WojoodNER 2023: The First Arabic Named Entity Recognition Shared Task

We present WojoodNER-2023, the first Arabic Named Entity Recognition (NER) Shared Task. The primary focus of WojoodNER-2023 is on Arabic NER, offering novel NER datasets (i.e., Wojood) and the definition of subtasks designed to facilitate meaningful comparisons between different NER approaches. WojoodNER-2023 encompassed two Subtasks: FlatNER and NestedNER. A total of 45 unique teams registered for this shared task, with 11 of them actively participating in the test phase. Specifically, 11 teams participated in FlatNER, while $8$ teams tackled NestedNER. The winning teams achieved F1 scores of 91.96 and 93.73 in FlatNER and NestedNER, respectively

Short Text Categorization using World Knowledge

The content of the World Wide Web is drastically multiplying, and thus the amount of available online text data is increasing every day. Today, many users contribute to this massive global network via online platforms by sharing information in the form of a short text. Such an immense amount of data covers subjects from all the existing domains (e.g., Sports, Economy, Biology, etc.). Further, manually processing such data is beyond human capabilities. As a result, Natural Language Processing (NLP) tasks, which aim to automatically analyze and process natural language documents have gained significant attention. Among these tasks, due to its application in various domains, text categorization has become one of the most fundamental and crucial tasks. However, the standard text categorization models face major challenges while performing short text categorization, due to the unique characteristics of short texts, i.e., insufficient text length, sparsity, ambiguity, etc. In other words, the conventional approaches provide substandard performance, when they are directly applied to the short text categorization task. Furthermore, in the case of short text, the standard feature extraction techniques such as bag-of-words suffer from limited contextual information. Hence, it is essential to enhance the text representations with an external knowledge source. Moreover, the traditional models require a significant amount of manually labeled data and obtaining labeled data is a costly and time-consuming task. Therefore, although recently proposed supervised methods, especially, deep neural network approaches have demonstrated notable performance, the requirement of the labeled data remains the main bottleneck of these approaches. In this thesis, we investigate the main research question of how to perform \textit{short text categorization} effectively \textit{without requiring any labeled data} using knowledge bases as an external source. In this regard, novel short text categorization models, namely, Knowledge-Based Short Text Categorization (KBSTC) and Weakly Supervised Short Text Categorization using World Knowledge (WESSTEC) have been introduced and evaluated in this thesis. The models do not require any hand-labeled data to perform short text categorization, instead, they leverage the semantic similarity between the short texts and the predefined categories. To quantify such semantic similarity, the low dimensional representation of entities and categories have been learned by exploiting a large knowledge base. To achieve that a novel entity and category embedding model has also been proposed in this thesis. The extensive experiments have been conducted to assess the performance of the proposed short text categorization models and the embedding model on several standard benchmark datasets

Robust input representations for low-resource information extraction

Recent advances in the field of natural language processing were achieved with deep learning models. This led to a wide range of new research questions concerning the stability of such large-scale systems and their applicability beyond well-studied tasks and datasets, such as information extraction in non-standard domains and languages, in particular, in low-resource environments. In this work, we address these challenges and make important contributions across fields such as representation learning and transfer learning by proposing novel model architectures and training strategies to overcome existing limitations, including a lack of training resources, domain mismatches and language barriers. In particular, we propose solutions to close the domain gap between representation models by, e.g., domain-adaptive pre-training or our novel meta-embedding architecture for creating a joint representations of multiple embedding methods. Our broad set of experiments demonstrates state-of-the-art performance of our methods for various sequence tagging and classification tasks and highlight their robustness in challenging low-resource settings across languages and domains.Die jüngsten Fortschritte auf dem Gebiet der Verarbeitung natürlicher Sprache wurden mit Deep-Learning-Modellen erzielt. Dies führte zu einer Vielzahl neuer Forschungsfragen bezüglich der Stabilität solcher großen Systeme und ihrer Anwendbarkeit über gut untersuchte Aufgaben und Datensätze hinaus, wie z. B. die Informationsextraktion für Nicht-Standardsprachen, aber auch Textdomänen und Aufgaben, für die selbst im Englischen nur wenige Trainingsdaten zur Verfügung stehen. In dieser Arbeit gehen wir auf diese Herausforderungen ein und leisten wichtige Beiträge in Bereichen wie Repräsentationslernen und Transferlernen, indem wir neuartige Modellarchitekturen und Trainingsstrategien vorschlagen, um bestehende Beschränkungen zu überwinden, darunter fehlende Trainingsressourcen, ungesehene Domänen und Sprachbarrieren. Insbesondere schlagen wir Lösungen vor, um die Domänenlücke zwischen Repräsentationsmodellen zu schließen, z.B. durch domänenadaptives Vortrainieren oder unsere neuartige Meta-Embedding-Architektur zur Erstellung einer gemeinsamen Repräsentation mehrerer Embeddingmethoden. Unsere umfassende Evaluierung demonstriert die Leistungsfähigkeit unserer Methoden für verschiedene Klassifizierungsaufgaben auf Word und Satzebene und unterstreicht ihre Robustheit in anspruchsvollen, ressourcenarmen Umgebungen in verschiedenen Sprachen und Domänen

Ontology verbalization in agglutinating Bantu languages: a study of Runyankore and its generalizability

Natural Language Generation (NLG) systems have been developed to generate text in multiple domains, including personalized patient information. However, their application is limited in Africa because they generate text in English, yet indigenous languages are still predominantly spoken throughout the continent, especially in rural areas. The existing healthcare NLG systems cannot be reused for Bantu languages due to the complex grammatical structure, nor can the generated text be used in machine translation systems for Bantu languages because they are computationally under-resourced. This research aimed to verbalize ontologies in agglutinating Bantu languages. We had four research objectives: (1) noun pluralization and verb conjugation in Runyankore; (2) Runyankore verbalization patterns for the selected description logic constructors; (3) combining the pluralization, conjugation, and verbalization components to form a Runyankore grammar engine; and (4) generalizing the Runyankore and isiZulu approaches to ontology verbalization to other agglutinating Bantu languages. We used an approach that combines morphology with syntax and semantics to develop a noun pluralizer for Runyankore, and used Context-Free Grammars (CFGs) for verb conjugation. We developed verbalization algorithms for eight constructors in a description logic. We then combined these components into a grammar engine developed as a Protégé5X plugin. The investigation into generalizability used the bootstrap approach, and investigated bootstrapping for languages in the same language zone (intra-zone bootstrappability) and languages across language zones (inter-zone bootstrappability). We obtained verbalization patterns for Luganda and isiXhosa, in the same zones as Runyankore and isiZulu respectively, and chiShona, Kikuyu, and Kinyarwanda from different zones, and used the bootstrap metric that we developed to identify the most efficient source—target bootstrap pair. By regrouping Meinhof’s noun class system we were able to eliminate non-determinism during computation, and this led to the development of a generic noun pluralizer. We also showed that CFGs can conjugate verbs in the five additional languages. Finally, we proposed the architecture for an API that could be used to generate text in agglutinating Bantu languages. Our research provides a method for surface realization for an under-resourced and grammatically complex family of languages, Bantu languages. We leave the development of a complete NLG system based on the Runyankore grammar engine and of the API as areas for future work

EVALITA Evaluation of NLP and Speech Tools for Italian Proceedings of the Final Workshop

Editor of the proceedings of EVALITA 2016

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia