How to Complete an Interactive Configuration Process?

When configuring customizable software, it is useful to provide interactive tool-support that ensures that the configuration does not breach given constraints. But, when is a configuration complete and how can the tool help the user to complete it? We formalize this problem and relate it to concepts from non-monotonic reasoning well researched in Artificial Intelligence. The results are interesting for both practitioners and theoreticians. Practitioners will find a technique facilitating an interactive configuration process and experiments supporting feasibility of the approach. Theoreticians will find links between well-known formal concepts and a concrete practical application.Comment: to appear in SOFSEM 201

User producer interaction in context: a classification

Science, Technology and Innovation Studies show that intensified user producer interaction (UPI) increases chances for successful innovations, especially in the case of emerging technology. It is not always clear, however, what type of interaction is necessary in a particular context. This paper proposes a conceptualization of contexts in terms of three dimensions – the phase of technology development, the flexibility of the technology, and the heterogeneity of user populations – resulting in a classification scheme with eight different contextual situations. The paper identifies and classifies types of interaction, like demand articulation, interactive learning, learning by using and domestication. It appears that each contextual situation demands a different set of UPI types. To illustrate the potential value of the classification scheme, four examples of innovations with varying technological and user characteristics are explored: the refrigerator, clinical anaesthesia, video cassette recording, and the bicycle. For each example the relevant UPI types are discussed and it is shown how these types highlight certain activities and interactions during key events of innovation processes. Finally, some directions for further research are suggested alongside a number of comments on the utility of the classification

User producer interaction in context: A classification

Science, Technology and Innovation Studies show that intensified user producer interaction (UPI) increases chances for successful innovations, especially in the case of emerging technology. It is not always clear, however, what type of interaction is necessary in a particular context. This paper proposes a conceptualization of contexts in terms of three dimensions – the phase of technology development, the flexibility of the technology, and the heterogeneity of user populations – resulting in a classification scheme with eight different contextual situations. The paper identifies and classifies types of interaction, like demand articulation, interactive learning, learning by using and domestication. It appears that each contextual situation demands a different set of UPI types. To illustrate the potential value of the classification scheme, four examples of innovations with varying technological and user characteristics are explored: the refrigerator, clinical anaesthesia, video cassette recording, and the bicycle. For each example the relevant UPI types are discussed and it is shown how these types highlight certain activities and interactions during key events of innovation processes. Finally, some directions for further research are suggested alongside a number of comments on the utility of the classification.Innovation, users, interaction, learning, typology of UPI

Deliverable JRA1.1: Evaluation of current network control and management planes for multi-domain network infrastructure

This deliverable includes a compilation and evaluation of available control and management architectures and protocols applicable to a multilayer infrastructure in a multi-domain Virtual Network environment.The scope of this deliverable is mainly focused on the virtualisation of the resources within a network and at processing nodes. The virtualization of the FEDERICA infrastructure allows the provisioning of its available resources to users by means of FEDERICA slices. A slice is seen by the user as a real physical network under his/her domain, however it maps to a logical partition (a virtual instance) of the physical FEDERICA resources. A slice is built to exhibit to the highest degree all the principles applicable to a physical network (isolation, reproducibility, manageability, ...). Currently, there are no standard definitions available for network virtualization or its associated architectures. Therefore, this deliverable proposes the Virtual Network layer architecture and evaluates a set of Management- and Control Planes that can be used for the partitioning and virtualization of the FEDERICA network resources. This evaluation has been performed taking into account an initial set of FEDERICA requirements; a possible extension of the selected tools will be evaluated in future deliverables. The studies described in this deliverable define the virtual architecture of the FEDERICA infrastructure. During this activity, the need has been recognised to establish a new set of basic definitions (taxonomy) for the building blocks that compose the so-called slice, i.e. the virtual network instantiation (which is virtual with regard to the abstracted view made of the building blocks of the FEDERICA infrastructure) and its architectural plane representation. These definitions will be established as a common nomenclature for the FEDERICA project. Other important aspects when defining a new architecture are the user requirements. It is crucial that the resulting architecture fits the demands that users may have. Since this deliverable has been produced at the same time as the contact process with users, made by the project activities related to the Use Case definitions, JRA1 has proposed a set of basic Use Cases to be considered as starting point for its internal studies. When researchers want to experiment with their developments, they need not only network resources on their slices, but also a slice of the processing resources. These processing slice resources are understood as virtual machine instances that users can use to make them behave as software routers or end nodes, on which to download the software protocols or applications they have produced and want to assess in a realistic environment. Hence, this deliverable also studies the APIs of several virtual machine management software products in order to identify which best suits FEDERICA’s needs.Postprint (published version

