Accessibility of Health Data Representations for Older Adults: Challenges and Opportunities for Design

Health data of consumer off-the-shelf wearable devices is often conveyed to users through visual data representations and analyses. However, this is not always accessible to people with disabilities or older people due to low vision, cognitive impairments or literacy issues. Due to trade-offs between aesthetics predominance or information overload, real-time user feedback may not be conveyed easily from sensor devices through visual cues like graphs and texts. These difficulties may hinder critical data understanding. Additional auditory and tactile feedback can also provide immediate and accessible cues from these wearable devices, but it is necessary to understand existing data representation limitations initially. To avoid higher cognitive and visual overload, auditory and haptic cues can be designed to complement, replace or reinforce visual cues. In this paper, we outline the challenges in existing data representation and the necessary evidence to enhance the accessibility of health information from personal sensing devices used to monitor health parameters such as blood pressure, sleep, activity, heart rate and more. By creating innovative and inclusive user feedback, users will likely want to engage and interact with new devices and their own data

An efficient management system for large digital object collections

Includes abstract.Includes bibliographical references (leaves 87-91)Cultures evolve continuously, and it is therefore vital to track and record these changes, and most importantly of all, manage the resulting huge mass of data such as images, video clips, audio recordings and documents. This thesis examines the design of a Web-based solution, hereafter referred to as the Information Management System (IMS), to handle the efficient, accurate and secure management of a large number of objects

