Goal-driven requirements analysis for hypermedia-intensive Web applications

Requirements analysis for Web applications still needs to employ effective RE practices to accommodate some distinctive aspects: capturing high-level communication goals, considering several user profiles, defining hypermedia-specific requirements, bridging the gap between requirements and Web design, and reusing requirements for an effective usability evaluation. Techniques should be usable, informal, require little training effort, and show relative advantage to project managers. On the basis of the i * framework, this paper presents a proposal for defining hypermedia requirements (concerning aspects such as content, interaction, navigation, and presentation) for Web applications. The model adopts a goal-driven approach coupled with scenario-based techniques, introduces a hypermedia requirement taxonomy to facilitate Web conceptual design, and paves the way for systematic usability evaluation. Particular attention is paid to the empirical validation of the model based on the perceived quality attributes theory. A case study developed with industrial partners is discusse

Service-oriented design of environmental information systems

Service-orientation has an increasing impact upon the design process and the architecture of environmental information systems. This thesis specifies the SERVUS design methodology for geospatial applications based upon standards of the Open Geospatial Consortium. SERVUS guides the system architect to rephrase use case requirements as a network of semantically-annotated requested resources and to iteratively match them with offered resources that mirror the capabilities of existing services

Design Dynamics. Navigating the new Complex Landscape of Omnichannel Fashion Retail

The fashion industry is entering the dynamic global competitive market, promoting various actions prioritising design, creativity, sustainability, and technological advancement as pivotal factors. At the same time, it is reimagining its business models to adapt to the changing landscape. The rise of pervasive connectivity, intuitive interfaces and innovative interaction channels has triggered a revolution in fashion retail, reshaping customer behaviour and expectations. The traditional retail framework has evolved into a fully interconnected omnichannel system. This transformation is characterised by the proliferation of physical and virtual channels and touch points and by the adoption of a more flexible and integrated approach. In this dynamic context, design plays a central role, possessing the ability to impart meaning to the production and distribution system. Design-led innovation represents an incremental form of innovation that injects a nuanced range of meaning into the marketplace, extending beyond tangible objects, including discourses, expressions, narratives, visual images, symbols, metaphors, and spaces. The book analyses the multifaceted nature of the fashion retail experience through the lens of the design discipline, aiming to contextualise the evolution of retail within increasingly complex processes, networks and interconnections, both theoretically and practically. The focus is on retail design, delving into the new skills required and the valuable tools needed to apply them in inherently multidisciplinary contexts. Ultimately, the aim is to navigate the intricate terrain of retail evolution and shed light on the evolving role of design in this multifaceted sector

Mastering the requirements analysis for communication-intensive websites

Web application development still needs to employ effective methods to accommodate some distinctive aspects of the requirements analysis process: capturing high-level communication goals, considering several user profiles and stakeholders, defining hypermedia-specific requirements (concerning navigation, content, information structure and presentation aspects), and reusing requirements for an effective usability evaluation. Techniques should be usable by both stakeholders and the design team, require little training effort, and show relative advantage to project managers. Over the last few years, requirements methodologies applied to web-based applications have considered mainly the transactional and operational aspects typical of traditional information systems. The communicational aspects of web sites have been neglected in regards to systematic requirements methods. This thesis, starting from key achievements in Requirements Engineering (hereafter RE), introduces a model (AWARE) for defining and analyzing requirements for web applications mainly conceived as strategic communication means for an institution or organization. The model extends traditional goal and scenario-based approaches for refining highlevel goals into website requirements, by introducing the analysis of ill-defined user goals, stakeholder communication goals, and a hypermedia requirement taxonomy to facilitate web conceptual design, and paving the way for a systematic usability evaluation. AWARE comprises a conceptual toolkit and a notation for effective requirements documentation. AWARE concepts and notation represent a useful communication and analysis conceptual tool that may support in the elicitation, negotiation, analysis and validation of requirements from the relevant stakeholders (users included). The empirical validation of the model is carried out in two ways. Firstly, the model has been employed in web projects on the field. These case studies and the lessons learnt will be presented and discussed to assess advantages and limits of the proposal. Secondly, a sample of web analysts and designers has been asked to study and apply the model: the feedback gathered is positive and encouraging for further improvement.Lo sviluppo di applicazioni web necessita di strumenti efficaci per gestire alcuni aspetti essenziali del processo di analisi dei requisiti: l'identificazione di obiettivi di comunicazione strategici, la presenza di una varietà di profili utente e di stakeholders, le definizione di requisiti ipermediali (riguardanti navigazione, interazione, contenuto e presentazione), e il riuso dei requisiti per una pianificazione efficace della valutazione dell'usabilità. Sono necessarie tecniche usabili sia dagli stakeholders che dai progettisti, che richiedono un tempo breve per essere appresi ed usati con efficacia, mostrando vantaggi significativi ai gestori di progetti complessi. La tesi definisce AWARE (Analysis of Web Application Requirements) - una metodologia per l'analisi dei requisiti specifica per la gestione di siti web (ed applicazioni interattive) con forti componenti comunicative. La metodologia estende le tecniche esistenti dell''analisi dei requisiti basate su approcci goal-oriented e scenario-based, introducendo una tassonomia di requisiti specifica per siti web (che permette di dare un input strutturato all'attività di progetazione), strumenti per l'identificazione e l'analisi di obiettivi ill-defined (generici o mal-definiti) e di obiettivi comunicativi e supporto metodologico per la valutazione dell'usabilità basata sui requisiti dell'applicazione. La metodologia AWARE è stata valutata sul campo attraverso progetti con professionisti del settore (web designers e IT managers), e grazie ad interventi di formazione in aziende specializzate nella comunicazione su web

