11 research outputs found

    The Evaluation on Home Improvement Website’s Efficiency Based on SBM-DEA

    Get PDF
    We built the efficiency evaluation index system of home improvement website’s inputs and outputs. The SBM - DEA model is applied to evaluate the efficiency of 30 home improvement websites and the stability of relatively effective websites. Finally, we put forward some specific website optimization suggestions with the results. The purposes of this paper are to study the efficiency of home improvement websites and provide webmasters with optimization suggestions under limited input resources

    Pertanika Journal of Social Sciences & Humanities

    Get PDF

    Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

    Get PDF
    Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

    Research proceedings

    Get PDF

    Governance from Below: Decentralization, Innovation, and Disaster Management in East Asia

    Get PDF
    Research on decentralization has emphasized that the distribution of power between the national and local levels has different effects on various outcomes. This dissertation aims to contribute to this discussion by shedding light on the three types of decentralization (political, fiscal, and administrative) and their effect on two main outcomes: the production of technological and intellectual innovation and COVID-19 management. I argue that decentralization – including its three types – works differently under different conditions, resulting in different outcomes. That is, fiscal and administrative decentralization empower local decision-makers to make autonomous decisions, which can be beneficial for promoting innovation, but unhelpful during nationwide disasters like COVID-19. I also argue that political decentralization per se would be a machine with no function, meaning, I expect it would have no influencing role in increasing economic innovation or decreasing the COVID-19 outcomes. This dissertation provides an in-depth discussion of this relationship among East Asian countries, with a particular focus on Mongolia – the least studied country in that region. The dissertation relies on quantitative and qualitative methods, such as large-N statistical analyses, Textual Network analyses, and semi-structured interviews with Mongolian local decision-makers. The results of those analyses and interviews show that decentralization does matter in explaining East Asian nations\u27 level of innovation and the success/failure of their COVID-19 management. The interviews conducted with Mongolian local decision-makers provide evidence that the country is low fiscally and administratively decentralized. This low empowerment negatively influences the local levels\u27 ability to promote innovation and to have an autonomous decision during nationwide disasters

    Assuming Data Integrity and Empirical Evidence to The Contrary

    Get PDF
    Background: Not all respondents to surveys apply their minds or understand the posed questions, and as such provide answers which lack coherence, and this threatens the integrity of the research. Casual inspection and limited research of the 10-item Big Five Inventory (BFI-10), included in the dataset of the World Values Survey (WVS), suggested that random responses may be common. Objective: To specify the percentage of cases in the BRI-10 which include incoherent or contradictory responses and to test the extent to which the removal of these cases will improve the quality of the dataset. Method: The WVS data on the BFI-10, measuring the Big Five Personality (B5P), in South Africa (N=3 531), was used. Incoherent or contradictory responses were removed. Then the cases from the cleaned-up dataset were analysed for their theoretical validity. Results: Only 1 612 (45.7%) cases were identified as not including incoherent or contradictory responses. The cleaned-up data did not mirror the B5P- structure, as was envisaged. The test for common method bias was negative. Conclusion: In most cases the responses were incoherent. Cleaning up the data did not improve the psychometric properties of the BFI-10. This raises concerns about the quality of the WVS data, the BFI-10, and the universality of B5P-theory. Given these results, it would be unwise to use the BFI-10 in South Africa. Researchers are alerted to do a proper assessment of the psychometric properties of instruments before they use it, particularly in a cross-cultural setting

    Leading Towards Voice and Innovation: The Role of Psychological Contract

    Get PDF
    Background: Empirical evidence generally suggests that psychological contract breach (PCB) leads to negative outcomes. However, some literature argues that, occasionally, PCB leads to positive outcomes. Aim: To empirically determine when these positive outcomes occur, focusing on the role of psychological contract (PC) and leadership style (LS), and outcomes such as employ voice (EV) and innovative work behaviour (IWB). Method: A cross-sectional survey design was adopted, using reputable questionnaires on PC, PCB, EV, IWB, and leadership styles. Correlation analyses were used to test direct links within the model, while regression analyses were used to test for the moderation effects. Results: Data with acceptable psychometric properties were collected from 11 organisations (N=620). The results revealed that PCB does not lead to substantial changes in IWB. PCB correlated positively with prohibitive EV, but did not influence promotive EV, which was a significant driver of IWB. Leadership styles were weak predictors of EV and IWB, and LS only partially moderated the PCB-EV relationship. Conclusion: PCB did not lead to positive outcomes. Neither did LS influencing the relationships between PCB and EV or IWB. Further, LS only partially influenced the relationships between variables, and not in a manner which positively influence IWB

    Shortest Route at Dynamic Location with Node Combination-Dijkstra Algorithm

    Get PDF
    Abstract— Online transportation has become a basic requirement of the general public in support of all activities to go to work, school or vacation to the sights. Public transportation services compete to provide the best service so that consumers feel comfortable using the services offered, so that all activities are noticed, one of them is the search for the shortest route in picking the buyer or delivering to the destination. Node Combination method can minimize memory usage and this methode is more optimal when compared to A* and Ant Colony in the shortest route search like Dijkstra algorithm, but can’t store the history node that has been passed. Therefore, using node combination algorithm is very good in searching the shortest distance is not the shortest route. This paper is structured to modify the node combination algorithm to solve the problem of finding the shortest route at the dynamic location obtained from the transport fleet by displaying the nodes that have the shortest distance and will be implemented in the geographic information system in the form of map to facilitate the use of the system. Keywords— Shortest Path, Algorithm Dijkstra, Node Combination, Dynamic Location (key words

    Bowdoin Orient v.135, no.1-25 (2005-2006)

    Get PDF
    https://digitalcommons.bowdoin.edu/bowdoinorient-2000s/1006/thumbnail.jp

    GVSU Press Releases, 2013

    Get PDF
    A compilation of press releases for the year 2013 submitted by University Communications (formerly News & Information Services) to news agencies concerning the people, places, and events related to Grand Valley State University
    corecore