Chatbots for learning: A review of educational chatbots for the Facebook Messenger

With the exponential growth in the mobile device market over the last decade, chatbots are becoming an increasingly popular option to interact with users, and their popularity and adoption are rapidly spreading. These mobile devices change the way we communicate and allow ever-present learning in various environments. This study examined educational chatbots for Facebook Messenger to support learning. The independent web directory was screened to assess chatbots for this study resulting in the identification of 89 unique chatbots. Each chatbot was classified by language, subject matter and developer's platform. Finally, we evaluated 47 educational chatbots using the Facebook Messenger platform based on the analytic hierarchy process against the quality attributes of teaching, humanity, affect, and accessibility. We found that educational chatbots on the Facebook Messenger platform vary from the basic level of sending personalized messages to recommending learning content. Results show that chatbots which are part of the instant messaging application are still in its early stages to become artificial intelligence teaching assistants. The findings provide tips for teachers to integrate chatbots into classroom practice and advice what types of chatbots they can try out.Web of Science151art. no. 10386

Cognitive Modeling for Computer Animation: A Comparative Review

Cognitive modeling is a provocative new paradigm that paves the way towards intelligent graphical characters by providing them with logic and reasoning skills. Cognitively empowered self-animating characters will see in the near future a widespread use in the interactive game, multimedia, virtual reality and production animation industries. This review covers three recently-published papers from the field of cognitive modeling for computer animation. The approaches and techniques employed are very different. The cognition model in the first paper is built on top of Soar, which is intended as a general cognitive architecture for developing systems that exhibit intelligent behaviors. The second paper uses an active plan tree and a plan library to achieve the fast and robust reactivity to the environment changes. The third paper, based on an AI formalism known as the situation calculus, develops a cognitive modeling language called CML and uses it to specify a behavior outline or sketch plan to direct the characters in terms of goals. Instead of presenting each paper in isolation then comparatively analyzing them, we take a top-down approach by first classifying the field into three different categories and then attempting to put each paper into a proper category. Hopefully in this way it can provide a more cohesive, systematic view of cognitive modeling approaches employed in computer animation

Training Effects of Adaptive Emotive Responses From Animated Agents in Simulated Environments

Humans are distinct from machines in their capacity to emote, stimulate, and express emotions. Because emotions play such an important role in human interactions, human-like agents used in pedagogical roles for simulation-based training should properly reflect emotions. Currently, research concerning the development of this type of agent focuses on basic agent interface characteristics, as well as character building qualities. However, human-like agents should provide emotion-like qualities that are clearly expressed, properly synchronized, and that simulate complex, real-time interactions through adaptive emotion systems. The research conducted for this dissertation was a quantitative investigation using 3 (within) x 2 (between) x 3 (within) factorial design. A total of 56 paid participants consented to complete the study. Independent variables included emotion intensity (i.e., low, moderate, and high emotion), levels of expertise (novice participant versus experienced participant), and number of trials. Dependent measures included visual attention, emotional response towards the animated agents, simulation performance score, and learners\u27 perception of the pedagogical agent persona while participants interacted with a pain assessment and management simulation. While no relationships were indicated between the levels of emotion intensity portrayed by the animated agents and the participants\u27 visual attention, emotional response towards the animated agent, and simulation performance score, there were significant relationships between the level of expertise of the participant and the visual attention, emotional responses, and performance outcomes. The results indicated that nursing students had higher visual attention during their interaction with the animated agents. Additionally, nursing students expressed more neutral facial expression whereas experienced nurses expressed more emotional facial expressions towards the animated agents. The results of the simulation performance scores indicated that nursing students obtained higher performance scores in the pain assessment and management task than experienced nurses. Both groups of participants had a positive perception of the animated agents persona

International Summerschool Computer Science 2014: Proceedings of Summerschool 7.7. - 13.7.2014

Proceedings of International Summerschool Computer Science 201

Learning designs incorporating animated pedagogical agents: Their potential for improving academic writing competence, writing self-efficacy, and reducing writing anxiety

