to be addressed. Current systems either try to escape the privacy challenge via anonymization or use very rigid, hard-coded workflows that have been agreed with a data protection authority. In the case of the latter, there is a severe impact on data quality and richness, whereas in the former, only these hard-coded flows are permitted resulting in diminished functionality and potential. We address these limitations via user modeling in terms of investigating how to model and semantically represent user consent, preferences, and data usage policies that will guide the processing of said data in the data lake. Data protection is a horizontal field and consequently very wide. Therefore, we focus on a concrete setting where we extend the domain-agnostic SPECIAL policy language for a smart mobility use case supplied by Vienna’s largest utility provider. To that end, (1) we create an extension of SPECIAL in terms of a core CPSS vocabulary that lowers the semantic gap between the domain agnostic terms of SPECIAL and the vocabulary of the use case; (2) we propose a workflow that supports defining domain-specific vocabularies for complex CPSSs; and (3) show that these two contributions allow successfully achieving the goals of our setting

Early aspects: aspect-oriented requirements engineering and architecture design

This paper reports on the third Early Aspects: Aspect-Oriented Requirements Engineering and Architecture Design Workshop, which has been held in Lancaster, UK, on March 21, 2004. The workshop included a presentation session and working sessions in which the particular topics on early aspects were discussed. The primary goal of the workshop was to focus on challenges to defining methodical software development processes for aspects from early on in the software life cycle and explore the potential of proposed methods and techniques to scale up to industrial applications