Effect of Trust and Ease Of Popularity of Interest Transaction System to Improve Online Website PT KAI (A Study on Passenger Train in Semarang Tawang Station)

The purpose of this research is to Investigate the Effects of Trust, Easy of System, Popularity System and the effect the popularity of the system on an on-line transaction. The study was conducted at passengers KAI Semarang Tawang Station, the sample size is about 125 passengers. The data is processed using the Structural Equation Modeling (SEM) roomates assisted by the application program of Analysis of Moment Structure (AMOS) version 18.0. According to the analysis, it is concluded as the followings: easy of system has a positive effect on the popularity of the system; trust has a positive effect on the popularity of the system; popularity of the system has a positive effect on the on-line transaction; easy of sytem has a positive effect on the on-line transaction; trust has a not effect on the on-line transaction

Role of consumer satisfaction in mediating effect of product quality on repurchase intention

The purpose of this study is to explain the effect of product quality on consumer satisfaction and repurchase intention Berrybenka.com consumers in the city of Denpasar. The sample used was Berrybenka.com consumers in the city of Denpasar with a total of 105 respondents with a sample collection technique using purposive sampling. This research uses PLS (Partial Least Square) analysis technique. The results found that the quality of the product had a significant positive effect on repurchase intentions. Product quality has a significant positive effect on customer satisfaction. Consumer satisfaction has a significant positive effect on repurchase intentions. Consumer satisfaction acts as a partial mediating variable on the effect of the relationship of product quality on repurchase intentions. The implications of this study indicate that to increase the repurchase intention of its products, Berrybenka.com should need to pay attention to the factors of product quality and customer satisfaction. To maintain and increase market share, Berrybenka.com needs to maintain the quality of its products. Good product quality will increase customer satisfaction and encourage repurchase intentions of Berrybenka.com consumers in the future

STUDI TENTANG KREDIBILITAS SISTEM DALAM MENINGKATKAN MINAT BELI TIKET ONLINE KERETA API (Studi Pada Penumpang Kereta Api di Stasiun Semarang Poncol)

ABSTRACT The growth of internet technology, the internet technology revolution, and competitive advantages are closely related in the service business, especially transportation services. The year 2015 was the year of the peak development and growth of the e-commerce market in Indonesia. With the internet and online transactions, the community is given several good benefits including saving time, goods purchased online can be delivered directly to the house, can compare products easily, find market products more easily and get a cheaper price. Problems experienced by PT. KeretaApi Indonesia is related to purchasing tickets online at the kai.id website to make it more effective and efficient to provide comfort and safety for consumers. kai.id online website ticket sales, which are still inferior to outside and conventional agents, identify the system credibility provided in the kai.id website is not optimal, both in terms of speed of access in transactions, transaction system accuracy, security of kai.id website usage, and system flexibility, which can be used by anyone both teenagers, adults, and parents. Trust, user benefit perception, and perceived ease of credibility of the system on the kai.id website are important points for prospective train users to buy tickets online. With these 3 factors, it can boost the credibility of the kai.id website system and in the end the sale of train tickets online in the internal agent will increase and the company's revenue will also increase. The method used is simple random sampling method with a total sample of 225 respondent. The data analysis technique in this study used AMOS SEM 24. Based on the results of the discussion in the previous section, conclusions can be drawn as follows: (1) Trust has a positive and insignificant effect on buying interest online. (2) Trust has a positive and significant effect on the credibility of the system. (3) PMP has a positive and significant effect on system credibility. (4) PKP has a positive and significant effect on system credibility. (5) PKP has a positive and significant effect on online buying interest. (6) System credibility has a positive and significant effect on online buying interest. Keywords: Trust, Perception of Usage Benefits (PMP), Perception of Ease of Use (PKP), System Credibility, Buying Online Interest, kai.i

Creation Customer Value Untuk Meningkatkan Purchase Intention Pada Jasa Sabila Transport

To improve the services of the Transport Sabila. 3) Influence Perceived emotional value onSabila Transport services. 4) Effect of Perceived social value Purchase intention to improvethe services Sabila Transport. Respondents this study of 120 consumers by the results ofquestionnaires. Distributing questionnaires done manually or directly to Transport Sabilaservices ever used the services to be Sabila Transport and leasing transactions in SabilaTransport Services. Research and testing of the instrument using validity and reliability test.While the classic assumption test using test heteroscedasticity, multicollinearity, andnormality. Based on This study aims to determine how much influence Creation to improvecustomer value Purchase intention at Sabila Transport services consisting of : 1) Effect ofPerceived price value Purchase intention to improve the services of the Transport Sabila. 2)Influence Functional quality value Purchase intention the result that out of the four variables.Ie consisting of : 1) variable Perceived price value, 2) variable quality Functional value, 3)variable Perceived emotional value and 4) variable Perceived social value very positiveinfluence on Purchase intention. By showing the value of the coefficient amounted to68.4%

