Macro-micro approach for mining public sociopolitical opinion from social media

During the past decade, we have witnessed the emergence of social media, which has prominence as a means for the general public to exchange opinions towards a broad range of topics. Furthermore, its social and temporal dimensions make it a rich resource for policy makers and organisations to understand public opinion. In this thesis, we present our research in understanding public opinion on Twitter along three dimensions: sentiment, topics and summary. In the first line of our work, we study how to classify public sentiment on Twitter. We focus on the task of multi-target-specific sentiment recognition on Twitter, and propose an approach which utilises the syntactic information from parse-tree in conjunction with the left-right context of the target. We show the state-of-the-art performance on two datasets including a multi-target Twitter corpus on UK elections which we make public available for the research community. Additionally we also conduct two preliminary studies including cross-domain emotion classification on discourse around arts and cultural experiences, and social spam detection to improve the signal-to-noise ratio of our sentiment corpus. Our second line of work focuses on automatic topical clustering of tweets. Our aim is to group tweets into a number of clusters, with each cluster representing a meaningful topic, story, event or a reason behind a particular choice of sentiment. We explore various ways of tackling this challenge and propose a two-stage hierarchical topic modelling system that is efficient and effective in achieving our goal. Lastly, for our third line of work, we study the task of summarising tweets on common topics, with the goal to provide informative summaries for real-world events/stories or explanation underlying the sentiment expressed towards an issue/entity. As most existing tweet summarisation approaches rely on extractive methods, we propose to apply state-of-the-art neural abstractive summarisation model for tweets. We also tackle the challenge of cross-medium supervised summarisation with no target-medium training resources. To the best of our knowledge, there is no existing work on studying neural abstractive summarisation on tweets. In addition, we present a system for providing interactive visualisation of topic-entity sentiments and the corresponding summaries in chronological order. Throughout our work presented in this thesis, we conduct experiments to evaluate and verify the effectiveness of our proposed models, comparing to relevant baseline methods. Most of our evaluations are quantitative, however, we do perform qualitative analyses where it is appropriate. This thesis provides insights and findings that can be used for better understanding public opinion in social media

Neural Methods for Effective, Efficient, and Exposure-Aware Information Retrieval

Neural networks with deep architectures have demonstrated significant performance improvements in computer vision, speech recognition, and natural language processing. The challenges in information retrieval (IR), however, are different from these other application areas. A common form of IR involves ranking of documents--or short passages--in response to keyword-based queries. Effective IR systems must deal with query-document vocabulary mismatch problem, by modeling relationships between different query and document terms and how they indicate relevance. Models should also consider lexical matches when the query contains rare terms--such as a person's name or a product model number--not seen during training, and to avoid retrieving semantically related but irrelevant results. In many real-life IR tasks, the retrieval involves extremely large collections--such as the document index of a commercial Web search engine--containing billions of documents. Efficient IR methods should take advantage of specialized IR data structures, such as inverted index, to efficiently retrieve from large collections. Given an information need, the IR system also mediates how much exposure an information artifact receives by deciding whether it should be displayed, and where it should be positioned, among other results. Exposure-aware IR systems may optimize for additional objectives, besides relevance, such as parity of exposure for retrieved items and content publishers. In this thesis, we present novel neural architectures and methods motivated by the specific needs and challenges of IR tasks.Comment: PhD thesis, Univ College London (2020

Société Francophone de Classification (SFC) Actes des 26èmes Rencontres

National audienceLes actes des rencontres de la Société Francophone de Classification (SFC, http://www.sfc-classification.net/) contiennent l'ensemble des contributions,présentés lors des rencontres entre les 3 et 5 septembre 2019 au Centre de Recherche Inria Nancy Grand Est/LORIA Nancy. La classification sous toutes ces formes, mathématiques, informatique (apprentissage, fouille de données et découverte de connaissances ...), et statistiques, est la thématique étudiée lors de ces journées. L'idée est d'illustrer les différentes facettes de la classification qui reflètent les intérêts des chercheurs dans la matière, provenant des mathématiques et de l'informatique

Automatic Extraction and Assessment of Entities from the Web

The search for information about entities, such as people or movies, plays an increasingly important role on the Web. This information is still scattered across many Web pages, making it more time consuming for a user to find all relevant information about an entity. This thesis describes techniques to extract entities and information about these entities from the Web, such as facts, opinions, questions and answers, interactive multimedia objects, and events. The findings of this thesis are that it is possible to create a large knowledge base automatically using a manually-crafted ontology. The precision of the extracted information was found to be between 75–90 % (facts and entities respectively) after using assessment algorithms. The algorithms from this thesis can be used to create such a knowledge base, which can be used in various research fields, such as question answering, named entity recognition, and information retrieval

