Answer Sequence Learning with Neural Networks for Answer Selection in Community Question Answering

In this paper, the answer selection problem in community question answering (CQA) is regarded as an answer sequence labeling task, and a novel approach is proposed based on the recurrent architecture for this problem. Our approach applies convolution neural networks (CNNs) to learning the joint representation of question-answer pair firstly, and then uses the joint representation as input of the long short-term memory (LSTM) to learn the answer sequence of a question for labeling the matching quality of each answer. Experiments conducted on the SemEval 2015 CQA dataset shows the effectiveness of our approach.Comment: 6 page

Detecting collusive spamming activities in community question answering

Community Question Answering (CQA) portals provide rich sources of information on a variety of topics. However, the authenticity and quality of questions and answers (Q&As) has proven hard to control. In a troubling direction, the widespread growth of crowdsourcing websites has created a large-scale, potentially difficult-to-detect workforce to manipulate malicious contents in CQA. The crowd workers who join the same crowdsourcing task about promotion campaigns in CQA collusively manipulate deceptive Q&As for promoting a target (product or service). The collusive spamming group can fully control the sentiment of the target. How to utilize the structure and the attributes for detecting manipulated Q&As? How to detect the collusive group and leverage the group information for the detection task? To shed light on these research questions, we propose a unified framework to tackle the challenge of detecting collusive spamming activities of CQA. First, we interpret the questions and answers in CQA as two independent networks. Second, we detect collusive question groups and answer groups from these two networks respectively by measuring the similarity of the contents posted within a short duration. Third, using attributes (individual-level and group-level) and correlations (user-based and content-based), we proposed a combined factor graph model to detect deceptive Q&As simultaneously by combining two independent factor graphs. With a large-scale practical data set, we find that the proposed framework can detect deceptive contents at early stage, and outperforms a number of competitive baselines

Understanding and exploiting user intent in community question answering

A number of Community Question Answering (CQA) services have emerged and proliferated in the last decade. Typical examples include Yahoo! Answers, WikiAnswers, and also domain-specific forums like StackOverflow. These services help users obtain information from a community - a user can post his or her questions which may then be answered by other users. Such a paradigm of information seeking is particularly appealing when the question cannot be answered directly by Web search engines due to the unavailability of relevant online content. However, question submitted to a CQA service are often colloquial and ambiguous. An accurate understanding of the intent behind a question is important for satisfying the user's information need more effectively and efficiently. In this thesis, we analyse the intent of each question in CQA by classifying it into five dimensions, namely: subjectivity, locality, navigationality, procedurality, and causality. By making use of advanced machine learning techniques, such as Co-Training and PU-Learning, we are able to attain consistent and significant classification improvements over the state-of-the-art in this area. In addition to the textual features, a variety of metadata features (such as the category where the question was posted to) are used to model a user's intent, which in turn help the CQA service to perform better in finding similar questions, identifying relevant answers, and recommending the most relevant answerers. We validate the usefulness of user intent in two different CQA tasks. Our first application is question retrieval, where we present a hybrid approach which blends several language modelling techniques, namely, the classic (query-likelihood) language model, the state-of-the-art translation-based language model, and our proposed intent-based language model. Our second application is answer validation, where we present a two-stage model which first ranks similar questions by using our proposed hybrid approach, and then validates whether the answer of the top candidate can be served as an answer to a new question by leveraging sentiment analysis, query quality assessment, and search lists validation

Towards Supporting Visual Question and Answering Applications

abstract: Visual Question Answering (VQA) is a new research area involving technologies ranging from computer vision, natural language processing, to other sub-fields of artificial intelligence such as knowledge representation. The fundamental task is to take as input one image and one question (in text) related to the given image, and to generate a textual answer to the input question. There are two key research problems in VQA: image understanding and the question answering. My research mainly focuses on developing solutions to support solving these two problems. In image understanding, one important research area is semantic segmentation, which takes images as input and output the label of each pixel. As much manual work is needed to label a useful training set, typical training sets for such supervised approaches are always small. There are also approaches with relaxed labeling requirement, called weakly supervised semantic segmentation, where only image-level labels are needed. With the development of social media, there are more and more user-uploaded images available on-line. Such user-generated content often comes with labels like tags and may be coarsely labelled by various tools. To use these information for computer vision tasks, I propose a new graphic model by considering the neighborhood information and their interactions to obtain the pixel-level labels of the images with only incomplete image-level labels. The method was evaluated on both synthetic and real images. In question answering, my research centers on best answer prediction, which addressed two main research topics: feature design and model construction. In the feature design part, most existing work discussed how to design effective features for answer quality / best answer prediction. However, little work mentioned how to design features by considering the relationship between answers of one given question. To fill this research gap, I designed new features to help improve the prediction performance. In the modeling part, to employ the structure of the feature space, I proposed an innovative learning-to-rank model by considering the hierarchical lasso. Experiments with comparison with the state-of-the-art in the best answer prediction literature have confirmed that the proposed methods are effective and suitable for solving the research task.Dissertation/ThesisDoctoral Dissertation Computer Science 201

Analysis of community question‐answering issues via machine learning and deep learning: State‐of‐the‐art review

