IMSA360: Summer 2011

Just prior to becoming IMSA’s second President in 2007, I served on IMSA’s Strategic Planning Team. The plan we developed was big and bold, and when first presented, there was some concern that it would collapse under its own size. However, we dreamed big and intended to demonstrate that we could, to paraphrase Walt Disney, both dream it and do it! In my first year as President, I was determined that our plan would become a dynamic, actionable document that would make an enduring difference. Four years later, I am proud to say that due in large part to the commitment, perseverance and expertise of our IMSA strategy leaders and support of staff, our Strategic Plan has made tangible contributions to strengthening and expanding the IMSA community. As we fast forward to 2011, it is clear that our mission thrives in the hearts, minds and actions of our community members. Not only are we living into our laboratory identity with innovative ventures in teaching and learning, but we are also making progress toward strategic objectives. Most importantly, not a day goes by without our students or staff members talking about “advancing the human condition.” In fact, a portion of our mission statement was even part of our Junior Class shirt! Strategy action plans have assured that our bold mission, beliefs and objectives are not simply aspirational words but rather concrete services, programs and initiatives that inspire minds and impact lives. Excerpt: From the Presiden

Future friendly schools

The Design of an Inclusive Education Revolution Education is key to our growth and development as productive, engaged citizens, and yet many of today’s education systems around the world leave many learn- ers behind in their drive for standardization. Imagine if education systems across the globe included every student in a learning quest to discover their interests and connect with a purpose in life that contributed to creating a peaceful, inclusive, and sustainable world... The participatory design of the Future Friendly Schools network and certification program is an attempt to design a solution that inspires educators and schools to align their practices to address this vision

Opposing Effects of Response Time in Human–Chatbot Interaction

Research has shown that employing social cues (e.g., name, human-like avatar) in chatbot design enhances users’ social presence perceptions and their chatbot usage intentions. However, the picture is less clear for the social cue of chatbot response time. While some researchers argue that instant responses make chatbots appear unhuman-like, others suggest that delayed responses are perceived less positively. Drawing on social response theory and expectancy violations theory, this study investigates whether users’ prior experience with chatbots clarifies the inconsistencies in the literature. In a lab experiment (N = 202), participants interacted with a chatbot that responded either instantly or with a delay. The results reveal that a delayed response time has opposing effects on social presence and usage intentions and shed light on the differences between novice users and experienced users – that is, those who have not interacted with a chatbot before vs. those who have. This study contributes to information systems literature by identifying prior experience as a key moderating factor that shapes users’ social responses to chatbots and by reconciling inconsistencies in the literature regarding the role of chatbot response time. For practitioners, this study points out a drawback of the widely adopted “one-design-fits-all” approach to chatbot design

Gardner-Webb, The Magazine 2018, Fall (Volume 53 No. 1)

Gardner-Webb, The Magazine, previously titled The Webb Magazine, focuses on alumni news and campus events from Gardner-Webb College; now Gardner-Webb University. This issue features an extensive article on Dr. A. Frank Bonner, his contributions to Gardner-Webb, and the accomplishments that the school has achieved during his presidency. There is also an article on his wife, Flossie. Several articles describe achievements of Summer Research Scholars and alumni, and one article details the life of graduate Anna Pashkova who was part of the high school volleyball team featured in the 2018 movie, The Miracle Season.https://digitalcommons.gardner-webb.edu/gwmagazine/1023/thumbnail.jp

The College News 1990-2-8 Vol.11 No. 7

Bryn Mawr College student newspaper. Merged with The Haverford News in 1968 to form the Bi-college News (with various titles from 1968 on). Published weekly (except holidays) during the academic year

Opposing Effects of Response Time in Human–Chatbot Interaction: The Moderating Role of Prior Experience

Research has shown that employing social cues (e.g., name, human-like avatar) in chatbot design enhances users’ social presence perceptions and their chatbot usage intentions. However, the picture is less clear for the social cue of chatbot response time. While some researchers argue that instant responses make chatbots appear unhuman-like, others suggest that delayed responses are perceived less positively. Drawing on social response theory and expectancy violations theory, this study investigates whether users’ prior experience with chatbots clarifies the inconsistencies in the literature. In a lab experiment (N = 202), participants interacted with a chatbot that responded either instantly or with a delay. The results reveal that a delayed response time has opposing effects on social presence and usage intentions and shed light on the differences between novice users and experienced users – that is, those who have not interacted with a chatbot before vs. those who have. This study contributes to information systems literature by identifying prior experience as a key moderating factor that shapes users’ social responses to chatbots and by reconciling inconsistencies in the literature regarding the role of chatbot response time. For practitioners, this study points out a drawback of the widely adopted “one-design-fits-all” approach to chatbot design

Opposing Effects of Response Time in Human–Chatbot Interaction: The Moderating Role of Prior Experience

Research has shown that employing social cues (e.g., name, human-like avatar) in chatbot design enhances users’ social presence perceptions and their chatbot usage intentions. However, the picture is less clear for the social cue of chatbot response time. While some researchers argue that instant responses make chatbots appear unhuman-like, others suggest that delayed responses are perceived less positively. Drawing on social response theory and expectancy violations theory, this study investigates whether users’ prior experience with chatbots clarifies the inconsistencies in the literature. In a lab experiment (N = 202), participants interacted with a chatbot that responded either instantly or with a delay. The results reveal that a delayed response time has opposing effects on social presence and usage intentions and shed light on the differences between novice users and experienced users – that is, those who have not interacted with a chatbot before vs. those who have. This study contributes to information systems literature by identifying prior experience as a key moderating factor that shapes users’ social responses to chatbots and by reconciling inconsistencies in the literature regarding the role of chatbot response time. For practitioners, this study points out a drawback of the widely adopted “one-design-fits-all” approach to chatbot design