Regulatory Facilitators and Impediments Impacting Cybersecurity Maturity

Due to society’s increasing reliance on technology (e.g., financial transactions, critical infrastructure, globally-integrated supply chains, etc.), technological disruptions from cyberattacks can have profound implications for virtually all organizations and their stakeholders. In an effort to minimize cyber threats, governments and regulators have been deploying an increasingly comprehensive and complex landscape of regulations; however, the extent to which regulations actually facilitate, or harm, cybersecurity maturity remains nebulous. This research reports the findings of a qualitative study designed to help illuminate this problem space. We interviewed 12 high-ranking experts, associated with a variety of organizations and industries, and analyzed their responses to identify key factors emerging from the data. These factors were found to operate as either facilitators or impediments of cybersecurity maturity. In addition to identifying these factors, we discuss the implications of our findings, limitations, and avenues for future research

Towards Ethical Big Data Artifacts: A Conceptual Design

Although Big Data generates many benefits for individuals, organizations and society, significant ethical issues are forcing governments to review their regulations so that citizens’ rights are protected. Given these ethical issues and a gradual increase of awareness about them, individuals are in need of new technical solutions to engage with organizations that extract value from Big Data. Currently, available solutions do not adequately accommodate the conflicting interests of individuals and organizations. In this paper, we propose a conceptual design for an artifact that will raise awareness amongst individuals about Big Data ethical issues and help to restore the power balance between individuals and organizations. Furthermore, we set forward a design agenda outlining future activities towards building and evaluating our proposed artifact. Our work is grounded in discourse ethics and stakeholder theory and intertwined with the European General Data Protection Regulation (GDPR

PERAN WORD OF MOUTH DALAM AKTIVITAS SOCIAL COMMERCE

commerce. Jenis penelitian ini merupakan penelitian kuantitatif. Populasi dalam penelitian ini adalah pengguna media sosial. Teknik pengambilan sampel dalam penelitian ini menggunakan purposive sampling, dengan kriteria pengguna media sosial yang telah melakukan pembelian melalui media sosial yang dimiliki dan minimal dua kali pembelian. Pengumpulan data dalam penelitian ini menggunakan kuesioner yang disebarkan melalui google form. Responden dalam penelitian ini berjumlah 152 responden yang terdiri dari 115 responden yang berjenis kelamin perempuan dan 37 responden yang berjenis kelamin laki-laki. Responden dalam penelitian ini didominasi oleh responden berjenis kelamin perempuan yaitu 75,7% dari jumlah keseluruhan responden. Alat statistik yang digunakan adalah warpPLS. Penelitian ini memperoleh hasil bahwa word of mouth berpengaruh terhadap persepsi kegunaan, persepsi kemudahan penggunaan, serta niat untuk melakukan social commerce. Selain itu, niat untuk melakukan social commerce dipengaruhi oleh persepsi kegunaan dan persepsi kemudahan penggunaan. Hasil penelitian ini juga mengkonfirmasi bahwa persepsi kemudahan penggunaan berpengaruh terhadap persepsi kegunaan. Kata kunci: Social Commerce, Word of mouth, Word of mouth, Persepsi Kegunaan, Persepsi Kemudahaan Penggunaa

PERAN WORD OF MOUTH DALAM AKTIVITAS SOCIAL COMMERCE

commerce. Jenis penelitian ini merupakan penelitian kuantitatif. Populasi dalam penelitian ini adalah pengguna media sosial. Teknik pengambilan sampel dalam penelitian ini menggunakan purposive sampling, dengan kriteria pengguna media sosial yang telah melakukan pembelian melalui media sosial yang dimiliki dan minimal dua kali pembelian. Pengumpulan data dalam penelitian ini menggunakan kuesioner yang disebarkan melalui google form. Responden dalam penelitian ini berjumlah 152 responden yang terdiri dari 115 responden yang berjenis kelamin perempuan dan 37 responden yang berjenis kelamin laki-laki. Responden dalam penelitian ini didominasi oleh responden berjenis kelamin perempuan yaitu 75,7% dari jumlah keseluruhan responden. Alat statistik yang digunakan adalah warpPLS. Penelitian ini memperoleh hasil bahwa word of mouth berpengaruh terhadap persepsi kegunaan, persepsi kemudahan penggunaan, serta niat untuk melakukan social commerce. Selain itu, niat untuk melakukan social commerce dipengaruhi oleh persepsi kegunaan dan persepsi kemudahan penggunaan. Hasil penelitian ini juga mengkonfirmasi bahwa persepsi kemudahan penggunaan berpengaruh terhadap persepsi kegunaan.Kata kunci: Social Commerce, Word of mouth, Word of mouth, Persepsi Kegunaan, Persepsi Kemudahaan Penggunaa

