The impact of information and communication technology on family carers of older people and professionals in Sweden

Government policy in Sweden, as in other developed countries, pays increasing attention as to how best to support the family carers of older people. New and innovative means of support, such as information and communication technology, are emerging. This paper explores the perceived benefits of, and barriers to, information technology as a means of supporting family carers of older people. Following a brief overview of the care-giving literature, with particular reference to the Swedish context, interview and questionnaire data collected from 34 families who took part in the Swedish ACTION project are used to explore the role of user-friendly information and communication technology to inform and enable family carers of older people to exercise choice, to care more effectively and to work in partnership with professionals. Interview data from two groups of professionals that utilised ACTION are also examined to throw light on its potential benefits for both carers and professionals. Consideration is given to the barriers to using information technology, and to identifying those carers most likely to benefit. Areas for further development are the need for practitioners' education and a wider range of programmes to address carers' diverse needs. Clearly, lessons learned from the Swedish project have wider relevance, given that new forms of support are being developed in most technically advanced countries

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The case for home based telehealth in pediatric palliative care: a systematic review

Background: Over the last decade technology has rapidly changed the ability to provide home telehealth services. At the same time, pediatric palliative care has developed as a small, but distinct speciality. Understanding the experiences of providing home telehealth services in pediatric palliative care is therefore important

Adoption of Videoconferencing for Social Connectedness among Older Adults: A Systematic Review

Videoconferencing has been increasingly used for social connectedness in residential aged care (RAC). In sensitive settings such as RAC, it is important that technologies are introduced with careful consideration of people’s needs and experiences with the technology, to ensure that the desired benefits are realised. This paper reviews research evidence about older adults using videoconferencing for social connectedness and issues raised by that use in order to identify strategies RAC providers can adopt to achieve a greater likelihood of sustainability. Fourteen articles were included for in-depth review. Devices featuring videoconferencing in the studies reviewed ranged from tablets to telepresence robots. Most study participants perceived videoconferencing as beneficial for social connectedness. The implementation of videoconferencing in RAC is impacted by differences in sociotechnical systems. This paper contributes key considerations for the future design and implementation of videoconferencing for social connectedness in RAC and opportunities for future work in this area

Strengthening Domestic Violence Services for Deaf Survivors An Evaluation of Barrier Free Livings Deaf Services Program

More than 11 million people in the United States are Deaf, deaf, hard of hearing, late-deafened, or Deaf-Blind. Research indicates deaf people report experiencing victimization at higher rates, but a lack of accessible resources and trauma-informed services for American Sign Language (ASL) speakers makes it difficult for deaf people to report crimes and access support. In response to these issues, the Manhattan District Attorney's Office in 2017 began funding Barrier Free Living (BFL), a provider of services for survivors of domestic violence and their families, to increase access to direct services for deaf survivors and increase local stakeholders' awareness of deaf survivors' needs through its Deaf Services (DS) program.In 2019, Urban, in collaboration with Gallaudet University and NORC at the University of Chicago, began a multimethod process evaluation of BFL's DS program to document its implementation and assess to what extent it achieved its intended goals.

Exploring value and steering innovation. The case of telecommunication services for professionals

Exploring how value is perceived by customers can be problematic when the actor who is targeted by the innovation is a collective. This is the case for professional services that are intended for organizations like companies or administrations. In this paper we examine this issue of the multiplicity of expressions of the value of services intended for organizations, and the tensions that it induces in the running of a project. To what extent can innovators expect a convergence between various ways of assessing value, and possibly combine them so that relevant decisions can be taken to steer the innovation? One area in which the question raised is particularly sensitive is the provision of telecommunication services for companies and administrations. These configurations are characterized by the plurality of actors using the service, in organizational contexts that are themselves variable (final user, IT and telecom managers, corporate managers, etc.), and by the diversity of forms of evaluation involved in project development. We examine this question based on a monograph : the design of videophone services for medical applications and, in particular, applications for home hospitalization

Mental Health in the Workplace: Situation Analyses, Finland

[From Introduction] Mental health problems are among the most important contributors to the global burden of disease and disability. Of the ten leading causes of disability worldwide, five are psychiatric conditions: unipolar depression, alcohol use, bipolar affective disorder (manic depression), schizophrenia and obsessive-compulsive disorder. The burden of mental disorders on health and productivity throughout the world has long been profoundly underestimated.2 The impact of mental health problems in the workplace has serious consequences not only for the individuals whose lives are influenced either directly or indirectly, but also for enterprise productivity. Mental health problems strongly influence employee performance, rates of illnesses, absenteeism, accidents, and staff turnover. The workplace is an appropriate environment in which to educate and raise individuals\u27 awareness about mental health problems. For example, encouragement to promote good mental health practices, provide tools for recognition and early identification of the symptoms of problems, and establish links with local mental health services for referral and treatment can be offered. The need to demystify the topic and lift the taboos about the presence of mental health problems in the workplace while educating the working population regarding early recognition and treatment will benefit employers in terms of higher productivity and reduction in direct and in-direct costs. However, it must be recognised that some mental health problems need specific clinical care and monitoring, as well as special considerations for the integration or reintegration of the individual into the workforce

Rural Caregivers and Social Isolation: Some Properties and Dimensions

There are an estimated 400,000 people with multiple sclerosis (MS) in the United States. Many rely on an informal caregiver for assistance. Caregivers are more likely than non-caregivers to report feelings of social isolation. Rural MS caregivers are especially prone to these feelings of isolation. We conducted in-depth interviews with rural caregivers of veterans with MS and used a grounded theory approach to data collection and analysis to illustrate some properties and dimensions of social isolation in a rural MS caregiving sample. These properties include: isolation and the rural environment; isolation from family; isolation from friends; and isolation from the person for whom they provide care