Exploring key antecedents through a technology acceptance perspective

The main aim of this Ph.D. thesis in Management is to provide better understanding of the role of Information Systems (ISs) in the decision-making process and successful performance of Higher Education Institutions (HEIs), exploring the antecedents of technology acceptance. To achieve the objectives defined, four articles were elaborated: a Systematic Literature Review (SLR) and three articles of an empirical nature. Therefore, the first article aimed to identify, explore and systematize the main topics regarding the role of web portals as tools to support information management in HEIs. Based on 126 articles published up to 5 November 2016 on the Web of Science and SCOPUS databases, four major topics were identified, namely, the software used in web portals, internal and external benefits of using web portals, technology acceptance and information storage and management. The main contribution of this research lies in identifying the main topics and trends in scientific production for each topic identified, and in identifying gaps and future lines of research in this field of study. The second article aimed to study the influence of web portals in supporting HEI management and performance, considering personality traits, perceived usefulness and perceived ease of use, through an empirical study. To achieve the aim proposed, Structural Equation Modelling (SEM) was used together with a structured questionnaire administered to teaching and non-teaching staff in Portuguese HEIs. The results obtained, through 338 valid responses, indicate a positive influence of personality traits on the use of web portals and that their use also has a positive influence on HEIs’ performance. The third chapter sought to identify the factors influencing the use of e-learning platforms in the Portuguese academic context through an empirical study. A structured questionnaire was used to collect information. Based on 631 valid responses, SEM was applied, leading to the conclusion that, in accordance with Innovation Diffusion Theory (IDT), the characteristics of e-learning platforms and Personal Innovativeness in Information Technology (PIIT) have a positive influence on the use of this tool. The fourth and final article aimed to identify and explain the factors of successful operation, implementation and use of e-libraries in the academic context of Portuguese higher education. To achieve this goal, a qualitative approach was adopted, through a case study of the e-library at the University of Beira Interior (UBI). Primary data were obtained from interviews with staff of the library, computer services and administration of this teaching institution holding leadership positions and directly involved in the implementation, maintenance or use of the e-library. The empirical evidence highlights the importance of minimizing costs, particularly by forming cooperation protocols, the use of open-source software and training of UBI library staff. Acceptance and use of the e-library depends on the platform’s characteristics, the ease of access to information, actions to publicise and make the whole academic community aware of the e-library and its functions, and implementation of appealing, intuitive User Interfaces (UIs). In addition, the training of students and library staff was revealed as a relevant factor for acceptance of this tool. For the future, the creation of a functional search aggregator is suggested, to allow a simultaneous search in all the databases and creating the least noise possible. This function could be implemented based on multi-disciplinary teams with skills acquired through specific training. This study was based on Resource-Based View (RBV) and Social Learning Theory (SLT). In this thesis, considering the four studies developed, it was possible to support the influence of IS acceptance on HEIs’ performance and determine the role of ISs in supporting these institutions’ management, in the Portuguese academic context. This research also presents contributions to theory and implications for practice, as well as future lines of study on the topic.O principal objetivo desta tese de doutoramento em Gestão consistiu em proporcionar uma melhor compreensão acerca do papel dos Sistemas de Informação (SIs) no processo de tomada de decisão e no sucesso da performance das Higher Education Institutions (HEIs), explorando os antecedentes da aceitação das tecnologias. Para conseguir alcançar os propósitos definidos, foram elaborados quatro artigos: uma Systematic Literature Review (SLR) e três artigos de natureza empírica. Neste sentido, o primeiro artigo teve por objetivo a identificação, exploração e sistematização dos principais temas sobre o papel dos portais web como ferramentas para apoiar a gestão da informação nas HEI. Tendo por base 126 artigos publicados até ao dia 5 de novembro de 2016, nas bases de dados Web of Science e SCOPUS foi possível identificar quatro grandes temáticas, nomeadamente, software utilizado em Portais Web, benefícios internos e externos da utilização de Portais Web, aceitação das tecnologias e o armazenamento e gestão da informação. O principal contributo desta investigação prende-se com a identificação das principais temáticas e tendências da produção científica em cada temática identificada, bem como, a identificação de lacunas e futuras linhas de investigação dentro deste campo de investigação. O segundo artigo teve por objetivo estudar a influência dos portais web no apoio à gestão e no desempenho das HEIs, tendo em consideração os traços de personalidade, a perceção acerca da utilidade e da facilidade de utilização, através de um estudo empírico. Para conseguir alcançar o objetivo proposto, recorreu-se ao Strucutral Equation Modeling (SEM) e a um questionário estruturado, dirigido a pessoal docente e não docente de HEIs portuguesas. Os resultados obtidos, através de 338 respostas válidas, indicam que existe uma influência positiva entre os traços de personalidade e a utilização dos portais web e que a sua utilização também influencia positivamente o desempenho das HEIs. No terceiro artigo procurou-se identificar os fatores que influenciam a utilização de plataformas de e-learning no contexto académico português, através de um estudo empírico. Recorreu-se a um questionário estruturado como objeto de recolha de informação. Tendo por base 631 respostas válidas, aplicou-se o SEM e podemos concluir que, em concordância com a Teoria da Difusão da inovação (TDI), as caraterísticas das plataformas de e-learning e o Personal Innovativeness in Information Technology (PIIT) influenciam de forma positiva a utilização desta ferramenta. O quarto e último artigo teve por objetivo a identificação e explicação de fatores para o bom funcionamento, implementação e utilização de e-librarys no contexto académico do ensino superior português. Para alcançar o objetivo proposto adotou-se uma abordagem qualitativa, através de um estudo de caso da e-library da Universidade da Beira Interior (UBI). Os dados primários obtiveram-se com recurso a entrevistas ao Staff da Biblioteca, dos Serviços de informática e da Administração desta instituição de ensino, com posições de chefia e envolvidos de forma direta na implementação, manutenção ou utilização da e-library. As evidências empíricas ressaltam a importância para a minimização de custos, nomeadamente, a celebração de protocolos de cooperação, a utilização de software open source e a formação do staff da biblioteca da UBI. A aceitação e utilização da e-library, depende das caraterísticas da plataforma, da facilidade do acesso à informação, de ações de divulgação que deem a conhecer a toda a academia a e-library e as suas funcionalidades e da implementação de User Interfaces (UIs) apelativas e intuitivas. Adicionalmente, a formação de alunos e do staff da biblioteca revelou ser um fator relevante para a aceitação desta ferramenta. De futuro sugere-se a criação de um agregador de pesquisa funcional, que pesquise em simultâneo em todas as bases de dados e crie o menor ruido possível. Esta funcionalidade será possível ser implementada com base em equipas multidisciplinares com as skills adquiridas através de formação especifica. Este estudo teve por base a Resource-Based View (RBV) e a Social Learning Theory (SLT). Neste trabalho de tese, tendo em consideração os quatro estudos desenvolvidos, foi possível sustentar a influência da aceitação de SIs no desempenho das HEIs e averiguar o papel dos SIs no apoio dado à gestão destas instituições, no contexto académico português. Esta investigação apresenta também contributos para a teoria e implicações para a prática, bem como, futuras linhas de investigação acerca da temática em estudo

