PREFERENCE FOR MAP SCALE OF IN-CAR ROUTE GUIDANCE AND NAVIGATION SYSTEM

Usability issues of maps presented in-car Route Guidance and Navigation System (RGNS) may result in serious impacts on traffic safety. To obtain effective RGNS, evaluation of ‘user satisfaction’ with the system has played a prominent role, since designers can quantify drivers’ acceptance about presented information. An important variable related to design of RGNS interfaces refers to select appropriate scale for maps, since it interferes on legibility of maps. Map with good legibility may support drivers comprehend information easily and take decisions during driving task quickly. This paper evaluates drivers’ preference for scales used in maps of RGNS. A total of 52 subjects participated of an experiment performed in a parked car. Maps were designed at four different scales 1:1,000, 1:3,000, 1:6,000 and 1:10,000 for a route composed of 13 junctions. Map design was based on cartographic communication principles, such as perceptive grouping and figure-ground segregation. Based on studies cases, we conclude intermediate scales (1:6,000 and 1:3,000) were more acceptable among drivers compared to large scales (1:1,000) and small (1:10,000). RGNS should select scales for maps which supports drivers to quickly identify direction of the maneuver and, simultaneously, get information about surroundings of route. More results are presented and implications discusse

The Application of Physiological Metrics in Validating User Experience Evaluation on Automotive Human Machine Interface Systems

Automotive in-vehicle information systems have seen an era of continuous development within the industry and are recognised as a key differentiator for prospective customers. This presents a significant challenge for designers and engineers in producing effective next generation systems which are helpful, novel, exciting, safe and easy to use. The usability of any new human machine interface (HMI) has an implicit cost in terms of the perceived aesthetic perception and associated user experience. Achieving the next engaging automotive interface, not only has to address the user requirements but also has to incorporate established safety standards whilst considering new interaction technologies. An automotive (HMI) evaluation may combine a triad of physiological, subjective and performance-based measurements which are employed to provide relevant and valuable data for product evaluation. However, there is also a growing interest and appreciation that determining real-time quantitative metrics to drivers’ affective responses provide valuable user affective feedback. The aim of this research was to explore to what extent physiological metrics such as heart rate variability could be used to quantify or validate subjective testing of automotive HMIs. This research employed both objective and subjective metrics to assess user engagement during interactions with an automotive infotainment system. The mapping of both physiological and self-report scales was examined over a series of studies in order to provide a greater understanding of users’ responses. By analysing the data collected it may provide guidance within the early stages of in-vehicle design evaluation in terms of usability and user satisfaction. This research explored these metrics as an objective, quantitative, diagnostic measure of affective response, in the assessment of HMIs. Development of a robust methodology was constructed for the application and understanding of these metrics. Findings from the three studies point towards the value of using a combination of methods when examining user interaction with an in-car HMI. For the next generation of interface systems, physiological measures, such as heart rate variability may offer an additional dimension of validity when examining the complexities of the driving task that drivers perform every day. There appears to be no boundaries on technology advancements and with this, comes extra pressure for car manufacturers to produce similar interactive and connective devices to those that are already in use in homes. A successful in-car HMI system will be intuitive to use, aesthetically pleasing and possess an element of pleasure however, the design components that are needed for a highly usable HMI have to be considered within the context of the constraints of the manufacturing process and the risks associated with interacting with an in-car HMI whilst driving. The findings from the studies conducted in this research are discussed in relation to the usability and benefits of incorporating physiological measures that can assist in our understanding of driver interaction with different automotive HMIs

EVALUATION OF USABILITY OF MAPS OF DIFFERENT SCALES PRESENTED IN AN IN-CAR ROUTE GUIDANCE AND NAVIGATION SYSTEM

Noise from the information communication process produced by the interfaces of navigation systems has overloaded drivers' cognitive processing systems and increased the probability of traffic accidents. This work evaluates the usability of maps of different scales in a prototype route guidance and navigation system. The maps were designed on basic cartographic communication principles, such as perceptive grouping and figure-ground segregation, as well drivers’ requirements for performing a tactical task. Two different scales were adopted, 1:3,000 and 1:6,000, and the maps implemented in the prototype. A total of 52 subjects (26 males and 26 females) participated in an experiment performed in a driving simulator. The maps describe an urban route composed of 13 simple and complex maneuvers. The drivers’ mental workload was measured in terms of visual demand, navigational error and subjective preference. Results reveal that the usability of maps is influenced by map scale variation, and this is related to maneuver complexity. Also, an association between drivers’ visual demand and gender was found, and this was related to drivers’ spatial ability. More implications are presented and discussed

Driving Towards Inclusion: Revisiting In-Vehicle Interaction in Autonomous Vehicles

This paper presents a comprehensive literature review of the current state of in-vehicle human-computer interaction (HCI) in the context of self-driving vehicles, with a specific focus on inclusion and accessibility. This study's aim is to examine the user-centered design principles for inclusive HCI in self-driving vehicles, evaluate existing HCI systems, and identify emerging technologies that have the potential to enhance the passenger experience. The paper begins by providing an overview of the current state of self-driving vehicle technology, followed by an examination of the importance of HCI in this context. Next, the paper reviews the existing literature on inclusive HCI design principles and evaluates the effectiveness of current HCI systems in self-driving vehicles. The paper also identifies emerging technologies that have the potential to enhance the passenger experience, such as voice-activated interfaces, haptic feedback systems, and augmented reality displays. Finally, the paper proposes an end-to-end design framework for the development of an inclusive in-vehicle experience, which takes into consideration the needs of all passengers, including those with disabilities, or other accessibility requirements. This literature review highlights the importance of user-centered design principles in the development of HCI systems for self-driving vehicles and emphasizes the need for inclusive design to ensure that all passengers can safely and comfortably use these vehicles. The proposed end-to-end design framework provides a practical approach to achieving this goal and can serve as a valuable resource for designers, researchers, and policymakers in this field

