Business Capability Mining - Opportunities and Challenges

Business capability models are widely used in enterprise architecture management to generate an abstract overview of an organization’s business activities to reach its business objectives. The creation and maintenance of these models are associated with a huge manual workload. Research provides insights into opportunities for automated modeling of enterprise architecture models. However, most models address the application and technology layer and leave the business layer largely unexplored. Particularly, no research has been conducted on the automated generation of business capability models. This research paper uses 19 semi-structured expert interviews to identify possible automated modeling opportunities of business capabilities and related challenges and to jointly develop a business capability mining approach. This research benefit both, practice and research, by describing a situation-based business capability mining approach and identifying appropriate implementation scenarios

Challenges and opportunities of applying natural language processing in business process management

The Business Process Management (BPM) field focuses in the coordination of labor so that organizational processes are smoothly executed in a way that products and services are properly delivered. At the same time, NLP has reached a maturity level that enables its widespread application in many contexts, thanks to publicly available frameworks. In this position paper, we show how NLP has potential in raising the benefits of BPM practices at different levels. Instead of being exhaustive, we show selected key challenges were a successful application of NLP techniques would facilitate the automation of particular tasks that nowadays require a significant effort to accomplish. Finally, we report on applications that consider both the process perspective and its enhancement through NLP.Peer ReviewedPostprint (published version

Exploring Maintainability Assurance Research for Service- and Microservice-Based Systems: Directions and Differences

To ensure sustainable software maintenance and evolution, a diverse set of activities and concepts like metrics, change impact analysis, or antipattern detection can be used. Special maintainability assurance techniques have been proposed for service- and microservice-based systems, but it is difficult to get a comprehensive overview of this publication landscape. We therefore conducted a systematic literature review (SLR) to collect and categorize maintainability assurance approaches for service-oriented architecture (SOA) and microservices. Our search strategy led to the selection of 223 primary studies from 2007 to 2018 which we categorized with a threefold taxonomy: a) architectural (SOA, microservices, both), b) methodical (method or contribution of the study), and c) thematic (maintainability assurance subfield). We discuss the distribution among these categories and present different research directions as well as exemplary studies per thematic category. The primary finding of our SLR is that, while very few approaches have been suggested for microservices so far (24 of 223, ?11%), we identified several thematic categories where existing SOA techniques could be adapted for the maintainability assurance of microservices

25 Desafíos de la Modelación de Procesos Semánticos

Process modeling has become an essential part of many organizations for documenting, analyzing and redesigning their business operations and to support them with suitable information systems. In order to serve this purpose, it is important for process models to be well grounded in for- mal and precise semantics. While behavioural semantics of process models are well understood, there is a considerable gap of research into the semantic aspects of their text labels and natural lan- guage descriptions. The aim of this paper is to make this research gap more transparent. To this end, we clarify the role of textual content in process models and the challenges that are associated with the interpretation, analysis, and improvement of their natural language parts. More specifically, we discuss particular use cases of semantic process modeling to identify 25 challenges. For each cha- llenge, we identify prior research and discuss directions for addressing themEl modelado de procesos se ha convertido en una parte esencial de muchas organizaciones para documentar, analizar, y rediseñar sus operaciones de negocios y apoyarlos con información apropiada. Para cumplir este fin, es importante para estos que estén completos dentro de una semántica formal y precisa. Mientras la semántica del comportamiento del modelado de procesos se entiende bien, hay una considerable laguna en la investigación entre los aspectos semánticos de sus rótulos textuales, y las descripciones en lenguaje natural. El objetivo de este artículo es hacer esta laguna en la investigación más transparente. Con este fin, clarificamos el papel del contenido textual en los modelos de proceso, y los retos relacionados con la interpretación, el análisis, y desarrollo de sus partes en lenguaje natural. De forma más específica, debatimos los casos particulares del uso del modelado de procesos semánticos para identificar 25 retos. Para cada reto, identificamos antes de la investigación y debatimos las direcciones para dirigirnos a ellos

A Reference Architecture for Service Lifecycle Management – Construction and Application to Designing and Analyzing IT Support