Over the last couple of decades, community question-answering sites (CQAs) have been a topic of much academic interest. Scholars have often leveraged traditional machine learning (ML) and deep learning (DL) to explore the ever-growing volume of content that CQAs engender. To clarify the current state of the CQA literature that has used ML and DL, this paper reports a systematic literature review. The goal is to summarise and synthesise the major themes of CQA research related to (i) questions, (ii) answers and (iii) users. The final review included 133 articles. Dominant research themes include question quality, answer quality, and expert identification. In terms of dataset, some of the most widely studied platforms include Yahoo! Answers, Stack Exchange and Stack Overflow. The scope of most articles was confined to just one platform with few cross-platform investigations. Articles with ML outnumber those with DL. Nonetheless, the use of DL in CQA research is on an upward trajectory. A number of research directions are proposed

A Survey on Data-Driven Evaluation of Competencies and Capabilities Across Multimedia Environments

The rapid evolution of technology directly impacts the skills and jobs needed in the next decade. Users can, intentionally or unintentionally, develop different skills by creating, interacting with, and consuming the content from online environments and portals where informal learning can emerge. These environments generate large amounts of data; therefore, big data can have a significant impact on education. Moreover, the educational landscape has been shifting from a focus on contents to a focus on competencies and capabilities that will prepare our society for an unknown future during the 21st century. Therefore, the main goal of this literature survey is to examine diverse technology-mediated environments that can generate rich data sets through the users’ interaction and where data can be used to explicitly or implicitly perform a data-driven evaluation of different competencies and capabilities. We thoroughly and comprehensively surveyed the state of the art to identify and analyse digital environments, the data they are producing and the capabilities they can measure and/or develop. Our survey revealed four key multimedia environments that include sites for content sharing & consumption, video games, online learning and social networks that fulfilled our goal. Moreover, different methods were used to measure a large array of diverse capabilities such as expertise, language proficiency and soft skills. Our results prove the potential of the data from diverse digital environments to support the development of lifelong and lifewide 21st-century capabilities for the future society

Understanding and exploiting user intent in community question answering

A number of Community Question Answering (CQA) services have emerged and proliferated in the last decade. Typical examples include Yahoo! Answers, WikiAnswers, and also domain-specific forums like StackOverflow. These services help users obtain information from a community - a user can post his or her questions which may then be answered by other users. Such a paradigm of information seeking is particularly appealing when the question cannot be answered directly by Web search engines due to the unavailability of relevant online content. However, question submitted to a CQA service are often colloquial and ambiguous. An accurate understanding of the intent behind a question is important for satisfying the user's information need more effectively and efficiently. In this thesis, we analyse the intent of each question in CQA by classifying it into five dimensions, namely: subjectivity, locality, navigationality, procedurality, and causality. By making use of advanced machine learning techniques, such as Co-Training and PU-Learning, we are able to attain consistent and significant classification improvements over the state-of-the-art in this area. In addition to the textual features, a variety of metadata features (such as the category where the question was posted to) are used to model a user's intent, which in turn help the CQA service to perform better in finding similar questions, identifying relevant answers, and recommending the most relevant answerers. We validate the usefulness of user intent in two different CQA tasks. Our first application is question retrieval, where we present a hybrid approach which blends several language modelling techniques, namely, the classic (query-likelihood) language model, the state-of-the-art translation-based language model, and our proposed intent-based language model. Our second application is answer validation, where we present a two-stage model which first ranks similar questions by using our proposed hybrid approach, and then validates whether the answer of the top candidate can be served as an answer to a new question by leveraging sentiment analysis, query quality assessment, and search lists validation

Making Sense of Micro-posts for Organizations and Businesses: Live Event and User Community Detection

Ph.DDOCTOR OF PHILOSOPH

A Review of the Analytics Techniques for an Efficient Management of Online Forums: An Architecture Proposal

E-learning is a response to the new educational needs of society and an important development in information and communication technologies because it represents the future of the teaching and learning processes. However, this trend presents many challenges, such as the processing of online forums which generate a huge number of messages with an unordered structure and a great variety of topics. These forums provide an excellent platform for learning and connecting students of a subject but the difficulty of following and searching the vast volume of information that they generate may be counterproductive. The main goal of this paper is to review the approaches and techniques related to online courses in order to present a set of learning analytics techniques and a general architecture that solve the main challenges found in the state of the art by managing them in a more efficient way: 1) efficient tracking and monitoring of forums generated; 2) design of effective search mechanisms for questions and answers in the forums; and 3) extraction of relevant key performance indicators with the objective of carrying out an efficient management of online forums. In our proposal, natural language processing, clustering, information retrieval, question answering, and data mining techniques will be used.This work was supported in part by the Spanish Ministry of Economy and Competitiveness through the Project SEQUOIA-UA under Grant TIN2015-63502-C3-3-R, the Project RESCATA under Grant TIN2015-65100-R, and the Project PROMETEO/2018/089, and in part by the Spanish Research Agency (AEI) and the European Regional Development Fund (FEDER) through the Project CloudDriver4Industry under Grant TIN2017-89266-R