Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Integrated lifecycle requirements information management in construction

Effective management of information about client requirements in construction projects lifecycle can contribute to high construction productivity; within budget and schedule, and improve the quality of built facilities and service delivery. Traditionally, requirements management has been focused at the early stages of the construction lifecycle process where elicited client requirements information is used as the basis for design. Management of client requirements does not extend to the later phases. Client requirements often evolve and change dramatically over a facility’s life. Changing client requirements is one of the principal factors that contribute to delays and budget overruns of construction projects. This results in claims, disputes and client dissatisfaction. The problems of current requirements management process also include: lack of integrated and collaborative working with requirements; lack of integrated requirements information flow between the various heterogeneous systems used in the lifecycle processes, and between the multiple stakeholders; inefficient and ineffective coordination of changes within the lifecycle processes; manual checking of dependencies between changing requirements to facilitate assessment of cost and time impact of changes. The aim of the research is to specify a better approach to requirements information management to help construction organisations reduce operational cost and time in product development and service delivery; whilst increasing performance and productivity, and realising high quality of built facilities. In order to achieve the aim and the formulated objectives, firstly, a detailed review of literature on related work was conducted. Secondly, the research designed, developed and conducted three case studies to investigate the state-of-the-art of managing client requirements information. A combination of multiple data collection methods was applied which included observations, interviews, focus group and questionnaires. Following this, the data was analysed and problems were identified; the necessity for a lifecycle approach to managing the requirements information emerged. (Continues...)

Dynamic digital factories for agile supply chains: An architectural approach

Digital factories comprise a multi-layered integration of various activities along the factories and product lifecycles. A central aspect of a digital factory is that of enabling the product lifecycle stakeholders to collaborate through the use of software solutions. The digital factory thus expands outside the company boundaries and offers the opportunity to collaborate on business processes affecting the whole supply chain. This paper discusses an interoperability architecture for digital factories. To this end, it delves into the issue by analysing the key requirements for enabling a scalable factory architecture characterized by access to services, aggregation of data, and orchestration of production processes. Then, the paper revises the state-of-the-art w.r.t. these requirements and proposes an architectural framework conjugating features of both service-oriented and data-sharing architectures. The framework is exemplified through a case study

Information and Communication Technologies for Integrated Operations of Ships

Over the past three decades, information and communication technologies have filled our daily life with great comfort and convenience. As the technology keeps evolving, user expectations for more challenging cases that can benefit from advanced information and communication technologies are increasing, e.g., the scenario of Integrated Operations (IO) for ships in the maritime domain. However, to realize integrated operations for ships is a complex task that involves addressing problems such as interoperability among heterogeneous operation applications and connectivity within harsh maritime communication environments. The common approach was to tackle these challenges separately by service integration and communication integration, respectively: each utilizes optimized and independent implementations. Separate solutions work fine within their own contexts, whereas conflicts and inconsistencies can be identified by integrating them together for specific maritime scenarios. Therefore, connection between separate solutions needs to be studied. In this dissertation, we first take a look at complex systems to obtain useful methodologies applied to integrated operations for ships. Then we study IO of ships from different perspectives and divide the complex task into sub-tasks. We explore separate approaches to these sub-tasks, examine the connection in between, resolve inconsistencies if there are any, and continue the exploration process till a compatible and integrated solution can be accomplished. In general, this journey represents our argument for an integration-oriented complex system development approach. In concrete, it shows the way on how to achieve IO of ships by both providing connectivity in harsh communication environments and allowing interoperability among heterogeneous operation applications, and most importantly by ensuring the synergy in between. This synergy also gives hints on the evolution towards a next generation network architecture for the future Internet

E-Business Strategy to Adopt Electronic Banking Services in Ethiopia

E-banking services in Ethiopia are increasing among low-income populations; however, with over 53 million mobile service users countrywide, more than 85% of the population still lacks access to banking services. A single case study was used to explore e-business strategies that bank managers use to promote the adoption of electronic banking services to the unbanked population in Ethiopia. The extended resource-based view of strategy served as the conceptual framework for this study. Data were collected from interviews with 12 experienced bank managers from leading commercial bank in Ethiopia. Data were analyzed using coding techniques and word clustering, with the help of qualitative data analysis software. After member checking and methodological triangulation, data were sorted into 5 themes including ensuring leadership, creating accessibility, fostering customers\u27 acceptance, leveraging unique features and organizational resources, and building an e-banking ecosystem. The result showed that bank managers need to develop a customer-centric organizational posture and they should focus to build e-banking ecosystem inside and outside the country so that they can realize their vision to become global competitors. The findings from the study may contribute to positive social change for the unbanked communities in Ethiopia by informing bank managers options of e-banking adoption strategies thereby improve the convenience and accessibility of banking services

Towards a Service-Oriented Enterprise: The Design of a Cloud Business Integration Platform in a Medium-Sized Manufacturing Enterprise

