Make-or-buy configurational approaches in product-service ecosystems and performance

This research examines firm boundary configurations for manufacturers' product-service offerings. We argue that the building of a product-service ecosystem through collaboration with service providers in certain types of business services can increase performance as a result of the superior knowledge-based resources coming from specialized partners. By using fuzzy set qualitative analysis on a sample of 370 multinational manufacturing enterprises (MMNEs), the results reveal that effective servitization is heterogeneous across manufacturing industries and across business service offerings. The findings indicate that most industries achieve their highest performance through collaborations with value-added service providers in two out of three of the service continuum stages (Base and Intermediate services); while keeping the development of Advanced services in-house. The results help to contextualize the best practices for implementing service business models in MMNEs by detailing which service capabilities should be retained in-house and which should be outsourced to specialized partners in various industrial contexts.Peer ReviewedPreprin

Designing library tools: the (un)importance of employee involvement

The growing trend of public institutions to open up data and information to citizens encouraged archives and libraries to enhance the disclosure of their content towards end-users. This implies technical challenges as more and more information is exchanged not only between people, but also between different databases and applications which are consulted by different user groups through different devices and entry points. For libraries, the challenge lies in constructing a properly functioning catalogue which is able to combine a huge amount of information from various sources and is consultable by a large group of end-users in a user friendly manner. Based on the User Centred Design paradigm and Kaulio’s (1998) degrees of user involvement in innovation, this paper wants to consider whether involving users during the creation of metadata tools can result in more motivated library co-workers and a more appreciated tool and (hopefully) in a permanent tagging tool

Innovation is created by humans, not by systems: an exploration of user involvement in living labs: user motivation versus lead user criteria

The past few years companies have become more interested in involving users during the production process of their products. On the other hand, a group of users started to innovate on their own. Users also became interested in becoming part of the production processes themselves. Certain users experience certain needs earlier than others and they enjoy finding solutions for these needs. They are called Lead Users (von Hippel, 2005). Living Labs are one possibility for users to realize this interest to innovate. iLab.o, the Living Lab division of iMinds, has been organizing Living Lab research since 2009. To get a better view on the motivations of this panel, we analyzed the behavior of the involved users from September 2009 to December 2013. We tried to detect Lead Users, but it is not obvious to define people as Lead Users because of the different used definitions. Instead, we divided this panel into three types of users based on the intensity of their involvement: passive, sleeping and active users. A small group of users is extremely active and are been defined as “alpha users”. Based on interviews with these alpha users in November and December 2013, a better view on their motivations to keep participating in Living Lab research was made. In this paper we focus on the participation of these different user types in one research phase type within Living Lab research, more specifically co-creation sessions. By means of a comparative case study, we tried to get a better understanding of the behavior of the different user types. It became clear that in order to keep the panel involved it is important to focus on community building

Industrial policy for the medium to long-term

This report reviews the market failure and systems failure rationales for industrial policy and assesses the evidence on part experience of industrial policy in the UK. In the light of this, it reviews options for reshaping the design and delivery of industrial policy towards UK manufacturing. These options are intended to encourage a medium- to long-term perspective across government departments and to integrate science, innovation and industrial policy

A framework to evaluate the impact of ICT usage on collaborative product development performance in manufacturing firms : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Engineering at Massey University, Auckland, New Zealand

Manufacturers are increasingly adopting collaborative product development (CPD) to achieve competitive advantage through joint synergies. Information and communication technology (ICT) is the major enabler of communication, collaboration, product designing, development, knowledge and information management, project management, and market research activities involved in CPD. Most ICT implementations incur a significant cost for firms, thus a deeper understanding of the impact of ICT usage on CPD performance would be immensely useful for managing ICT resources effectively in innovation programmes. However, existing evidence for the direct relationships between ICT usage and performance dimensions are counterintuitive (negative or insignificant). Not considering the different aspects of ICT usage was identified as a key reason for the lack of strong empirical evidence. Furthermore, the impact of ICT usage on collaboration-based product development performance and indirect impact through this collaboration performance on new product performance, as well as moderating effects of project characteristics on the direct and indirect ICT impact have largely been ignored in the literature. Therefore, drawing on relational resource-based view and organizational information processing theory, this study develops and utilizes a model including multidimensional ICT usage and CPD performance measurements, and possible moderating project characteristics, for better evaluating the impact of ICT usage on CPD performance. Initially, product development professionals from manufacturing firms and knowledgeable managers from ICT vendor firms were interviewed for a preliminary qualitative evaluation of the suggested model with industry perspectives. In addition, a quantitative investigation of secondary data obtained from the PDMA’s (Product Development and Management Association) 2012 comparative performance assessment study was conducted prior to the main survey in order to assess the significance of the proposed model with a different source of data. In the final main quantitative study, data collected from 244 CPD projects via an online global survey were used to test the research hypotheses. The study contributes to the current body of knowledge by revealing a positive direct impact of ICT usage on new product performance in terms of quality, commercial success, and time performance, and collaboration performance, which also in turn increases new product performance. In addition, moderating effects of project characteristics (complexity and uncertainty) on these associations have been explored. The study implies that manufacturers need to value not only the direct project benefits of ICT use, but also the collaboration-related outcomes that significantly increase the likelihood of achieving higher performance in their present and future CPD projects. Adequate attention must be paid to individual ICT usage dimensions as well. Particularly, other than frequency of ICT use, manufacturing firms need to improve the utilization of available features and functionalities of the tools (intensity) and the ICT proficiency of R&D staff, to gain the desired results in CPD projects