Academic writing can be extremely challenging, especially for new university students. This is compounded by the mass-migration of courses to online delivery, which further increases the complexity of acquiring writing skills. Animated pedagogical agents (APAs) have shown promise in addressing these problems, because they simulate authentic face-to-face social interactions thereby potentially increasing student engagement, motivation, and favourable emotions conducive to learning. This study’s first aim was to examine the impact of learning designs employing APAs on novice learners’ academic writing, writing anxiety, and writing self-efficacy. Its second aim was to examine the influence of various delivery options (didactic delivery or scaffolded questioning) with support messages (emotional, motivational or neither) on writing competence, writing anxiety and writing self-efficacy. These aims were achieved in a mixed-method study that included six experimental conditions tested using two multimedia academic writing lessons provided to 106 participants who were new to Australian tertiary studies. Quantitative data were collected immediately before and after the lessons (Phase 1), while qualitative data were obtained by interviews with a subset of participants after Lesson 2 (Phase 2). The impact of the independent variable combinations on the dependent variables were examined quantitatively (General Linear Modelling, t-tests) and qualitatively (thematic analysis). The results demonstrate that completing two academic writing lessons with APAs can increase writing competence and self-efficacy, and reduce writing anxiety. However, no significant differences were found between the support and delivery groups. Despite the lack of significant inter-group differences, more participants from the emotional group reported that their negative emotions were reduced because of the lesson. Also, all the participants in the motivational group reported perceptions of writing improvement as a result of attending the lessons. The overall positive result suggests promising possibilities for writing support delivered online to counter student under preparedness for academic writing

Diseño de Agentes Conversacionales Pedagógicos usando análisis de datos

Pedagogical Conversational Agents are systems or programs that represent a resource and a means of learning for students, making the teaching and learning process more enjoyable. The aim is to improve the teaching-learning process. Currently, there are many agents being implemented in multiple knowledge domains. In our previous work, a methodology for designing agents was published, the result of which was Agent Dr. Roland, the first conversational agent for Early Childhood Education. In this paper, we propose the use of Data Analytics techniques to improve the design of the agent. Two new techniques are applied: KDDIAE, application of (Knowledge Discovery in Databases) to the Data of the Interaction between Agents and Students – Estudiantes in Spanish, and BIDAE (use of Data Analytics to obtain information of agents and students). The use of KDDIAE and BIDAE proves the existence of a fruitful relationship between learning analytics and learning design. Some samples of rules related to learning analytics and design are the following: (Learning Analytics) Children who initially do not know how to solve the exercise, after receiving help, are able to understand  and solve it à (Learning Design) An agent for small children should be able to provide help. In addition, help should be entertaining and tailored to their characteristics because it is a resource that children actually use; or (Learning Analytics) Younger children use more voice interaction à (Learning Design) An agent interface for young children must incorporate voice commands. A complete list of rules related to learning analytics and design is provided for any researcher interested in PCA design. 72 children were able to use the new Dr. Roland after applying the learning analytics-design rules. They reported a 100 % satisfaction as they all enjoyed interacting with the agent.Los Agentes Conversacionales Pedagógicos son sistemas informáticos que facilitan la enseñanza a los estudiantes y un recurso de apoyo para los profesores haciendo el proceso de enseñanza más agradable. El objetivo es mejorar el proceso de enseñanza-aprendizaje. Actualmente, hay muchos agentes que se implementan en múltiples dominios de conocimiento. En nuestro trabajo previo se publicó una metodología para diseñar agentes. Con esta metodología se diseñó el agente Dr. Roland, el primer agente conversacional para Educación Infantil. En este artículo, se propone el uso de técnicas de análisis de datos para mejorar el diseño de Dr. Roland. Se implementan dos técnicas nuevas: KDDIAE, aplicación de KDD (Descubrimiento de Conocimiento en Bases de Datos) a los Datos de Interacción entre Agentes y Estudiantes, y BIDAE (uso de Análitica de Datos para obtener información de la interacción entre Agentes y Estudiantes). El uso de KDDIAE y BIDAE prueba la existencia de la fructífera relación que puede darse entre analítica de aprendizaje y diseño de aprendizaje. Los niños que inicialmente no saben cómo resolver un ejercicio, después de recibir ayuda son capaces de comprender el ejercicio y solucionarlo à (Diseño de Aprendizaje) Un agente para niños pequeños debería poder proporcionar ayuda. Además, la ayuda debería ser entretenida y adaptada a las características de los niños; o (Análitica de Aprendizaje) Los niños pequeños usan más la interacción por voz à (Diseño de Aprendizaje) Una interfaz de agente para niños pequeños debe incorporar la posibilidad de interactuar por voz. En este artículo se proporciona una lista completa que relaciona análitica y diseño de aprendizaje para cualquier investigador que pueda estar interesado en APC. 72 niños pudieron usar el agente mejorado Dr. Roland al implementar las reglas.  Reportaron un 100 % de satisfacción, ya que todos disfrutaron de la interacción con el agente

Designing Embodied Interactive Software Agents for E-Learning: Principles, Components, and Roles