Evaluating Machine Intelligence with Question Answering

Humans ask questions to learn about the world and to test knowledge understanding. The ability to ask questions combines aspects of intelligence unique to humans: language understanding, knowledge representation, and reasoning. Thus, building systems capable of intelligent question answering (QA) is a grand goal of natural language processing (NLP). To measure progress in NLP, we create "exams" for computer systems and compare their effectiveness against a reference point---often based on humans. How precisely we measure progress depends on whether we are building computer systems that optimize human satisfaction in information-seeking tasks or that measure progress towards intelligent QA. In the first part of this dissertation, we explore each goal in turn, how they differ, and describe their relationship to QA formats. As an example of an information-seeking evaluation, we introduce a new dialog QA task paired with a new evaluation method. Afterward, we turn our attention to using QA to evaluate machine intelligence. A good evaluation should be able to discriminate between lesser and more capable QA models. This dissertation explores three ways to improve the discriminative power of QA evaluations: (1) dynamic weighting of test questions, (2) a format that by construction tests multiple levels of knowledge, and (3) evaluation data that is created through human-computer collaboration. By dynamically weighting test questions, we challenge a foundational assumption of the de facto standard in QA evaluation---the leaderboard. Namely, we contend that contrary to nearly all QA and NLP evaluations which implicitly assign equal weights to examples by averaging scores, that examples are not equally useful for estimating machine (or human) QA ability. As any student may tell you, not all questions on an exam are equally difficult and in the worst-case questions are unsolvable. Drawing on decades of research in educational testing, we propose adopting an alternative evaluation methodology---Item Response Theory---that is widely used to score human exams (e.g., the SAT). By dynamically weighting questions, we show that this improves the reliability of leaderboards in discriminating between models of differing QA ability while also being helpful in the construction of new evaluation datasets. Having improved the scoring of models, we next turn to improving the format and data in QA evaluations. Our idea is simple. In most QA tasks (e.g., Jeopardy!), each question tests a single level of knowledge; in our task (the trivia game Quizbowl), we test multiple levels of knowledge with each question. Since each question tests multiple levels of knowledge, this decreases the likelihood that we learn nothing about the difference between two models (i.e., they are both correct or both wrong), which substantially increases discriminative power. Despite the improved format, we next show that while our QA models defeat accomplished trivia players, that they are overly reliant on brittle pattern matching, which indicates a failure to intelligently answer questions. To mitigate this problem, we introduce a new framework for building evaluation data where humans and machines cooperatively craft trivia questions that are difficult to answer through clever pattern matching tricks alone---while being no harder for humans. We conclude by sketching a broader vision for QA evaluation that combines the three components of evaluation we improve---scoring, format, and data---to create living evaluations and re-imagine the role of leaderboards

Attention Restraint, Working Memory Capacity, and Mind Wandering: Do Emotional Valence or Intentionality Matter?

Attention restraint appears to mediate the relationship between working memory capacity (WMC) and mind wandering (Kane et al., 2016). Prior work has identifed two dimensions of mind wandering—emotional valence and intentionality. However, less is known about how WMC and attention restraint correlate with these dimensions. Te current study examined the relationship between WMC, attention restraint, and mind wandering by emotional valence and intentionality. A confrmatory factor analysis demonstrated that WMC and attention restraint were strongly correlated, but only attention restraint was related to overall mind wandering, consistent with prior fndings. However, when examining the emotional valence of mind wandering, attention restraint and WMC were related to negatively and positively valenced, but not neutral, mind wandering. Attention restraint was also related to intentional but not unintentional mind wandering. Tese results suggest that WMC and attention restraint predict some, but not all, types of mind wandering

Change blindness: eradication of gestalt strategies

Arrays of eight, texture-defined rectangles were used as stimuli in a one-shot change blindness (CB) task where there was a 50% chance that one rectangle would change orientation between two successive presentations separated by an interval. CB was eliminated by cueing the target rectangle in the first stimulus, reduced by cueing in the interval and unaffected by cueing in the second presentation. This supports the idea that a representation was formed that persisted through the interval before being 'overwritten' by the second presentation (Landman et al, 2003 Vision Research 43149–164]. Another possibility is that participants used some kind of grouping or Gestalt strategy. To test this we changed the spatial position of the rectangles in the second presentation by shifting them along imaginary spokes (by ±1 degree) emanating from the central fixation point. There was no significant difference seen in performance between this and the standard task [F(1,4)=2.565, p=0.185]. This may suggest two things: (i) Gestalt grouping is not used as a strategy in these tasks, and (ii) it gives further weight to the argument that objects may be stored and retrieved from a pre-attentional store during this task

Front-Line Physicians' Satisfaction with Information Systems in Hospitals

Day-to-day operations management in hospital units is difficult due to continuously varying situations, several actors involved and a vast number of information systems in use. The aim of this study was to describe front-line physicians' satisfaction with existing information systems needed to support the day-to-day operations management in hospitals. A cross-sectional survey was used and data chosen with stratified random sampling were collected in nine hospitals. Data were analyzed with descriptive and inferential statistical methods. The response rate was 65 % (n = 111). The physicians reported that information systems support their decision making to some extent, but they do not improve access to information nor are they tailored for physicians. The respondents also reported that they need to use several information systems to support decision making and that they would prefer one information system to access important information. Improved information access would better support physicians' decision making and has the potential to improve the quality of decisions and speed up the decision making process.Peer reviewe