23,942 research outputs found
Business Monitoring Framework for Process Discovery with Real-Life Logs
Abstract. Business analysis with processes extracted from real-life system logs has recently become important for improving business performance. Since business users desire to see the current situations of business with visualized process models from various perspective, we need an analysis platform that supports changes of viewpoint. We have developed a runtime monitoring framework for log analysis. Our framework can simultaneously extract process instances and derive appropriate metrics in a single pass through the logs. We tested our proposed framework with a real-life system log. The results for twenty days of data show synthesized process models along with an analysis axis. They were synthesized from the metric-annotated process instances generated by our framework
A recommender system for process discovery
Over the last decade, several algorithms for process discovery and process conformance have been proposed. Still, it is well-accepted that there is no dominant algorithm in any of these two disciplines, and then it is often difficult to apply them successfully. Most of these algorithms need a close-to expert knowledge in order to be applied satisfactorily. In this paper, we present a recommender system that uses portfolio-based algorithm selection strategies to face the following problems: to find the best discovery algorithm for the data at hand, and to allow bridging the gap between general users and process mining algorithms. Experiments performed with the developed tool witness the usefulness of the approach for a variety of instances.Peer ReviewedPostprint (author’s final draft
Semantic process mining tools: core building blocks
Process mining aims at discovering new knowledge based on information hidden in event logs. Two important enablers for such analysis are powerful process mining techniques and the omnipresence of event logs in today's information systems. Most information systems supporting (structured) business processes (e.g. ERP, CRM, and workflow systems) record events in some form (e.g. transaction logs, audit trails, and database tables). Process mining techniques use event logs for all kinds of analysis, e.g., auditing, performance analysis, process discovery, etc. Although current process mining techniques/tools are quite mature, the analysis they support is somewhat limited because it is purely based on labels in logs. This means that these techniques cannot benefit from the actual semantics behind these labels which could cater for more accurate and robust analysis techniques. Existing analysis techniques are purely syntax oriented, i.e., much time is spent on filtering, translating, interpreting, and modifying event logs given a particular question. This paper presents the core building blocks necessary to enable semantic process mining techniques/tools. Although the approach is highly generic, we focus on a particular process mining technique and show how this technique can be extended and implemented in the ProM framework tool
Clustering-Based Predictive Process Monitoring
Business process enactment is generally supported by information systems that
record data about process executions, which can be extracted as event logs.
Predictive process monitoring is concerned with exploiting such event logs to
predict how running (uncompleted) cases will unfold up to their completion. In
this paper, we propose a predictive process monitoring framework for estimating
the probability that a given predicate will be fulfilled upon completion of a
running case. The predicate can be, for example, a temporal logic constraint or
a time constraint, or any predicate that can be evaluated over a completed
trace. The framework takes into account both the sequence of events observed in
the current trace, as well as data attributes associated to these events. The
prediction problem is approached in two phases. First, prefixes of previous
traces are clustered according to control flow information. Secondly, a
classifier is built for each cluster using event data to discriminate between
fulfillments and violations. At runtime, a prediction is made on a running case
by mapping it to a cluster and applying the corresponding classifier. The
framework has been implemented in the ProM toolset and validated on a log
pertaining to the treatment of cancer patients in a large hospital
Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches
Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements
Handling Concept Drift for Predictions in Business Process Mining
Predictive services nowadays play an important role across all business
sectors. However, deployed machine learning models are challenged by changing
data streams over time which is described as concept drift. Prediction quality
of models can be largely influenced by this phenomenon. Therefore, concept
drift is usually handled by retraining of the model. However, current research
lacks a recommendation which data should be selected for the retraining of the
machine learning model. Therefore, we systematically analyze different data
selection strategies in this work. Subsequently, we instantiate our findings on
a use case in process mining which is strongly affected by concept drift. We
can show that we can improve accuracy from 0.5400 to 0.7010 with concept drift
handling. Furthermore, we depict the effects of the different data selection
strategies
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