The Effect of Perceived Risk on Repurchase Intention of Online Shopping Mediated By Customer Satisfaction in Indonesia

This study aims to identify and analyze the effects of risk perception in online shopping on the intention of repurchase and test the mediation effect of the satisfaction variable, which mediates the relationship between risk perceptions and repurchase intentions. The dimensions of financial risk, performance, time and psychology are dimensions of the variables identified as perceived risk. In previous studies financial, performance, time and psychological risks can strengthen risk in online shopping. The more customers perceive that a website has a high risk it will be more customers are not interested in repurchasing or re-use the website vendor. Structural equation modeling is used to verify and validate the research model, which is done using partial least square. This research will be conducted in Indonesia by survey method.     Keywords: Perceived of risk, satisfaction, repurchase intention, online shopping, partial least squar

Dampak E-Servive Quality Terhadap E-Satisfaction Serta Implikasinya Pada Online Repurchase B2C Shopee.com

Internet services that were introduced in 1993 have an impact on behavior change and the ways of consumer decisions making. On the other hand, the emergence of various developments in information technology, connectivity and smartphones are also slowly able to change the way of consumers for meet the needs of a product or service. This research was conducted for intention to examine the effect of e-service quality on e-satisfaction and implications on B2C consumer repurchase online. Data was taken using an online questionnaire and distributed to B2C consumers with the last amount of data collected as many as 312 questionnaires and then be analyzed using the partial least square method. The results of the analysis show that e-service quality provides a significant positive effect on e-satisfaction and online repurchase for B2C consumers. In other results show e-satisfaction has a significant effect on online repurchase and is able to be a partial mediator of the relationship of e-service quality with online repurchase of B2C consumers

ANALISIS PENGARUH PERSEPSI MANFAAT, KEMUDAHAN DAN KEPERCAYAAN E-BANKING TERHADAP REPUTASI SISTEM DALAM MENINGKATKAN MINAT BERTRANSAKSI ON LINE ULANG (Studi pada Nasabah PT. Bank Central Asia Tbk KCU Semarang)

The purpose of this research is to test the influences of e-banking usefulness perception, e-banking easily, and e-banking trust, on system reputation to increase online transaction intention. Using these variables, the usage of these variables are able to solve the arising problem within Bank BCA. The samples size of this research is 120 customers Bank BCA. Using the Structural Equation Modeling (SEM). The results show that e banking usefulness perception, e-banking trust, e-banking easily on system reputation to increase online transaction intention. The effect of e-banking useful perception on system reputation are insignificant, the effect of e-banking easily on system reputation are significant, the effect of e-banking trust on system reputation are insignificant, the effect of e-banking usefull perception on online transaction intention are insignificant, the effect of system reputation on online transaction intention are significant, the effect of e-banking easily on online transaction intention are significant, the effect of e-banking trust on online transaction intention are insignificant

Pengaruh Kepercayaan, Kemudahan Penggunaan dan Kepuasan Berbelanja Online terhadap Minat Membeli Kembali Konsumen (Studi pada Pengguna Shopee di Indonesia)

This study aims to examine the effect of trust, ease of use, and consumer shopping satisfaction on the repurchase intention of Shopee users in Indonesia. The data analysis technique in this study was the Structural Equation Model (SEM) using Amos software version 26. The sampling technique used purposive sampling method with 200 respondents. Data collection was carried out by distributing online questionnaires using the Google form. The results of this study indicate that there is a positive influence of trust, ease of use, and consumer shopping satisfaction on repurchasing intention. Ease of use also has a positive and significant influence on consumer trust and shopping satisfaction at Shopee e-commerce

TEACHER PERCEPTION IN THE GROWTH OF E-COMMERCE BUSINESS IN INDONESIA

The growth of electronic business or e-commerce is very prominent in the year 2017 so that e-commerce becomes a new idol for investors in 2018. E-commerce competition in Indonesia increasingly appeals to investors who are marked by several e-commerce companies that get the flow of funds which is fantastic from foreign investors. The purpose of this study is to determine the various dimensions of e-commerce that affect growth and development of business in Indonesia with very significant investment value. The dimensions developed in various e-commerce factors can be recognized and experienced by consumers among trust, service quality, and risk that strongly determines to purchase decisions by customers. Furthermore, the value of customer satisfaction after making a purchase via e-commerce will lead to repurchase intention after the customer's expectations are met. The population in this study is a teacher at the level of primary education and secondary education in Bekasi Regency. Sampling technique in this research is using random sampling. The analysis technique uses structural equation modeling with Lisrel 8.8 program and uses SPSS. The results showed that simultaneously overall dimensions of eCommerce factors have a significant influence on purchasing decisions and have a significant impact on repurchasing intention. Fast-growing e-commerce business is expected to improve business quality and strengthen business professionalism through increasing customer satisfaction and reducing various complaints from customers resulting in business sustainability