This case study research followed the two-year transition of a medium-sized manufacturing firm towards a service-oriented enterprise. A service-oriented enterprise is an emerging architecture of the firm that leverages the paradigm of services computing to integrate the capabilities of the firm with the complementary competencies of business partners to offer customers with value-added products and services. Design science research in information systems was employed to pursue the primary design of a cloud business integration platform to enable the secondary design of multi-enterprise business processes to enable the dynamic and effective integration of business partner capabilities with those of the enterprise. The results from the study received industry acclaim for the designed solutions innovativeness and business results in the case study environment. The research makes contributions to the IT practitioner and scholarly knowledge base by providing insight into key constructs associated with service-oriented design and deployment of a cloud enterprise architecture and cloud intermediation model to achieve business results. The study demonstrated how an outside-in service-oriented architecture adoption pattern and cloud computing model enabled a medium-sized manufacturing enterprise to focus on a comprehensive approach to business partner integration and collaboration. The cloud integration platform has enabled a range of secondary designs that leveraged business services to orchestrate inter-enterprise business processes for choreography into service systems and networks for the purposes of value creation. The study results demonstrated enhanced levels of business process agility enabled by the cloud platform leading to secondary designs of transactional, differentiated, innovative, and improvisational business processes. The study provides a foundation for future scholarly research on the role of cloud integration platforms in enterprise computing and the increased importance of service-oriented secondary designs to exploit cloud platforms for sustained business performance

Ecosystemic Evolution Feeded by Smart Systems

Information Society is advancing along a route of ecosystemic evolution. ICT and Internet advancements, together with the progression of the systemic approach for enhancement and application of Smart Systems, are grounding such an evolution. The needed approach is therefore expected to evolve by increasingly fitting into the basic requirements of a significant general enhancement of human and social well-being, within all spheres of life (public, private, professional). This implies enhancing and exploiting the net-living virtual space, to make it a virtuous beneficial integration of the real-life space. Meanwhile, contextual evolution of smart cities is aiming at strongly empowering that ecosystemic approach by enhancing and diffusing net-living benefits over our own lived territory, while also incisively targeting a new stable socio-economic local development, according to social, ecological, and economic sustainability requirements. This territorial focus matches with a new glocal vision, which enables a more effective diffusion of benefits in terms of well-being, thus moderating the current global vision primarily fed by a global-scale market development view. Basic technological advancements have thus to be pursued at the system-level. They include system architecting for virtualization of functions, data integration and sharing, flexible basic service composition, and end-service personalization viability, for the operation and interoperation of smart systems, supporting effective net-living advancements in all application fields. Increasing and basically mandatory importance must also be increasingly reserved for human–technical and social–technical factors, as well as to the associated need of empowering the cross-disciplinary approach for related research and innovation. The prospected eco-systemic impact also implies a social pro-active participation, as well as coping with possible negative effects of net-living in terms of social exclusion and isolation, which require incisive actions for a conformal socio-cultural development. In this concern, speed, continuity, and expected long-term duration of innovation processes, pushed by basic technological advancements, make ecosystemic requirements stricter. This evolution requires also a new approach, targeting development of the needed basic and vocational education for net-living, which is to be considered as an engine for the development of the related ‘new living know-how’, as well as of the conformal ‘new making know-how’

Incorporating an Element of Negotiation into a Service-Oriented Broker Application

The Software as a Service (SaaS) model is a service-based model in which a desired service is assembled, delivered and consumed on demand. The IBHIS broker is a ‘proof of concept’ demonstration of SaaS which is based on services that deliver data. IBHIS has addressed a number of challenges for several aspects of servicebased software, especially the concept of a ‘broker service’ and service negotiation that is only used in establishing end-user access authorizations. This thesis investigates and develops an extended form of service-based broker, called CAPTAIN (Care Planning Through Auction-based Information Negotiation). It extends the concepts and role of the broker as used in IBHIS, and in particular, it extends the service negotiation function in order to demonstrate a full range of service characteristics. CAPTAIN uses the idea of the integrated care plan from healthcare to provide a case study. A care planner acting on behalf of a patient uses the broker to negotiate with providers to produce the integrated care plan for the patient with the broker and the providers agreeing on the terms and conditions relating to the supply of the services. We have developed a ‘proof of concept’ service-oriented broker architecture for CAPTAIN that includes planning, negotiation and service-based software models to provide a flexible care planning system. The CAPTAIN application has been evaluated that focuses on three features: functions, data access and negotiation. The CAPTAIN broker performs as planned, to produce the integrated care plan. The providers’ data sources are accessed to read and write data records during and after service negotiation. The negotiation model permits the broker to interact with the providers to produce an adaptable plan, based on the client’s needs. The primary outcome is an extendable service-oriented broker architecture that can enable more scalable and flexible distributed information management by adding interaction with the data sources