Empowering customer engagement by informative billing: a European approach

Programmes aimed at improving end-use energy efficiency are a keystone in the market strategies of leading distribution system operators (DSOs) and energy retail companies and are increasing in application, soon expected to become a mainstream practice. Informative services based on electricity meter data collected for billing are powerful tools for energy savings in scale and increase customer engagement with the energy suppliers enabling the deployment of demand response programmes helping to optimise distribution grid operation. These services are completely in line with Europe’s 2020 strategy for overall energy performance improvement (cf. directives 2006/32/EC, 2009/72/EC, 2012/27/EU). The Intelligent Energy Europe project EMPOWERING involves 4 European utilities and an international team of university researchers, social scientists and energy experts for developing and providing insight based services and tools for 344.000 residential customers in Austria, France, Italy and Spain. The project adopts a systematic iterative approach of service development based on envisaging the utilities’, customers’ and legal requirements, and incorporates the feedback from testing in the design process. The technological solution provided by the leading partner CIMNE is scalable open source Big Data Analytics System coupled with the DSO’s information systems and delivering a range of value adding services for the customer, such as: - comparison with similar households - indications of performance improvements over time - consumption-weather dependence - detailed consumption visualisation and breakdown - personalised energy saving tips - alerts (high consumption, high bill, extreme temperature, etc.) The paper presents the development approach, describes the ICT system architecture and analyses the legal and regulatory context for providing this kind of services in the European Community. The limitations for third party data access, customer consent and data privacy are discussed, and how these have been overcome with the implementation of the “privacy by design” principle is explained

A SARIMAX coupled modelling applied to individual load curves intraday forecasting

A dynamic coupled modelling is investigated to take temperature into account in the individual energy consumption forecasting. The objective is both to avoid the inherent complexity of exhaustive SARIMAX models and to take advantage of the usual linear relation between energy consumption and temperature for thermosensitive customers. We first recall some issues related to individual load curves forecasting. Then, we propose and study the properties of a dynamic coupled modelling taking temperature into account as an exogenous contribution and its application to the intraday prediction of energy consumption. Finally, these theoretical results are illustrated on a real individual load curve. The authors discuss the relevance of such an approach and anticipate that it could form a substantial alternative to the commonly used methods for energy consumption forecasting of individual customers.Comment: 17 pages, 18 figures, 2 table

CleanTX Analysis on the Smart Grid

The utility industry in the United States has an opportunity to revolutionize its electric grid system by utilizing emerging software, hardware and wireless technologies and renewable energy sources. As electricity generation in the U.S. increases by over 30% from today’s generation of 4,100 Terawatt hours per year to a production of 5,400 Terawatt hours per year by 2030, a new type of grid is necessary to ensure reliable and quality power. The projected U.S. population increase and economic growth will require a grid that can transmit and distribute significantly more power than it does today. Known as a Smart Grid, this system enables two- way transmission of electrons and information to create a demand-response system that will optimize electricity delivery to consumers. This paper outlines the issues with the current grid infrastructure, discusses the economic advantages of the Smart Grid for both consumers and utilities, and examines the emerging technologies that will enable cleaner, more efficient and cost- effective power transmission and consumption.IC2 Institut

Unintended Effects of Residential Energy Storage on Emissions from the Electric Power System.

In many jurisdictions, policy-makers are seeking to decentralize the electric power system while also promoting deep reductions in the emission of greenhouse gases (GHG). We examine the potential roles for residential energy storage (RES), a technology thought to be at the epicenter of these twin revolutions. We model the impact of grid-connected RES operation on electricity costs and GHG emissions for households in 16 of the largest U.S. utility service territories under 3 plausible operational modes. Regardless of operation mode, RES mostly increases emissions when users seek to minimize their electricity cost. When operated with the goal of minimizing emissions, RES can reduce average household emissions by 2.2-6.4%, implying a cost equivalent of $180 to$5160 per metric ton of carbon dioxide avoided. While RES is costly compared with many other emission-control measures, tariffs that internalize the social cost of carbon would reduce emissions by 0.1-5.9% relative to cost-minimizing operation. Policy-makers should be careful about assuming that decentralization will clean the electric power system, especially if it proceeds without carbon-mindful tariff reforms

What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

Attributes of Big Data Analytics for Data-Driven Decision Making in Cyber-Physical Power Systems

Big data analytics is a virtually new term in power system terminology. This concept delves into the way a massive volume of data is acquired, processed, analyzed to extract insight from available data. In particular, big data analytics alludes to applications of artificial intelligence, machine learning techniques, data mining techniques, time-series forecasting methods. Decision-makers in power systems have been long plagued by incapability and weakness of classical methods in dealing with large-scale real practical cases due to the existence of thousands or millions of variables, being time-consuming, the requirement of a high computation burden, divergence of results, unjustifiable errors, and poor accuracy of the model. Big data analytics is an ongoing topic, which pinpoints how to extract insights from these large data sets. The extant article has enumerated the applications of big data analytics in future power systems through several layers from grid-scale to local-scale. Big data analytics has many applications in the areas of smart grid implementation, electricity markets, execution of collaborative operation schemes, enhancement of microgrid operation autonomy, management of electric vehicle operations in smart grids, active distribution network control, district hub system management, multi-agent energy systems, electricity theft detection, stability and security assessment by PMUs, and better exploitation of renewable energy sources. The employment of big data analytics entails some prerequisites, such as the proliferation of IoT-enabled devices, easily-accessible cloud space, blockchain, etc. This paper has comprehensively conducted an extensive review of the applications of big data analytics along with the prevailing challenges and solutions

1-Click Energy: Managing Corporate Demand for Clean Power

Globally, more private businesses, especially Fortune 100 companies are generating their own electricity, investing in renewable energy facilities, and voluntarily purchasing renewable energy credits to cover their carbon footprints. This shift could have a significant impact on the existing energy delivery system. On the one hand, this shift shows positive momentum toward the incorporation of clean energy into a fossil fuel dominated grid. As the negative impacts of climate change accelerate around the globe, decreasing reliance on fossil fuels is certainly an important goal. On the other hand, corporate disruption of what has historically been a highly regulated public service industry could result in a slippery slope of market power and loosened consumer protections, lost profits and stranded costs for utilities, and increased utility bills for the remaining customers. This Article recommends changes to the current regulatory scheme that would (1) go further to protect customers from multinational corporate wholesale sellers of electricity and (2) allow utilities to plan and collaborate earlier with large corporate customers to meet their clean energy demands