Digital reference services : a snapshot of the current practices in scottish libraries

Discusses the current practices followed by some major libraries in Scotland for providing digital reference services(DRS). Refers to the DRSs provided by three academic libraries, namely Glasgow University Library, the University of Strathclyde Library, and Glasgow Caledonian University Library, and two other premier libraries in Scotland, the Mitchell Library in Glasgow and the National Library of Scotland in Edinburgh. Concludes that digital reference services are effective forms of service delivery in Scotland's academic, national and public libraries, but that their full potential has not yet been exploited. E-mail is the major technology used in providing digital reference, although plans are under way to use more sophisticated Internet technologies. Notes that the majority of enquiries handled by the libraries are relatively low-level rather than concerning specific knowledge domains, and training the users to extract information from the best digital resources still remains a challenge

Fully Automated Fact Checking Using External Sources

Given the constantly growing proliferation of false claims online in recent years, there has been also a growing research interest in automatically distinguishing false rumors from factually true claims. Here, we propose a general-purpose framework for fully-automatic fact checking using external sources, tapping the potential of the entire Web as a knowledge source to confirm or reject a claim. Our framework uses a deep neural network with LSTM text encoding to combine semantic kernels with task-specific embeddings that encode a claim together with pieces of potentially-relevant text fragments from the Web, taking the source reliability into account. The evaluation results show good performance on two different tasks and datasets: (i) rumor detection and (ii) fact checking of the answers to a question in community question answering forums.Comment: RANLP-201

Identifying Unclear Questions in Community Question Answering Websites

Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are unclear and cannot be answered without further clarification questions by expert community members. This study is the first to investigate the complex task of classifying a question as clear or unclear, i.e., if it requires further clarification. We construct a novel dataset and propose a classification approach that is based on the notion of similar questions. This approach is compared to state-of-the-art text classification baselines. Our main finding is that the similar questions approach is a viable alternative that can be used as a stepping stone towards the development of supportive user interfaces for question formulation.Comment: Proceedings of the 41th European Conference on Information Retrieval (ECIR '19), 201

Video Question Answering via Attribute-Augmented Attention Network Learning

Video Question Answering is a challenging problem in visual information retrieval, which provides the answer to the referenced video content according to the question. However, the existing visual question answering approaches mainly tackle the problem of static image question, which may be ineffectively for video question answering due to the insufficiency of modeling the temporal dynamics of video contents. In this paper, we study the problem of video question answering by modeling its temporal dynamics with frame-level attention mechanism. We propose the attribute-augmented attention network learning framework that enables the joint frame-level attribute detection and unified video representation learning for video question answering. We then incorporate the multi-step reasoning process for our proposed attention network to further improve the performance. We construct a large-scale video question answering dataset. We conduct the experiments on both multiple-choice and open-ended video question answering tasks to show the effectiveness of the proposed method.Comment: Accepted for SIGIR 201

Natural language processing

Beginning with the basic issues of NLP, this chapter aims to chart the major research activities in this area since the last ARIST Chapter in 1996 (Haas, 1996), including: (i) natural language text processing systems - text summarization, information extraction, information retrieval, etc., including domain-specific applications; (ii) natural language interfaces; (iii) NLP in the context of www and digital libraries ; and (iv) evaluation of NLP systems