Thread on testbeds

This deliverable presents a set of possible scenarios in which personalization plays a fundamental role in the Semantic Web. These scenarios have been collected with the contribution of many partners of the working group A3, and have then been analysed with two aims. First of all, we have identified the key concepts of personalization scenarios, and subsequently we have analysed the currently available tools and languages supplied by the (Semantic) Web in order to define a set of requirements to be passed to the other working groups of the network.European Commissionpeer-reviewe

Design and Implementation of Recommendation Engine Based Suggestions for E-Tourism Application

Tourism is a largest service industry in India. When a user�s are interested in visiting the places, he searches the information about particular places in the internet. So to get appropriate information about a particular spot, the websites shows same data to all the users. So searching for the particular place and getting amount of information which is out of interest of user which is waste of time. Tourism is effective and efficient when the data which is provided should be according to what user demanding or expecting, instead of providing a huge amount of information. Service provided which should fulfill user demands

Design smart city apps using activity theory.

In this paper we describe an innovative approach to the design process of Smart City interventions. We tested it with participants enrolled in the Master\u2019s Degree program in \u201cInnovators in enterprise and public administration\u201d: the objective of the Master was to stimulate the acquisition of technical and methodological skills useful in designing and implementing specific Smart City actions. During the "project work" phase, participants learned about a design method named SAM \u2013 Smart City Model - based on the Cultural Historical Activity Theory (CHAT). We present an overview of design criteria for Smart City projects, the description of the theoretical framework of Activity Theory, and our proposal of the SAM design model. We also present some examples of student\u2019s \u201cprojects\u201d and a more extensive description of one case study about the full design process of an App planned using SAM, for \u201csmart health\u201d vaccine management and monitoring services. The App was later published and made available to the citizens and was successful in attracting thousands of users. All the participants considered the model very useful in particular because it made possible to understand the interaction and solve contradictions between different stakeholders and systems involved

e-Tourism: a tourist recommendation and planning application

e-Tourism is a tourist recommendation and planning application to assist users on the organization of a leisure and tourist agenda. First, a recommender system offers the user a list of the city places that are likely of interest to the user. This list takes into account the user demographic classification, the user likes in former trips and the preferences for the current visit. Second, a planning module schedules the list of recommended places according to their temporal characteristics as well as the user restrictions; that is the planning system determines how and when to realize the recommended activities. Having the list of recommended activities organized as an agenda (i.e. an executable plan), is a relevant characteristic that most recommender systems lack.This work has been partially funded by Consolider Ingenio 2010 CSD2007-00022 project, by the Spanish Government MICINN TIN2008-6701-C03-01 project and by the Valencian Government GVPRE/2008/384 project. We thank J. Benton for having provided us with the system Sapa to execute our experiments.Sebastiá Tarín, L.; García García, I.; Onaindia De La Rivaherrera, E.; Gúzman Álvarez, CA. (2009). e-Tourism: a tourist recommendation and planning application. International Journal on Artificial Intelligence Tools. 18(5):717-738. https://doi.org/10.1142/S0218213009000378S71773818

Co-creating a smart tourism local service system in rural areas: a case study from south

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe most recent trends show an increase in the urbanization of cities, and, consequently, inner territories become more depopulated, business activities get closed, services get reduced and the overall services become poor and not able to offer quality offers to visitors (Bolay, 2020). According to (United Nations, 2019), by 2050 more than three out of four people will be living in urban areas. Nowadays, many studies have addressed the evolution and features of Smart Cities (Van Dijk & Teuben, 2015) and tourism is also one of those spheres that got digitally transformed by Smart Cities (Khan, Woo, Nam, & Chathoth, 2017). One of the features of smart applications is the possibility to let the user be a driver of value in creating and sharing contents (Kontogianni & Alepis, 2020). However, the explosion of smart solutions enabled by the latest technological innovations has been mostly contextualized in urban environments while fewer solutions have been developed in less urbanized rural areas (Steyn & Johanson, 2010). The methodology used employs the merging of two of the core contemporary service research approaches: Service Science and Service-Dominant logic; the first offers an organizational framework to generate and integrate value co-creation in terms of a smart service systems (Polese, Botti, Grimaldi, Monta & Vesci, 2018). For the same purpose, but differently, the second proposes a different layout called service ecosystems (Vargo & Lusch, 2016). This combination of approaches overcomes individual model limitations by setting an integrated model that can be employed to hypercompetitive and experience-based sectors (Polese, Botti, Grimaldi, Monta & Vesci, 2018), and that was adopted by using a case study methodology, relying on semi-structured interviews

