Embracing digital networks : entrepreneurs’ social capital online

This paper presents a research agenda for understanding how entrepreneurs accrue social capital in the digital age. We develop a conceptual framework with 12 research propositions that specify how the unique technical capabilities of social network sites impact entrepreneurs’ bridging and bonding social capital online. These propositions are informed by anecdotal evidence from founders that finds entrepreneurs’ social capital accrual differs online. We include theoretical and methodological insights for overcoming research challenges concerning context dynamism, intertwined networks, and unclear behavioral norms. This agenda addresses a growing gap between contemporary entrepreneurial practices and existing social capital theory and research in entrepreneurship

When Do People Trust Their Social Groups?

Trust facilitates cooperation and supports positive outcomes in social groups, including member satisfaction, information sharing, and task performance. Extensive prior research has examined individuals' general propensity to trust, as well as the factors that contribute to their trust in specific groups. Here, we build on past work to present a comprehensive framework for predicting trust in groups. By surveying 6,383 Facebook Groups users about their trust attitudes and examining aggregated behavioral and demographic data for these individuals, we show that (1) an individual's propensity to trust is associated with how they trust their groups, (2) smaller, closed, older, more exclusive, or more homogeneous groups are trusted more, and (3) a group's overall friendship-network structure and an individual's position within that structure can also predict trust. Last, we demonstrate how group trust predicts outcomes at both individual and group level such as the formation of new friendship ties.Comment: CHI 201

De la Homofilia a la cohesión social y viceversa

Este artículo tiene cuatro objetivos articulados. Primero, presentar los contenidos con que, en la literatura ad hoc, se suelen identificar y analizar la Cohesión social y la Homofilia. Ambos conceptos provienen de tradiciones diferentes lo que origina definiciones no coincidentes. Segundo, encontrar un anclaje entre ambas concepciones que permita una conjugación de su identificación y tratamiento; se trata de las relaciones-interacciones entre individuos u otros agentes. Tercero, desarrollar una concepción abierta entre ambos contenidos, Cohesión social y Homofilia, a partir de un proceso social de retroalimentación entre ambos. Por fin, en cuarto lugar, presenta una posibilidad de convergencia como proceso de método y cálculo para estudiar dicha conjugación entre Cohesión social y Homofilia dentro de un proceso más amplio de retroalimentación entre ambas.This article has four articulated objectives. First, presenting the contents with which, in the ad hoc literature, Social Cohesion and Homofily are indentified and analysed. Both concepts steam from different traditions which have originated dissimilar definitions. Second, to find an anchorage among both conceptions that permits a conjugation in their identification and processing: it is a matter of the relations-interactions among individuals or other agents. Third, developing an open conception of both contents, Social Cohesion and Homofily, as a social process of mutual feedback. At last, in fourth place, the article presents a possibility of convergence as a process of method and calculation to study the conjugation between Social Cohesion and Homofily inside a more extensive process of feedback among both

A study on the element of sentiment toward knowledge sharing among knowledge workers in a virtual CoP

Ever since the usage of alternative media has grown tremendously, it was seen that the increasing amount of interactive online sites that are categorized as Web 2.0 systems has changed the communication and collaboration among knowledge workers. These systems provide greater interactivity and higher user-generated content. Social networking site is one type of online platforms that allow people to collaborate and communicate through a variety of services for social purposes (Broughton, Higgins, Hicks, & Cox, 2009). These high-flying social networking sites are driving new forms of social interaction, allowing users to intermingle and cooperate with each other in a social media dialogue nowadays by swapping ideas or posting updates and comments. It is crucial to comprehend how social relationships affect the content share between each knowledge worker in a virtual world. This project investigates how work and friend relationships can influence the utilization of social media systems for knowledge sharing. The effect of the element of sentiment among knowledge workers in a virtual Community of Practice (CoP) as they send and receive messages with their peers will be studied in this research. Different forms of emotion from knowledge workers will be investigated in this study in the workplace. A proposed research model will be proposed. A research framework will be outlined and qualitative and quantitative analysis will be used to analyze the research results

Enterprise social media adoption:Its impact on social capital in work and job satisfaction

Enterprise social media is increasingly being recognized as an important technical tool to achieve more effective management and sustainable development. Limited research has been conducted on workplace satisfaction in the enterprise social media context. To fill this gap, we propose a research model explaininghowemployees' usage of enterprise social media influences job satisfaction from the social capital perspective. Through a survey of 509 respondents, we conceptualize the constructs of enterprise social media use (i.e., work-related use and social-related use), social capital (i.e., bridging social capital and bonding social capital), and job satisfaction. We empirically validate the proposed model. The results largely support the proposed hypotheses. Firstly, both work-related use and social-related use positively impact bridging and bonding social capital. Secondly, bridging and bonding social capital play different roles in job satisfaction. Bonding social capital promotes job satisfaction, while bridging social capital inhibits job satisfaction. Thirdly, work-related use accumulates more bridging social capital, while social-related use is more conducive to the establishment of bonding social capital. Finally, some theoretical and practical implications are discussed.</p