A content and comparative analysis of strategic management research in the Baltic area

Purpose – The purpose of this paper is to provide a research agenda for qualitative studies in the field of strategic management (SM) in the Baltic area. Design/methodology/approach – A total of 167 SM-related articles in this area between 2000 and 2013 were found. The content within title, abstract and authors’ keywords was analysed by means of a multiple correspondence analysis based on the HOMALS technique. Findings – The intellectual structure of SM in the Baltic area is to some extent similar to the global structure of the field. Hence research on this topic in the Baltic area is well integrated in the field. Three topics of interest have been identified while the fourth seems to offer more limited opportunities for qualitative studies. These are: entry and competition; strategic behaviour and the micro-foundations of strategy; the growth-performance relationship; and global strategies. Research limitations/implications – Despite the modest number of articles in our sample, the findings are consistent with past research on the structure of the SM field. The classification of articles into qualitative- and quantitative-based methods helped provide a research agenda. Practical implications – SM scholars in the Baltic area may find this paper as an interesting input to their quest for finding and justifying their own research path. Originality/value – This is an original literature review. The use of a quantitative method in the literature review and the suggested matrix is a second original contribution to evolving methodologies for content analysis. The method allows the inclusion of large samples while limiting the use of scholars’ intuition. </jats:sec

Innovation Systems and Knowledge-Intensive Enterpreneurship: a Country Case Study of Poland

This study surveys the current state of affairs in Poland with regard to the development of knowledge-intensive entrepreneurship (KIE), or new firm creation in industries considered to be science-based or to use research and development (R&D) intensively. We place KIE in Poland in the larger institutional context, outlining the key features of the country’s National Innovation System, and then focus on KIE itself. Our findings are perhaps more optimistic than many previous studies of knowledge-based economy development in Poland. We observe significant progress due to Polish access to the European Union. The frequency with which universities are playing a significant role as partners for firms in the innovation process has increased significantly; moreover, we observe a significant degree of internationalization of innovation-related cooperation. Another optimistic development is that the level of activity of venture capitalists seems to be fairly high in Poland considering the relatively low degree of development of capital markets offering VC investors exit opportunities. Moreover, after almost two decades of decline in the share of R&D spending in GDP, there are signs that this is beginning to rise, and that businesses are beginning to spend more on R&D. While demand-side problems continue to be significant barriers for the development of KIE, due to the relatively low level of education and GDP per capita in the country, the trends here are optimistic, with high rates of economic growth and improvements in the level of education of younger generations. Significant improvement is still needed in the area of intellectual property protection

Perspectives of Integrated “Next Industrial Revolution” Clusters in Poland and Siberia

Rozdział z: Functioning of the Local Production Systems in Central and Eastern European Countries and Siberia. Case Studies and Comparative Studies, ed. Mariusz E. Sokołowicz.The paper presents the mapping of potential next industrial revolution clusters in Poland and Siberia. Deindustrialization of the cities and struggles with its consequences are one of the fundamental economic problems in current global economy. Some hope to find an answer to that problem is associated with the idea of next industrial revolution and reindustrialization initiatives. In the paper, projects aimed at developing next industrial revolution clusters are analyzed. The objective of the research was to examine new industrial revolution paradigm as a platform for establishing university-based trans-border industry clusters in Poland and Siberia47 and to raise awareness of next industry revolution initiatives.Monograph financed under a contract of execution of the international scientific project within 7th Framework Programme of the European Union, co-financed by Polish Ministry of Science and Higher Education (title: “Functioning of the Local Production Systems in the Conditions of Economic Crisis (Comparative Analysis and Benchmarking for the EU and Beyond”)). Monografia sfinansowana w oparciu o umowę o wykonanie projektu między narodowego w ramach 7. Programu Ramowego UE, współfinansowanego ze środków Ministerstwa Nauki i Szkolnictwa Wyższego (tytuł projektu: „Funkcjonowanie lokalnych systemów produkcyjnych w warunkach kryzysu gospodarczego (analiza porównawcza i benchmarking w wybranych krajach UE oraz krajach trzecich”))

Innovation Management in Electrotechnology in the USSR

This working paper is one small part of IIASA's effort to study innovation in a comparative way. Dr. B.I. Fomin, Director, Electrosila Corporation*, Leningrad, and Dr. A.G. Medvedev, Leningrad Institute for Engineering Economics**, wrote the paper, which is a complement to WP-87-54, written by T.H. Lee and R.L. Loftness, on electrotechnology innovation in the USA. Dr. Fomin and Dr. Medvedev describe the role of electrotechnology in Soviet industry, and the peculiarities of its innovation environment. They illustrate that even in a maturing industry such as electrotechnology, there are strong movements in traditional product and process innovation, but also, that major effects, from new evolutionary and revolutionary changes, are being felt. The latter is caused by progress in such areas as flexible manufacturing, CAD, and materials research, including new discoveries in superconductivity. Electrotechnology, in general, and Electrosila, in particular, is now playing a significant role in testing the elements of new economic reform being implemented at present in the Soviet Union. This reform strives to incorporate several new concepts into their industrial management systems. The most important among them are the specific requirements of customers (users), and technological changes brought about by domestic and foreign research and development as well as the traditional goals derived from the needs of further development of the national economy. Inside the production system, new incentives for increased efficiency and effectiveness are being tested. This paper is certain to be of interest to those studying the changing way industry is being managed in the Soviet Union as a consequence of the restructuring program, including the problems faced and the search for solutions. Other collaborative activities related to innovation management in socialist countries are described in Lundstedt and Moss, WPS-87-89