Social environment and attitudes toward COVID-19 anti-contagious measures: an explorative study from Italy

Social and cultural aspects (i.e., political decision making, discourses in the public sphere, and people’s mindsets) played a crucial role in the ways people responded to the COVID-19 pandemic. Framed with the Semiotic-Cultural Psychological Theory (SCPT), the present work aims to explore how individual ways of making sense of their social environment affected individuals’ perception of government measures aimed at managing the pandemic and the adherence to such measures. An online survey was administered from January to April 2021 to the Italian population. Retrieved questionnaires (N = 378) were analyzed through a Multiple Correspondence Analysis (MCA) to detect the factorial dimensions underpinning (dis)similarities in the respondents’ ways of interpreting their social environment. Extracted factors were interpreted as markers of Latent Dimensions of Sense (LDSs) organizing respondents’ worldviews. Finally, three regression models tested the role of LDSs in supporting the individual satisfaction with the measures adopted to contain the social contagion defined at national level, individual adherence to the containment measures and the perception of the population’s adherence to them. Results highlight that all the three measures are associated with a negative view of the social environment characterized by a lack of confidence in public institutions (health system, government), public roles and other people. Findings are discussed on the one hand to shed light on the role of deep-rooted cultural views in defining personal evaluations of government measures and adherence capacity. On the other hand, we suggest that taking into account people’s meaning-making can guide public health officials and policy makers to comprehend what favors or hinders adaptive responses to emergencies or social crises

Exploring customer adoption of autonomous shopping systems

Autonomous technology is on the rise, allowing customers to delegate shopping tasks and decisions to such artificial intelligence-based systems. However, trust and privacy issues are impeding the adoption of such technology. This study examines the factors affecting the adoption of autonomous shopping systems. A conceptual framework is developed by adding trust and moderating variables of privacy concern to the UTAUT model. Using a quantitative research design, data is collected from 454 respondents and analysed using covariance-based structural equation modelling. Results show that performance expectancy, effort expectancy, social influence, and facilitating conditions positively impact perceived trust in autonomous shopping systems. Privacy concern as a moderator dampens the positive relationship between performance expectancy and perceived trust. Also, privacy concerns dampen the positive relationship between social influence and perceived trust. This study is one of the first to empirically examine customers’ autonomous shopping system intention by revising the UTAUT with trust and privacy concerns. These findings generate valuable insights into an under-researched area of customer behaviour and artificial intelligence

Delphi Study of Risk to Individuals who Disclose Personal Information Online

A two-round Delphi study was conducted to explore priorities for addressing online risk to individuals. A corpus of literature was created based on 69 peer-reviewed articles about privacy risk and the privacy calculus published between 2014 and 2019. A cluster analysis of the resulting text-base using Pearson’s correlation coefficient resulted in seven broad topics. After two rounds of the Delphi survey with experts in information security and information literacy, the following topics were identified as priorities for further investigation: personalisation versus privacy; responsibility for privacy on social networks; measuring privacy risk; and perceptions of powerlessness and the resulting apathy. The Delphi approach provided clear conclusions about research topics and has potential as a tool for prioritising future research areas

Delphi Study of Risk to Individuals who Disclose Personal Information Online

A two-round Delphi study was conducted to explore priorities for addressing online risk to individuals. A corpus of literature was created based on 69 peer-reviewed articles about privacy risk and the privacy calculus published between 2014 and 2019. A cluster analysis of the resulting text-base using Pearson’s correlation coefficient resulted in seven broad topics. After two rounds of the Delphi survey with experts in information security and information literacy, the following topics were identified as priorities for further investigation: personalisation versus privacy; responsibility for privacy on social networks; measuring privacy risk; and perceptions of powerlessness and the resulting apathy. The Delphi approach provided clear conclusions about research topics and has potential as a tool for prioritising future research areas