Automatic event-level textual emotion sensing using mutual action histogram between entities

International audienceAutomatic emotion sensing in textual data is crucial for the development of intelligent interfaces in many interactive computer applications. This paper describes a high-precision, knowledgebase-independent approach for automatic emotion sensing for the subjects of events embedded within sentences. The proposed approach is based on the probability distribution of common mutual actions between the subject and the object of an event. We have incorporated web-based text mining and semantic role labeling techniques, together with a number of reference entity pairs and hand-crafted emotion generation rules to realize an event emotion detection system. The evaluation outcome reveals a satisfactory result with about 85% accuracy for detecting the positive, negative and neutral emotions

Sentiment Mining on Products Features based on Part of Speech Tagging Approach

Abstract In today's competitive business, paying attention to the feedback from customers has become a valuable factor for organizations. Organizations have found that satisfied customers are not only a repeated buyer, they are also propaganda arm of the organization. Therefore, the correct analysis of their feedback by relying on information technology tools is a key element in the success of the organizations in trade. People generally share their opinions about purchased goods on the Web sites or in social networks. Extraction of these opinions is known as a special branch of text mining under the term of sentiment mining. Although this category is brand new, but in recent years, extensive researches have been done on sentiment analysis and classification of intentions. Therefore, in this paper a model is suggested about sentiment mining with the ability to extract users' opinion and product features. So dataset of customer comments has been made in a way that the comments are taken from a Website about some specific digital products. Then the paragraphed opinions are converted into sentences and the sentences are separated into two categories of subjective and objective. Next, user's opinion and product features are taken from subjective sentences by using StanfordPOStagger and relying on Tf-idf factor for product features and finding opinion polarity by using SentiWordNet tools. In this way, user satisfaction of specific features of the product can be detected. As a means of evaluation, three factors of Recall, Precision and F-Measure provide an indication of the accuracy of each part of this research

ROZPOZNAWANIE EMOCJI W TEKSTACH POLSKOJĘZYCZNYCH Z WYKORZYSTANIEM METODY SŁÓW KLUCZOWYCH

Dynamic development of social networks caused that the Internet has become the most popular communication medium. A vast majority of the messages are exchanged in text format and very often reflect authors’ emotional states. Detection of the emotions in text is widely used in e-commerce or telemedicine becoming the milestone in the field of human-computer interaction. The paper presents a method of emotion recognition in Polish-language texts based on the keywords detection algorithm with lemmatization. The obtained accuracy is about 60%. The first Polish-language database of keywords expressing emotions has been also developed.Dynamiczny rozwój sieci społecznościowych sprawił, że Internet stał się najpopularniejszym medium komunikacyjnym. Zdecydowana większość komunikatów wymieniana jest w postaci widomości tekstowych, które niejednokrotnie odzwierciedlają stan emocjonalny autora. Identyfikacja emocji w tekstach znajduje szerokie zastosowanie w handlu elektronicznym, czy telemedycynie, stając się jednocześnie ważnym elementem w komunikacji człowiek-komputer. W niniejszym artykule zaprezentowano metodę rozpoznawania emocji w tekstach polskojęzycznych opartą o algorytm detekcji słów kluczowych i lematyzację. Uzyskano dokładność rzędu 60%. Opracowano również pierwszą polskojęzyczną bazę słów kluczowych wyrażających emocje

Resolving pronominal anaphora using commonsense knowledge

Coreference resolution is the task of resolving all expressions in a text that refer to the same entity. Such expressions are often used in writing and speech as shortcuts to avoid repetition. The most frequent form of coreference is the anaphor. To resolve anaphora not only grammatical and syntactical strategies are required, but also semantic approaches should be taken into consideration. This dissertation presents a framework for automatically resolving pronominal anaphora by integrating recent findings from the field of linguistics with new semantic features. Commonsense knowledge is the routine knowledge people have of the everyday world. Because such knowledge is widely used it is frequently omitted from social communications such as texts. It is understandable that without this knowledge computers will have difficulty making sense of textual information. In this dissertation a new set of computational and linguistic features are used in a supervised learning approach to resolve the pronominal anaphora in document. Commonsense knowledge sources such as ConceptNet and WordNet are used and similarity measures are extracted to uncover the elaborative information embedded in the words that can help in the process of anaphora resolution. The anaphoric system is tested on 350 Wall Street Journal articles from the BBN corpus. When compared with other systems available such as BART (Versley et al. 2008) and Charniak and Elsner 2009, our system performed better and also resolved a much wider range of anaphora. We were able to achieve a 92% F-measure on the BBN corpus and an average of 85% F-measure when tested on other genres of documents such as children stories and short stories selected from the web

Semantic Clustering of Basic Emotion Sets

A plethora of words are used to describe the spectrum of human emotions, but how many emotions are there really, and how do they interact? Over the past few decades, several theories of emotion have been proposed, each based around the existence of a set of basic emotions, and each supported by an extensive variety of research including studies in facial expression, ethology, neurology and physiology. Here we present research based ona theory that people transmit their understanding of emotions through the language they use surrounding emotion keywords. Using a labelled corpus of over 21,000 tweets, six of the basic emotion sets proposed in existing literature were analysed using Latent Semantic Clustering (LSC), evaluating the distinctiveness of the semantic meaning attached to the emotional label. We hypothesise that the more distinct the language is used to express acertain emotion, then the more distinct the perception (including proprioception) of that emotion is, and thus more basic. This allows us to select the dimensions best representing the entire spectrum of emotion. We find that Ekman’s set, arguably the most frequently used for classifying emotions, is in fact the most semantically distinct overall. Next, takingall analysed (that is, previously proposed) emotion terms into account, we determine the optimal semantically irreducible basic emotion set using an iterative LSC algorithm. Our newly-derived set (Accepting, Ashamed, Contempt, Interested, Joyful, Pleased, Sleepy, Stressed) generates a 6.1% increase in distinctiveness over Ekman’s set (Angry, Disgusted, Joyful, Sad, Scared). We also demonstrate how using LSC data can help visualise emotions. We introduce the concept of an Emotion Profile and briefly analysecompound emotions both visually and mathematically