Managing quality in organizations through performance measurement

The performance measurement of an organization’s processes offers important information regarding to what extend the settled objectives have been fulfilled, and also its progress. This has to be achieved by taking into consideration the requirements of all stakeholders of the organization. In this paper we set ourselves to explore a manner by which an organization can remain profitable on the market, but also means to continually improve its performances. Regarding this, the paper discusses the need to plan and implement a quality management system in order to sustain and promote the change at the organizational level and to develop a culture of quality. Moreover, it is presented a system of performance indicators that will help the organization to evaluate its progress and to remain successful in the field of activity where it operates.evaluation of the results, process performance indicators, quality culture, quality management system.

A NASA-wide approach toward cost-effective, high-quality software through reuse

NASA Langley Research Center sponsored the second Workshop on NASA Research in Software Reuse on May 5-6, 1992 at the Research Triangle Park, North Carolina. The workshop was hosted by the Research Triangle Institute. Participants came from the three NASA centers, four NASA contractor companies, two research institutes and the Air Force's Rome Laboratory. The purpose of the workshop was to exchange information on software reuse tool development, particularly with respect to tool needs, requirements, and effectiveness. The participants presented the software reuse activities and tools being developed and used by their individual centers and programs. These programs address a wide range of reuse issues. The group also developed a mission and goals for software reuse within NASA. This publication summarizes the presentations and the issues discussed during the workshop

VIVACE: A framework for the systematic evaluation of variability support in process-aware information systems

Context: The increasing adoption of process-aware information systems (PAISs) such as workflow management systems, enterprise resource planning systems, or case management systems, together with the high variability in business processes (e.g., sales processes may vary depending on the respective products and countries), has resulted in large industrial process model repositories. To cope with this business process variability, the proper management of process variants along the entire process lifecycle becomes crucial. Objective: The goal of this paper is to develop a fundamental understand-ing of business process variability. In particular, the paper will provide a framework for assessing and comparing process variability approaches and the support they provide for the different phases of the business process life

VIVACE: A framework for the systematic evaluation of variability support in process-aware information systems

Context: The increasing adoption of process-aware information systems (PAISs) such as workflow management systems, enterprise resource planning systems, or case management systems, together with the high variability in business processes (e.g., sales processes may vary depending on the respective products and countries), has resulted in large industrial process model repositories. To cope with this business process variability, the proper management of process variants along the entire process lifecycle becomes crucial. Objective: The goal of this paper is to develop a fundamental understanding of business process variability. In particular, the paper will provide a framework for assessing and comparing process variability approaches and the support they provide for the different phases of the business process lifecycle (i.e., process analysis and design, configuration, enactment, diagnosis, and evolution). Method: We conducted a systematic literature review (SLR) in order to discover how process variability is supported by existing approaches. Results: The SLR resulted in 63 primary studies which were deeply analyzed. Based on this analysis, we derived the VIVACE framework. VIVACE allows assessing the expressiveness of a process modeling language regarding the explicit specification of process variability. Furthermore, the support provided by a process-aware information system to properly deal with process model variants can be assessed with VIVACE as well. Conclusions: VIVACE provides an empirically-grounded framework for process engineers that enables them to evaluate existing process variability approaches as well as to select that variability approach meeting their requirements best. Finally, it helps process engineers in implementing PAISs supporting process variability along the entire process lifecycle. (C) 2014 Elsevier B.V. All rights reserved.This work has been developed with the support of MICINN under the project EVERYWARE TIN2010-18011.Ayora Esteras, C.; Torres Bosch, MV.; Weber, B.; Reichert, M.; Pelechano Ferragud, V. (2015). VIVACE: A framework for the systematic evaluation of variability support in process-aware information systems. Information and Software Technology. 57:248-276. https://doi.org/10.1016/j.infsof.2014.05.009S2482765