Towards Lightweight Secure User-Transparent And Privacy-Preserving Web Metering

Privacy is an issue today as more people are actively connecting and participating in the Internet. Problems arise when such concerning issue is coupled with security requirements of online applications. The web metering problem is the problem of counting the number of visits done by users to a webserver, additionally capturing data about these visits. There are trade-o s between designing secure web metering solutions and preserving users' privacy. There is also a dilemma between privacy preserving solutions versus accuracy of results. The problem becomes more difficult when the main interacting party, the user, is not inherently interested to participate and operations need to be carried out transparently. This thesis addresses the web metering problem in a hostile environment and proposes different web metering solutions. The web metering solutions operate in an environment where webservers or attackers are capable of invading users' privacy or modifying the web metering result. Threats in such environment are identified, using a well established threat model with certain assumptions, which are then used to derive privacy, security and functional requirements. Those requirements are used to show shortcomings in previous web metering schemes, which are then addressed by our proposed solutions. The central theme of this thesis is user's privacy by user-transparent solutions. Preserving users' privacy and designing secure web metering solutions that operate transparently to the user are two main goals of this research. Achieving the two goals can conflict with other requirements and such exploration was missed by former solutions in the literature. Privacy issues in this problem are the result of the dilemma of convincing interested parties of web metering results with sufficient details and non-repudiation evidence that can still preserve users' privacy. Relevant privacy guidelines are used to discuss and analyse privacy concerns in the context of the problem and consequently privacy-preserving solutions are proposed. Also, improving the usability through \securely" redesigning already used solutions will help into wider acceptance and universal deployment of the new solutions. Consequently, secure and privacy-preserving web metering solutions are proposed that operate transparently to the visitor. This thesis describes existing web metering solutions and analyses them with respect to different requirements and desiderata. It also describes and analyses new solutions which use existing security and authentication protocols, hardware devices and analytic codes. The proposed solutions provide a reasonable trade-o among privacy, security, accuracy and transparency. The first proposed solution, transparently to the user, reuses Identity Management Systems and hash functions for web metering purposes. The second hardware-based solution securely and transparently uses hardware devices and existing protocols in a privacy-preserving manner. The third proposed solution transparently collects different "unique" users' data and analyses fingerprints using privacy-preserving codes

CURATION AND MANAGEMENT OF CULTURAL HERITAGE THROUGH LIBRARIES

Libraries, museums and archives hold valuable collections in a variety of media, presenting a vast body of knowledge rooted in the history of human civilisation. These form the repository of the wisdom of great works by thinkers of past and the present. The holdings of these institutions are priceless heritage of the mankind as they preserve documents, ideas, and the oral and written records. To value the cultural heritage and to care for it as a treasure bequeathed to us by our ancestors is the major responsibility of libraries. The past records constitute a natural resource and are indispensable to the present generation as well as to the generations to come. Libraries preserve the documentary heritage resources for which they are primarily responsible. Any loss of such materials is simply irreplaceable. Therefore, preserving this intellectual, cultural heritage becomes not only the academic commitment but also the moral responsibility of the librarians/information scientists, who are in charge of these repositories. The high quality of the papers and the discussion represent the thinking and experience of experts in their particular fields. The contributed papers also relate to the methodology used in libraries in Asia to provide access to manuscripts and cultural heritage. The volume discusses best practices in Knowledge preservation and how to collaborate and preserve the culture. The book also deals with manuscript and archives issues in the digital era. The approach of this book is concise, comprehensively, covering all major aspects of preservation and conservation through libraries. The readership of the book is not just limited to library and information science professionals, but also for those involved in conservation, preservation, restoration or other related disciplines. The book will be useful for librarians, archivists and conservators. We thank the Sunan Kalijaga University, Special Libraries Association- Asian Chapter for their trust and their constant support, all the contributors for their submissions, the members of the Local and International Committee for their reviewing effort for making this publication possible

A Multidimensional Sketching Interface for Visual Interaction with Corpus-Based Concatenative Sound Synthesis