Ontological foundations for structural conceptual models

In this thesis, we aim at contributing to the theory of conceptual modeling and ontology representation. Our main objective here is to provide ontological foundations for the most fundamental concepts in conceptual modeling. These foundations comprise a number of ontological theories, which are built on established work on philosophical ontology, cognitive psychology, philosophy of language and linguistics. Together these theories amount to a system of categories and formal relations known as a foundational ontolog

Suporte automatizado para desenvolvimento de ontologias utilizando padrões ontológicos de domínio

A Engenharia de Ontologias tem evoluído bastante nas últimas décadas, com um número crescente de metodologias, ferramentas e aplicativos, que estão sendo propostos e experimentados na academia e na indústria. Por meio das ontologias, o conhecimento compartilhado de um domínio pode ser modelado para ser comunicado entre pessoas e sistemas automatizados. Com isso, a utilização de ontologias se torna uma importante ferramenta em diversas áreas do conhecimento para se estruturar, organizar e apoiar o compartilhamento dos conceitos que são inerentes a essas áreas. Além disso, com o uso de ontologias, a interoperabilidade entre sistemas se torna possível, devido à normatização e ao uso de padrões em sua construção. No entanto, o desenvolvimento de ontologias a partir do zero é uma tarefa difícil e complexa, uma vez que uma ontologia deve fornecer uma representação completa e coerente de uma parte específica do mundo. Assim, a reutilização é altamente recomendada em seu desenvolvimento, permitindo que as ontologias sejam construídas com base em modelos pré-existentes, levando a melhores resultados quanto a sua qualidade. Neste sentido, Padrões Ontológicos (OPs) são considerados como ferramentas interessantes para facilitar a reutilização. Recentemente, vários autores da comunidade de Engenharia de Ontologias já propuseram OPs e mecanismos para aplicá-los. No entanto, sistemas automatizados para apoiar a sua utilização na prática ainda são raros. Para preencher esta lacuna, esta dissertação propõe um editor para catálogos OPs, cujo objetivo é apoiar o gerenciamento e o reúso desses padrões. Assim, a abordagem de catálogo de OPs pode ser aplicada na construção de ontologias, com suporte automático. No desenvolvimento do editor proposto, optou-se por estender um editor de ontologias existente (o OLED) para aproveitar suas ferramentas de modelagem, verificação, transformação e validação. Também foram parcialmente implementados três catálogos de OPs específicos para os domínios de Serviço, de Processo de Software baseado na ISO e de Colaboração. Além disso, esta dissertação descreve três exemplos de utilização, um para cada um dos domínios citados, visando demonstrar a viabilidade da abordagem de construção de ontologias utilizando catálogos de OPs com o uso do editor desenvolvido, enfatizando também o benefício do reúso de OPs

Multi-Agent Systems

A multi-agent system (MAS) is a system composed of multiple interacting intelligent agents. Multi-agent systems can be used to solve problems which are difficult or impossible for an individual agent or monolithic system to solve. Agent systems are open and extensible systems that allow for the deployment of autonomous and proactive software components. Multi-agent systems have been brought up and used in several application domains