Exploring the conceptualization of the sensory dimension of tourist experiences

This paper aims to contribute to the conceptualization of the sensory dimension of tourist experiences by discussing its theoretical underpinnings. A multidisciplinary approach to the human senses shows their importance to the individual’s experience and perception of the surrounding world, recommending the appropriateness of a holistic analysis of sensescapes in tourism. A review of empirical studies conducted under the experiential paradigm of tourism on the five human senses (sight, hearing, smell, taste, and touch) evinces the use of both qualitative and quantitative methodologies, which depends on research purposes, but also the practical implications of findings and data analysis to destination marketing and management. The paper discusses the role of the senses in designing tourist experiences, and identifies important topics regarding the study of the sensory dimension of tourist experiences, considering future research opportunities

Entendiendo la ciudad turística inteligente: el caso de Lisboa

Esta investigación tiene como objetivo analizar Lisboa como una ciudad turística inteligente basada en la visión de expertos científicos. Así, considerando el estudio de caso como método de investigación empírico, se utilizaron los métodos de análisis bibliográfico, análisis documental y entrevista semiestructurada en profundidad. Por lo tanto, a partir de la triangulación de estos métodos, fue posible establecer los componentes de los destinos turísticos inteligentes, que pueden ser de interés para la academia y los tomadores de decisiones de los destinos turísticos. Además, a través del análisis de contenido de las entrevistas, se entiende que Lisboa es un destino turístico urbano con una amplia oferta turística, que se basa fundamentalmente en su patrimonio histórico cultural, y que cuenta con iniciativas innovadoras de ciudad turística inteligente. Asimismo, los resultados destacan la sólida colaboración público-privada de Lisboa en la gestión urbana y el turismo.This research aims to analyze Lisbon as a smart tourism city based on the vision of scientific experts. Thus, considering the case study as an empirical research method, the methods of bibliographic analysis, documentary analysis, and in -depth semi-structured interviews were used. Therefore, from the triangulation of these methods, it was possible to establish the components of smart tourism destinations, which may be of interest to academia and decision-makers of tourist destinations. Furthermore, through the content analysis of the interviews, it is understood that Lisbon is an urban tourist destination with a wide tourist offer, which is essentially based on its historical-cultural heritage, and that it has innovative initiatives of a smart tourism city. Likewise, the results highlight Lisbon's solid public -private collaboration in urban management and tourism.Esta investigação visa analisar Lisboa como uma cidade turística inteligente com base na visão de especialistas científicos. Assim, considerando o estudo de caso como método de pesquisa empírica, foram utilizados os métodos de análise bibliográfica, análise documental e entrevista semiestruturada em profundidade. Portanto, a partir da triangulação desses métodos, foi possível estabelecer os componentes dos destinos turísticos inteligentes, que podem ser de interesse da academia e dos tomadores de decisão dos destinos turísticos. Além disso, através da análise de conteúdo das entrevistas, entende -se que Lisboa é um destino turístico urbano com uma ampla oferta turística, que se fundamenta no seu património histórico-cultural, e que conta com iniciativas inovadoras de uma cidade turística inteligente. Além disso, os resultados destacam a forte colaboração público-privada de Lisboa na gestão urbana e no turismo.info:eu-repo/semantics/publishedVersio

The role of socio-technical experiments in introducing sustainable Product-Service System innovations

This is the pre-print version of the chapter published in 2015 by Springer in the book “The Handbook of Service Innovation” (edited by Renu Agarwal, Willem Selen, Göran Roos and Roy Green). The final publication is available at Springer via http://dx.doi.org/10.1007/978-1-4471-6590-3_18Product-Service System (PSS) innovations represent a promising approach to sustainability, but their implementation and diffusion are hindered by several cultural, corporate, and regulative barriers. Hence, an important challenge is not only to conceive sustainable PSS concepts, but also to understand how to manage, support, and orient the introduction and diffusion of these concepts. Building upon insights from transition studies (in particular, the concepts of Strategic Niche Management and Transition Management), and through an action research project, the chapter investigates the role of design in introducing sustainable radical service innovations. A key role is given to the implementation of socio-technical experiments, partially protected spaces where innovations can be incubated and tested, become more mature, and potentially favor the implementation and scaling up process