Service-orientation and the underlying concept of service-oriented architectures are a means to successfully address the need for flexibility and interoperability of software applications, which in turn leads to improved IT support of business processes. With a growing level of diffusion, sophistication and maturity, the number of services and interdependencies is gradually rising. This increasingly requires companies to implement a systematic management of services along their entire lifecycle. Service lifecycle management (SLM), i.e., the management of services from the initiating idea to their disposal, is becoming a crucial success factor. Not surprisingly, the academic and practice communities increasingly postulate comprehensive IT support for SLM to counteract the inherent complexity. The topic is still in its infancy, with no comprehensive models available that help evaluating and designing IT support in SLM. This thesis presents a reference architecture for SLM and applies it to the evaluation and designing of SLM IT support in companies. The artifact, which largely resulted from consortium research efforts, draws from an extensive analysis of existing SLM applications, case studies, focus group discussions, bilateral interviews and existing literature. Formal procedure models and a configuration terminology allow adapting and applying the reference architecture to a company’s individual setting. Corresponding usage examples prove its applicability and demonstrate the arising benefits within various SLM IT support design and evaluation tasks. A statistical analysis of the knowledge embodied within the reference data leads to novel, highly significant findings. For example, contemporary standard applications do not yet emphasize the lifecycle concept but rather tend to focus on small parts of the lifecycle, especially on service operation. This forces user companies either into a best-of-breed or a custom-development strategy if they are to implement integrated IT support for their SLM activities. SLM software vendors and internal software development units need to undergo a paradigm shift in order to better reflect the numerous interdependencies and increasing intertwining within services’ lifecycles. The SLM architecture is a first step towards achieving this goal.:Content Overview List of Figures....................................................................................... xi List of Tables ...................................................................................... xiv List of Abbreviations.......................................................................xviii 1 Introduction .................................................................................... 1 2 Foundations ................................................................................... 13 3 Architecture Structure and Strategy Layer .............................. 57 4 Process Layer ................................................................................ 75 5 Information Systems Layer ....................................................... 103 6 Architecture Application and Extension ................................. 137 7 Results, Evaluation and Outlook .............................................. 195 Appendix ..........................................................................................203 References .......................................................................................... 463 Curriculum Vitae.............................................................................. 498 Bibliographic Data............................................................................ 49

Automated Service Identification Methods: A Review

Service identification represents the first phase in service modelling, a necessary step in SOA. This research study reviewed and analyzed the issues related to automation issues of service identification. However, the importance of service identification methods’ (SIM) automation and their business alignment are emphasized in literature, reviewing existing service identification methods (SIMs) reveals the lack of business alignment, automation as challenging issues. We close the gap by proposing ASIF which relies on automating the SIMs’ steps to identify business aligned services based on business processes and business goals

Cryptographic Methods with a Pli Cachete: Towards the Computational Assurance of Integrity

Unreproducibility stemming from a loss of data integrity can be prevented with hash functions, secure sketches, and Benford's Law when combined with the historical practice of a Pli Cacheté where scientific discoveries were archived with a 3rd party to later prove the date of discovery. Including the distinct systems of preregistation and data provenance tracking becomes the starting point for the creation of a complete ontology of scientific documentation. The ultimate goals in such a system--ideally mandated--would rule out several forms of dishonesty, catch computational and database errors, catch honest mistakes, and allow for automated data audits of large collaborative open science projects

Quality of process modeling using BPMN: a model-driven approach

Dissertação para obtenção do Grau de Doutor em Engenharia InformáticaContext: The BPMN 2.0 specification contains the rules regarding the correct usage of the language’s constructs. Practitioners have also proposed best-practices for producing better BPMN models. However, those rules are expressed in natural language, yielding sometimes ambiguous interpretation, and therefore, flaws in produced BPMN models. Objective: Ensuring the correctness of BPMN models is critical for the automation of processes. Hence, errors in the BPMN models specification should be detected and corrected at design time, since faults detected at latter stages of processes’ development can be more costly and hard to correct. So, we need to assess the quality of BPMN models in a rigorous and systematic way. Method: We follow a model-driven approach for formalization and empirical validation of BPMN well-formedness rules and BPMN measures for enhancing the quality of BPMN models. Results: The rule mining of BPMN specification, as well as recently published BPMN works, allowed the gathering of more than a hundred of BPMN well-formedness and best-practices rules. Furthermore, we derived a set of BPMN measures aiming to provide information to process modelers regarding the correctness of BPMN models. Both BPMN rules, as well as BPMN measures were empirically validated through samples of BPMN models. Limitations: This work does not cover control-flow formal properties in BPMN models, since they were extensively discussed in other process modeling research works. Conclusion: We intend to contribute for improving BPMN modeling tools, through the formalization of well-formedness rules and BPMN measures to be incorporated in those tools, in order to enhance the quality of process modeling outcomes

Searching textual and model-based process descriptions based on a unified data format

Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts activity-related and behavioral information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository