Using contextual information to understand searching and browsing behavior

There is great imbalance in the richness of information on the web and the succinctness and poverty of search requests of web users, making their queries only a partial description of the underlying complex information needs. Finding ways to better leverage contextual information and make search context-aware holds the promise to dramatically improve the search experience of users. We conducted a series of studies to discover, model and utilize contextual information in order to understand and improve users' searching and browsing behavior on the web. Our results capture important aspects of context under the realistic conditions of different online search services, aiming to ensure that our scientific insights and solutions transfer to the operational settings of real world applications

Going Beyond Relevance: Role of effort in Information Retrieval

The primary focus of Information Retrieval (IR) systems has been to optimize for Relevance. Existing approaches to rank documents or evaluate IR systems does not account for “user effort”. Currently, judges only determine whether the information provided in a given document would satisfy the underlying information need in a query. The current mechanism of obtaining relevance judgments does not account for time and effort that an end user must put forth to consume its content. While a judge may spend a lot of time assessing a document, an impatient user may not devote the same amount of time and effort to consume its content. This problem is exacerbated on smaller devices like mobile. While on mobile or tablets, with limited interaction, users may not put in too much effort in finding information. This thesis characterizes and incorporates effort in Information Retrieval. Comparison of explicit and implicit relevance judgments across several datasets reveals that certain documents are marked relevant by the judges but are of low utility to an end user. Experiments indicate that document-level effort features can reliably predict the mismatch between dwell time and judging time of documents. Explicit and preference-based judgments were collected to determine which factors associated with effort agreed the most with user satisfaction. The ability to locate relevant information or findability was found to be in highest agreement with preference judgments. Findability judgments were also gathered to study the association of different annotator, query or document related properties with effort judgments. We also investigate how can existing systems be optimized for relevance and effort. Finally, we investigate the role of effort on smaller devices with the help of cost-benefit models

Evidence synthesis on the occurrence, causes, consequences, prevention and management of bullying and harassment behaviours to inform decision making in the NHS

Background Workplace bullying is a persistent problem in the NHS with negative implications for individuals, teams, and organisations. Bullying is a complex phenomenon and there is a lack of evidence on the best approaches to manage the problem. Aims Research questions What is known about the occurrence, causes, consequences and management of bullying and inappropriate behaviour in the workplace? Objectives Summarise the reported prevalence of workplace bullying and inappropriate behaviour. Summarise the empirical evidence on the causes and consequences of workplace bullying and inappropriate behaviour. Describe any theoretical explanations of the causes and consequences of workplace bullying and inappropriate behaviour. Synthesise evidence on the preventative and management interventions that address workplace bullying interventions and inappropriate behaviour. Methods To fulfil a realist synthesis approach the study was designed across four interrelated component parts: Part 1: A narrative review of the prevalence, causes and consequences of workplace bullying Part 2: A systematic literature search and realist review of workplace bullying interventions Part 3: Consultation with international bullying experts and practitioners Part 4: Identification of case studies and examples of good practic

Evaluating the Cranfield Paradigm for Conversational Search Systems

Due to the sequential and interactive nature of conversations, the application of traditional Information Retrieval (IR) methods like the Cranfield paradigm require stronger assumptions. When building a test collection for Ad Hoc search, it is fair to assume that the relevance judgments provided by an annotator correlate well with the relevance judgments perceived by an actual user of the search engine. However, when building a test collection for conversational search, we do not know if it is fair to assume that the relevance judgments provided by an annotator correlate well with the relevance judgments perceived by an actual user of the conversational search system. In this paper, we perform a crowdsourcing study to evaluate the applicability of the Cranfield paradigm to conversational search systems. Our main aim is to understand what is the agreement in terms of user satisfaction between the users performing a search task in a conversational search system (i.e., directly assessing the system) and the users observing the search task being performed (i.e., indirectly assessing the system). The result of this study is paramount because it underpins and guides 1) the development of more realistic user models and simulators, and 2) the design of more reliable and robust evaluation measures for conversational search systems. Our results show that there is a fair agreement between direct and indirect assessments in terms of user satisfaction and that these two kinds of assessments share similar conversational patterns. Indeed, by collecting relevance assessments for each system utterance, we tested several conversational patterns that show a promising ability to predict user satisfaction

Flow in Physical Activity and Exercise: Exploring the Relevance of Mindfulness and Exertion

Experiencing flow in physical activity is associated with intrinsic motivation and has proven to be a highly rewarding state of mind (Csikszentmihalyi, 2008). Facilitating flow experiences among regular exercisers can be beneficial in terms of promoting long-term physical activity engagement. In a longitudinal study we explored possible factors predicting flow experiences in exercisers by measuring dispositional flow in physical activity and flow state during running sessions. Additionally, we included a small mindfulness intervention to explore the relevance of mindfulness in flow experiences. We recruited a sample of 103 participants, inviting them to a running study where they were asked to conduct a running session once a week for a period of six weeks and reporting in a short questionnaire after every running session. The activity reports measured perceived exertion, flow, and contextual variables. The sample were randomly assigned into two groups, one intervention group (n = 51) and one control group (n = 52). The intervention group were given instructions to practice a short mindfulness-based exercise (i.e., breathing exercise) prior to every running session. In addition to the activity reports, participants were asked to answer a longer questionnaire as pre- and post-measures assessing flow dispositions, activity level, general tendencies to mindfulness, general health, life satisfaction, personal growth, and demographic variables. Our results indicated that regular exercisers certainly experience flow during strenuous exercise if the overall experience of the physical activity episode is positively evaluated

An audience perspective on the second screen phenomenon

Second screen applications are among the latest of the TV industry’s innovations to retain the TV viewer’s attention in a challenging multi-screen environment. These applications can be regarded as an extension of TV content consumed on a TV set towards lightweight portable devices such as tablets. While numerous commercial instances are available internationally and the existing literature on the topic from a technical perspective is extensive, the audience side of this phenomenon has been paid far less attention to. Moreover, in the case of Flanders, the successful commercial implementation of second screen applications remains limited. In this research, we aim to elicit what TV viewers’ expectations and preferences are regarding second screen functionalities. By applying means-end theory and a laddering approach we were able to discern how these preferences subsequently relate to the TV show itself, the consequences for the viewing experience, as well as how second screen applications and usages are expected to fit in the viewer’s everyday life