Interactive Demand Shifting: in the Context of Emerging Energy Technologies

We are entering a key time period for home energy. While ubiquitous computing takes an increasing space in our daily life, emerging energy technologies including local generation and electric vehicle are leaving the stage of pioneer's users to become more common. This research highlights the potential of new energy behavior supported by digital tools in the context of domestic solar electricity generation

A practical review of energy saving technology for ageing populations

Fuel poverty is a critical issue for a globally ageing population. Longer heating/cooling requirements combine with declining incomes to create a problem in need of urgent attention. One solution is to deploy technology to help elderly users feel informed about their energy use, and empowered to take steps to make it more cost effective and efficient. This study subjects a broad cross section of energy monitoring and home automation products to a formal ergonomic analysis. A high level task analysis was used to guide a product walk through, and a toolkit approach was used thereafter to drive out further insights. The findings reveal a number of serious usability issues which prevent these products from successfully accessing an important target demographic and associated energy saving and fuel poverty outcomes. Design principles and examples are distilled from the research to enable practitioners to translate the underlying research into high quality design-engineering solutions

Coffee maker patterns and the design of energy feedback artefacts

Smart electricity meters and home displays are being installed in people’s homes with the assumption that households will make the necessary efforts to reduce their electricity consumption. However, present solutions do not sufficiently account for the social implications of design. There is a potential for greater savings if we can better understand how such designs affect behaviour. In this paper, we describe our design of an energy awareness artefact – the Energy AWARE Clock – and discuss it in relation to behavioural processes in the home. A user study is carried out to study the deployment of the prototype in real domestic contexts for three months. Results indicate that the Energy AWARE Clock played a significant role in drawing households’ attention to their electricity use. It became a natural part of the household and conceptions of electricity became naturalized into informants’ everyday language

The use of social media for improving energy consumption awareness and efficiency: An overview of existing tools

Raising consumers’ awareness of energy consumption is one of the first steps in encouraging the adoption of energy saving behaviours that result in energy efficiency. Green information systems are becoming recognised as a solution to many environmental problems although information technology (e.g. disposal of IT devices) has also been associated with causing detrimental effects on the environment. Researchers and practitioners have begun to focus on Green ICT but there is little scholarly research on the use of ICT tools such as social media from an energy efficiency context to raise consumer awareness and improve their engagement in tackling environmental issues. Therefore, the aim of this paper is to explore the use of social media and existing tools for the interaction of people on energy saving discussions and for generating awareness and engagement (which thereby leads to energy efficiency behaviour). In this paper the authors provide a state of the art review around the concept of energy awareness, models of consumer engagement, and more importantly the use of social media in the energy efficiency context. This research is based on a desk-based normative review and seeks to provide a better understanding to both scholars and practitioners involved in the use of ICT for driving energy consumer awareness and engagement for energy efficiency.This work evolved in the context of the project DAREED (Decision support Advisor for innovative business models and useR engagement for smart Energy Efficient Districts), www.dareed.eu, a project co-funded by the EC within FP7, Grant agreement no: 609082

Understanding Consumer Behaviour to Reduce Environmental Impacts through Sustainable Product Design

The use phase of the lifecycle of electrical products has a significant environmental impact, mainly determined by the consumer’s behaviour. Many consumers do not make the link between their daily consumption behaviour in the household and environmental problems such as climate change. In the 21st century, the residential sector, together with transport and industry, is one of the largest man-made contributors in the UK to climate change. It is argued that technological innovations, current eco-efficient products and consumer education have been ineffective in creating the long term radical behavioural change needed to reduce the impact of product use. Products, as the interface between consumers and consumption activities, have the potential to influence the way in which consumption occurs. In the sustainable design field however, designer responsibility traditionally considers raw material selection and product disposal. There is limited work that addresses the environmental impacts relating directly to use behaviour of the product. This paper illustrates that user behaviour studies can be the preliminary step for designers to improve energy efficiency of products. A single product type, household cold appliance, was chosen as a case to explore the capacity of designer-conducted user study to identify unsustainable aspects of product use. Adopting a user-centred approach, two pilot studies were used to gain an insight into domestic fridge and freezer use in the UK. Qualitative ethnographical research methods were employed to investigate the daily practices and “real” needs of user as well as the connection between the knowledge, attitudes, intention and actual action. The design suggestions drawn from the user behaviour analysis provide examples of how energy impact level of the interaction with the product can be reduced through design. Keywords: User-Centred Research; Sustainable Product Design; Changing Consumer Behaviour; Design Research; Household Energy Consumption; Household Cold Appliance.</p

An empirical investigation of domestic energy data visualizations

Which device in your home uses the most electricity? Many people have a poor understanding of their domestic energy consumption. In this paper, we evaluated three data visualizations used to deliver feedback. These were: (1) an aggregated line graph – showing changes in total electricity consumption over time, (2) a disaggregated line graph – showing changes in electricity consumed over time but separated out at the appliance-level, and (3) an area-based visualization – showing the cumulative energy consumed by different appliances over a given time period. In an experiment, 65 participants used one of these three visualizations to make sense of the same pattern of domestic electricity data. Participants who used the area-based visualization gained a more accurate understanding of how much electricity different domestic appliances were using compared to participants who were shown time series data. These results suggest that the choice of data visualization will impact people's understanding from smart metering systems, and that appliance-wise disaggregation offers the most promising approach for visualizing domestic electricity consumption data

There's a monster in my kitchen: using aversive feedback to motivate behaviour change

In this paper we argue that “persuasive technologies,” developed to motivate behaviour change in users, have so far failed to exploit the established body of empirical research within behavioural science. We propose that persuasive technologies may benefit from both adapting to individual preferences, and a constructive use of aversive, in addition to appetitive, feedback. We detail an example application that demonstrates how this approach can be incorporated into an application designed to train users to adopt more environmentally friendly behaviours in their domestic kitchens

Interactive Demand Shifting in the context of Domestic Micro-Generation

The combination of ubiquitous computing and emerging energy technologies is radically changing the home energy landscape. Domestic micro-generation, dominated by solar photovoltaic, is increasing at a rapid pace. This represents an opportunity for creating and altering energy behaviours. However, these transformations generate new challenges that we call the domestic energy gap: domestic electricity consumption and microgeneration are out of sync. Micro-generation is mainly uncontrollable production relying on weather while domestic energy consumption tends to happen mostly during the evening. This thesis focuses on understanding and supporting new domestic practices in the context of domestic solar electricity generation, looking at ‘Demand-Shifting’. Specifically, we look at how can digital tools leverage Demand-Shifting practices in the context of domestic micro-generation? Relying on a mixed-method approach, we provide a qualitative and quantitative answer with the collaboration of 38 participating households in several field studies including two spanning more than eight months. Through a deep investigation of laundry and electric mobility routines in the context of domestic micro-generation, we emphasised a natural engagement into Demand-Shifting which appeared as a complex and time-consuming task for participants which was not visible when we analysed their quantitative data. We revealed this complexity through Participatory Data Analyses, a method we designed to analyse the data in collaboration with the participating householders. This provided us with a comprehensive view of the relationship between domestic micro-generation and daily routines. Finally, we highlight the need for timely and contextual support through the deployment of interventions in-the-wild. Building on discussions of our findings in perspective of the literature, we propose a conceptual framework to support domestic interactive Demand-Shifting