Embodied interactive software agents are complex autonomous, adaptive, and social software systems with a digital embodiment that enables them to act on and react to other entities (users, objects, and other agents) in their environment through bodily actions, which include the use of verbal and non-verbal communicative behaviors in face-to-face interactions with the user. These agents have been developed for various roles in different application domains, in which they perform tasks that have been assigned to them by their developers or delegated to them by their users or by other agents. In computer-assisted learning, embodied interactive pedagogical software agents have the general task to promote human learning by working with students (and other agents) in computer-based learning environments, among them e-learning platforms based on Internet technologies, such as the Virtual Linguistics Campus (www.linguistics-online.com). In these environments, pedagogical agents provide contextualized, qualified, personalized, and timely assistance, cooperation, instruction, motivation, and services for both individual learners and groups of learners. This thesis develops a comprehensive, multidisciplinary, and user-oriented view of the design of embodied interactive pedagogical software agents, which integrates theoretical and practical insights from various academic and other fields. The research intends to contribute to the scientific understanding of issues, methods, theories, and technologies that are involved in the design, implementation, and evaluation of embodied interactive software agents for different roles in e-learning and other areas. For developers, the thesis provides sixteen basic principles (Added Value, Perceptible Qualities, Balanced Design, Coherence, Consistency, Completeness, Comprehensibility, Individuality, Variability, Communicative Ability, Modularity, Teamwork, Participatory Design, Role Awareness, Cultural Awareness, and Relationship Building) plus a large number of specific guidelines for the design of embodied interactive software agents and their components. Furthermore, it offers critical reviews of theories, concepts, approaches, and technologies from different areas and disciplines that are relevant to agent design. Finally, it discusses three pedagogical agent roles (virtual native speaker, coach, and peer) in the scenario of the linguistic fieldwork classes on the Virtual Linguistics Campus and presents detailed considerations for the design of an agent for one of these roles (the virtual native speaker)

Overcoming foreign language anxiety in an emotionally intelligent tutoring system

Learning a foreign language entails cognitive and emotional obstacles. It involves complicated mental processes that affect learning and emotions. Positive emotions such as motivation, encouragement, and satisfaction increase learning achievement, while negative emotions like anxiety, frustration, and confusion may reduce performance. Foreign Language Anxiety (FLA) is a specific type of anxiety accompanying learning a foreign language. It is considered a main impediment that hinders learning, reduces achievements, and diminishes interest in learning. Detecting FLA is the first step toward reducing and eventually overcoming it. Previously, researchers have been detecting FLA using physical measurements and self-reports. Using physical measures is direct and less regulated by the learner, but it is uncomfortable and requires the learner to be in the lab. Employing self-reports is scalable because it is easy to administer in the lab and online. However, it interrupts the learning flow, and people sometimes respond inaccurately. Using sensor-free human behavioral metrics is a scalable and practical measurement because it is feasible online or in class with minimum adjustments. To overcome FLA, researchers have studied the use of robots, games, or intelligent tutoring systems (ITS). Within these technologies, they applied soothing music, difficulty reduction, or storytelling. These methods lessened FLA but had limitations such as distracting the learner, not improving performance, and producing cognitive overload. Using an animated agent that provides motivational supportive feedback could reduce FLA and increase learning. It is necessary to measure FLA effectively with minimal interruption and then successfully reduce it. In the context of an e-learning system, I investigated ways to detect FLA using sensor-free human behavioral metrics. This scalable and practical method allows us to recognize FLA without being obtrusive. To reduce FLA, I studied applying emotionally adaptive feedback that offers motivational supportive feedback by an animated agent

Serious Games in Cultural Heritage

Although the widespread use of gaming for leisure purposes has been well documented, the use of games to support cultural heritage purposes, such as historical teaching and learning, or for enhancing museum visits, has been less well considered. The state-of-the-art in serious game technology is identical to that of the state-of-the-art in entertainment games technology. As a result the field of serious heritage games concerns itself with recent advances in computer games, real-time computer graphics, virtual and augmented reality and artificial intelligence. On the other hand, the main strengths of serious gaming applications may be generalised as being in the areas of communication, visual expression of information, collaboration mechanisms, interactivity and entertainment. In this report, we will focus on the state-of-the-art with respect to the theories, methods and technologies used in serious heritage games. We provide an overview of existing literature of relevance to the domain, discuss the strengths and weaknesses of the described methods and point out unsolved problems and challenges. In addition, several case studies illustrating the application of methods and technologies used in cultural heritage are presented