The present research sought to investigate the correspondence between auditory and visual feature dimensions and to utilise this knowledge in order to inform the design of audio-visual mappings for visual control of sound synthesis. The first stage of the research involved the design and implementation of Morpheme, a novel interface for interaction with corpus-based concatenative synthesis. Morpheme uses sketching as a model for interaction between the user and the computer. The purpose of the system is to facilitate the expression of sound design ideas by describing the qualities of the sound to be synthesised in visual terms, using a set of perceptually meaningful audio-visual feature associations. The second stage of the research involved the preparation of two multidimensional mappings for the association between auditory and visual dimensions.The third stage of this research involved the evaluation of the Audio-Visual (A/V) mappings and of Morpheme’s user interface. The evaluation comprised two controlled experiments, an online study and a user study. Our findings suggest that the strength of the perceived correspondence between the A/V associations prevails over the timbre characteristics of the sounds used to render the complementary polar features. Hence, the empirical evidence gathered by previous research is generalizable/ applicable to different contexts and the overall dimensionality of the sound used to render should not have a very significant effect on the comprehensibility and usability of an A/V mapping. However, the findings of the present research also show that there is a non-linear interaction between the harmonicity of the corpus and the perceived correspondence of the audio-visual associations. For example, strongly correlated cross-modal cues such as size-loudness or vertical position-pitch are affected less by the harmonicity of the audio corpus in comparison to weaker correlated dimensions (e.g. texture granularity-sound dissonance). No significant differences were revealed as a result of musical/audio training. The third study consisted of an evaluation of Morpheme’s user interface were participants were asked to use the system to design a sound for a given video footage. The usability of the system was found to be satisfactory.An interface for drawing visual queries was developed for high level control of the retrieval and signal processing algorithms of concatenative sound synthesis. This thesis elaborates on previous research findings and proposes two methods for empirically driven validation of audio-visual mappings for sound synthesis. These methods could be applied to a wide range of contexts in order to inform the design of cognitively useful multi-modal interfaces and representation and rendering of multimodal data. Moreover this research contributes to the broader understanding of multimodal perception by gathering empirical evidence about the correspondence between auditory and visual feature dimensions and by investigating which factors affect the perceived congruency between aural and visual structures

A Multidimensional Sketching Interface for Visual Interaction with Corpus-Based Concatenative Sound Synthesis

The present research sought to investigate the correspondence between auditory and visual feature dimensions and to utilise this knowledge in order to inform the design of audio-visual mappings for visual control of sound synthesis. The first stage of the research involved the design and implementation of Morpheme, a novel interface for interaction with corpus-based concatenative synthesis. Morpheme uses sketching as a model for interaction between the user and the computer. The purpose of the system is to facilitate the expression of sound design ideas by describing the qualities of the sound to be synthesised in visual terms, using a set of perceptually meaningful audio-visual feature associations. The second stage of the research involved the preparation of two multidimensional mappings for the association between auditory and visual dimensions.The third stage of this research involved the evaluation of the Audio-Visual (A/V) mappings and of Morpheme’s user interface. The evaluation comprised two controlled experiments, an online study and a user study. Our findings suggest that the strength of the perceived correspondence between the A/V associations prevails over the timbre characteristics of the sounds used to render the complementary polar features. Hence, the empirical evidence gathered by previous research is generalizable/ applicable to different contexts and the overall dimensionality of the sound used to render should not have a very significant effect on the comprehensibility and usability of an A/V mapping. However, the findings of the present research also show that there is a non-linear interaction between the harmonicity of the corpus and the perceived correspondence of the audio-visual associations. For example, strongly correlated cross-modal cues such as size-loudness or vertical position-pitch are affected less by the harmonicity of the audio corpus in comparison to weaker correlated dimensions (e.g. texture granularity-sound dissonance). No significant differences were revealed as a result of musical/audio training. The third study consisted of an evaluation of Morpheme’s user interface were participants were asked to use the system to design a sound for a given video footage. The usability of the system was found to be satisfactory.An interface for drawing visual queries was developed for high level control of the retrieval and signal processing algorithms of concatenative sound synthesis. This thesis elaborates on previous research findings and proposes two methods for empirically driven validation of audio-visual mappings for sound synthesis. These methods could be applied to a wide range of contexts in order to inform the design of cognitively useful multi-modal interfaces and representation and rendering of multimodal data. Moreover this research contributes to the broader understanding of multimodal perception by gathering empirical evidence about the correspondence between auditory and visual feature dimensions and by investigating which factors affect the perceived congruency between aural and visual structures

Proceedings of the 11th Toulon-Verona International Conference on Quality in Services

The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services