Enhancing user experience and safety in the context of automated driving through uncertainty communication

Operators of highly automated driving systems may exhibit behaviour characteristic of overtrust issues due to an insufficient awareness of automation fallibility. Consequently, situation awareness in critical situations is reduced and safe driving performance following emergency takeovers is impeded. Previous research has indicated that conveying system uncertainties may alleviate these issues. However, existing approaches require drivers to attend the uncertainty information with focal attention, likely resulting in missed changes when engaged in non-driving-related tasks. This research project expands on existing work regarding uncertainty communication in the context of automated driving. Specifically, it aims to investigate the implications of conveying uncertainties under consideration of non-driving-related tasks and, based on the outcomes, develop and evaluate an uncertainty display that enhances both user experience and driving safety. In a first step, the impact of visually conveying uncertainties was investigated under consideration of workload, trust, monitoring behaviour, non-driving-related tasks, takeover performance, and situation awareness. For this, an anthropomorphic visual uncertainty display located in the instrument cluster was developed. While the hypothesised benefits for trust calibration and situation awareness were confirmed, the results indicate that visually conveying uncertainties leads to an increased perceived effort due to a higher frequency of monitoring glances. Building on these findings, peripheral awareness displays were explored as a means for conveying uncertainties without the need for focused attention to reduce monitoring glances. As a prerequisite for developing such a display, a systematic literature review was conducted to identify evaluation methods and criteria, which were then coerced into a comprehensive framework. Grounded in this framework, a peripheral awareness display for uncertainty communication was developed and subsequently compared with the initially proposed visual anthropomorphic uncertainty display in a driving simulator study. Eye tracking and subjective workload data indicate that the peripheral awareness display reduces the monitoring effort relative to the visual display, while driving performance and trust data highlight that the benefits of uncertainty communication are maintained. Further, this research project addresses the implications of increasing the functional detail of uncertainty information. Results of a driving simulator study indicate that particularly workload should be considered when increasing the functional detail of uncertainty information. Expanding upon this approach, an augmented reality display concept was developed and a set of visual variables was explored in a forced choice sorting task to assess their ordinal characteristics. Particularly changes in colour hue and animation-based variables received high preference ratings and were ordered consistently from low to high uncertainty. This research project has contributed a series of novel insights and ideas to the field of human factors in automated driving. It confirmed that conveying uncertainties improves trust calibration and situation awareness, but highlighted that using a visual display lessens the positive effects. Addressing this shortcoming, a peripheral awareness display was designed applying a dedicated evaluation framework. Compared with the previously employed visual display, it decreased monitoring glances and, consequentially, perceived effort. Further, an augmented reality-based uncertainty display concept was developed to minimise the workload increments associated with increases in the functional detail of uncertainty information.</div

A Taxonomy-Based Usability Study of an Intelligent Speed Adaptation Device

This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Human–Computer Interaction on 04 Apr 2014, available online: http://dx.doi.org/10.1080/10447318.2014.907463[Abstract] Usability studies are often based on ad hoc definitions of usability. These studies can be difficult to generalize, they might have a steep learning curve, and there is always the danger of being inconsistent with the concept of usability as defined in standards and the literature. This alternative approach involves comprehensive, general-purpose, and hierarchically structured taxonomies that follow closely the main usability literature. These taxonomies are then instantiated for a specific product. To illustrate this approach, a usability study for a prototype of an Intelligent Speed Adaptation device is described. The usability study consists of usability requirements analysis, heuristic evaluation, and subjective analysis, which helped identify problems of clarity, operability, robustness, safety, and aesthetics. As a context-specific usability taxonomy for this particular field of application happened to exist, the way that real-world usability results can be mapped to that taxonomy compared to the taxonomy in this article is examined, with the argument that this study’s taxonomy is more complete and generalizable.Xunta de Galicia; CN2011/007Xunta de Galicia; CN2012/211European Global Navigation Satellite Systems Agency; Nº. 22835

On credibility improvements for automotive navigation systems

Automotive navigation systems are becoming ubiquitous as driver assistance systems. Vendors continuously aim to enhance route guidance by adding new features to their systems. However, we found in an analysis of current navigation systems that many share interaction weaknesses, which can damage the system’s credibility. Such issues are most prevalent when selecting a route, deviating from the route intentionally, or when systems react to dynamic traffic warnings. In this work, we analyze the impact on credibility and propose improved interaction mechanisms to enhance perceived credibility of navigation systems. We improve route selection and the integration of dynamic traffic warnings by optimizing route comparability with relevance-based information display. Further, we show how bidirectional communication between driver and device can be enhanced to achieve a better mapping between device behavior and driver intention. We evaluated the proposed mechanisms in a comparative user study and present results that confirm positive effects on perceived credibility