A Study on the Element of Sentiment toward Knowledge Sharing among Knowledge Workers in a Virtual CoP

Ever since the usage of alternative media has grown tremendously, it was seen that the increasing amount of interactive online sites that are categorized as Web 2.0 systems has changed the communication and collaboration among knowledge workers. These systems provide greater interactivity and higher user-generated content. Social networking site is one type of online platforms that allow people to collaborate and communicate through a variety of services for social purposes (Broughton, Higgins, Hicks, & Cox, 2009). These high-flying social networking sites are driving new forms of social interaction, allowing users to intermingle and cooperate with each other in a social media dialogue nowadays by swapping ideas or posting updates and comments. It is crucial to comprehend how social relationships affect the content share between each knowledge worker in a virtual world. This project investigates how work and friend relationships can influence the utilization of social media systems for knowledge sharing. The effect of the element of sentiment among knowledge workers in a virtual Community of Practice (CoP) as they send and receive messages with their peers will be studied in this research. Different forms of emotion from knowledge workers will be investigated in this study in the workplace. A proposed research model will be proposed. A research framework will be outlined and qualitative and quantitative analysis will be used to analyze the research results

How intra-firm networks create value and liabilities in micro-level processes of global virtual teams

Research on organisational networks is abundant, yet understanding about the positive and negative effects of networks in global business settings remains relatively limited. This dissertation analyses the network mechanisms that add value to global virtual teams (GVTs). More specifically, it examines the role of (i) network structure, (ii) individuals’ network position, and (iii) the types of relationships which people share as both value-adding mechanisms as well as sources of potential liabilities. Added value in this study refers to interpersonal benefits which may help GVTs realise their full potential, meaning an increased knowledge flow, decreased levels of conflict and a higher degree of integration among diverse team members, amongst other things. The theoretical underpinning of this study lies within the intersection of network theory, international business, and virtual team management. The empirical analysis is conducted within a social network data set collected from 160 GVT members from three multinational companies working in a high technology sector. Statistical analyses of these data suggest that network mechanisms such as the types of ties people share (i.e. friendship), reciprocity (i.e. two-way interaction), the structure of ties (i.e. cliques), and an individual’s network positions (i.e. brokerage over structural holes) have important effects on knowledge sharing and potential for conflict. Surprisingly, the GVTs are found to show little tendency for homophily (tendency for similar others) and no support is found for the argument that cultural dissimilarities or geographical distance would negatively affect interpersonal interactions. It is concluded that network-based theories need to be more rigorously tested in global contexts in order to truly evaluate their generalisability for international business

Emergence Antecedents of Enterprise Social Media Networks: A Literature Review and Directions for Future Research

What drives the emergence of enterprise social media (ESM) networks? This question cannot be fully answered without studying the scattered body of knowledge. The current research in progress paper addresses this question by means of a preliminary literature review. Precisely, it synthesizes 34 literature findings into a preliminary literature review, which will be further refined and augmented by a research agenda in the future steps. The main theoretical contribution of this paper is to describe 21 antecedents that drive ESM network emergence. In practice, knowledge about these emergence antecedents can be used for various application cases. Examples include developing ESM recommender systems, creating ESM network simulation models, and planning and conducting organizational interventions to optimize ESM networks

Smart device interactivity’s impact on value co-creation in the sport industry

Resumen: El propósito de este estudio es investigar el impacto que tienen los dispositivos inteligentes en la interactividad del cliente y la co-creación de productos valiosos en la industria deportiva a través de la implementación del capital social y la eficacia colectiva. Una muestra de 262 estudiantes participaron en este estudio, y un modelo de ecuaciones estructurales (SEM por sus siglas en inglés) fue calculado para medir la relación entre las variables en el modelo conceptual. Los resultados revelaron que la interactividad que consiste de control del usuario, sensibilidad, y sincronización tiene un impacto significativo en el capital social. Además, ambas la interactividad tecnológica y el capital social son asociados positivamente con la eficacia colectiva. Finalmente, la eficacia colectiva tiene una influencia positiva en la co-creación de productos de valiosos, pero el capital social no aparenta afectar directamente la co-creacioón de productos de valor. Basado en estos resultados, este estudio sugiere la necesidad de aprovechar las nuevas plataformas que apoyen la co-creación de productos valiosos con los clientes en un ambiente de mercadeo constantemente cambiante. Abstract: The purpose of this study is to investigate the impact of smart device's interactivity on customer value co-creation in the sports industry through bridging social capital and collective efficacy. A sample of 262 students participated in the study, and a structural equation modeling (SEM) was carried out to measures the relationship between variables in the conceptual model. The results revealed that interactivity consisting of user control, responsiveness, and synchronicity had a significant impact on bridging social capital. In addition, both technological interactivity and bridging social capital were positively associated with collective efficacy. Lastly, collective efficacy had a positive influence on co-creation value, but bridging social capital did not appear to directly affect co-creation value. Based on these results, this study suggests the need to take advantage of new platforms that can build value co-creation with customers in the rapidly changing marketing environment