Determinants Of Jobs Seekers’ Intention In Using E-Recruitments: Insight From Indonesia

In a digital world, job seekers prefer to use e-recruitment in looking for a vacancy. Thus, the explanation of the determinants of their attitude in using this technology is left unobserved. This article reports the result of a survey study on how users utilize e-recruitment to search for works. Three hundred eighty-five just-graduated undergraduate students answered questions regarding their intention of using the e-recruitment under Technology Acceptance Model. We propose Perceived Usefulness, Perceived Ease of Use, and Perceived of Enjoyment as the determinants of the job seekers intention. Results showed that those three variables influence the decision making of job seekers. We found also Perceived Usefulness is the mediating effect for jobs seekers in easy-to-use and enjoy feeling. This article provides evidence that e-recruitment has to be friendly user and fun to use to attract job seekers intention. Keywords: E-Recruitment, Perceived Usefulness, Perceived Ease of Use, Perceived of Enjoyment, Job Seeker

The Effect of Service Quality to Customer of Loyalty Using Self-Service Technology: Internet Banking

Inthe21stcenturytheuseofinternetbankingisnolongeranoption,butisacustomer need. Internet banking research has been carried out in developed countries. This research was conducted in developing countries, Indonesia. This research aims to test the impact of service quality on internet banking towards customer satisfaction and customer loyalty. There are six independent variables studied, namely ease of use, fulfillment, security and privacy, responsiveness, reliability and convenience. This research use quantitative approach with Structural Equation Model (SEM) method. This research use 162 samples who use internet banking for Indonesia banks. The result showthatamongthe6dimensionofinternetbankingquality3dimensionhavepositive significant impact. They are ease of use, fulfillment, and security and privacy. In other side 3 other dimensions are responsiveness, reliability, and convenience have found to be not significant affect the customer satisfaction. In addition customer satisfaction has positive significant toward customer loyalty

Earnings efficiency and poverty dominance analysis: a spatial approach

The paper estimates an earnings frontier by the method of Corrected Ordinary Least Squares (COLS) and categorizes households as efficient or inefficient based on some benchmark efficiency score and the estimated frontier. The spatial distribution of the poor and non poor households is then explored by construction of a poverty segregation curve across efficiency zones. Robust poverty comparisons across the efficient and inefficient groups reveal that poverty is in fact higher for the efficient group compared to the inefficient one. The paper thus indirectly supports the “poor but efficient hypothesisâ€.Earnings Frontier, Poverty, Stochastic Dominance, Treatment Effect.

Pengaruh online recruitment dan persepsi pencari kerja terhadap niat melamar pekerjaan (studi pada mahasiswa semester akhir di kota malang

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A relationship between service quality and customer satisfaction in e-banking services- a study with reference to commercial banks in Chennai City

Purpose: This paper's main aim is to validate the service quality dimensions offered by commercial banks in the study area and the relationship between service quality dimensions and customer satisfaction provided by commercial banks.   Theoretical Framework: In India, three categories of commercial banks are the public sector, private sector, and foreign banks. These banks have heavy competition among themselves in maximising their customer base.   Design/Methodology/Approach: The researcher collected 600 responses through convenience sampling. Applied exploratory factor analysis, confirmatory factor analysis, regression analysis and structural equation model to conclude that service quality of electronic banking service is not a unique phenomenon.   Findings: E-Banking depends upon the five essential factors: reliability, safety and security, assurance, technological augmentation, and quickness since the electronic banking services offered by commercial banks are entirely based on the Internet process.   Research, Practical & Social Implications: The study identifies the customer requirements and how commercial banks could satisfy such requirements with their banking strategies. Also, the study identifies whether any demographic difference exists among the customers of commercial banks in perceiving the quality of e-banking services

The Effect of ATM Service Quality on Customer Satisfaction: Evidences from Customers of Ethiopian Commercial Banks in Debremarkos Town, 2016

The paper studied the effect of ATM service quality on customer satisfaction in Ethiopian commercial Banks, using proportional stratified and simple random sampling technique and cross-sectional data collected from 190 customers of Ethiopian commercial banks, in Debre Markos town. The data collected were analyzed using Statistical tools such as mean, standard deviation, correlation, and multiple regression model. The results indicated that except assurance, tangibility, reliability, responsiveness and empathy have positive and significant effect on customer satisfaction and the customers were mostly satisfied with the responsiveness dimensions of ATM service quality. Furthermore, the tangibility, reliability, responsiveness and empathy significantly explained 79.2% of the variations on customer’s satisfaction level. It was suggested to the management of the bank to pay attention for training and developing staffs’ skill in using ATM services in addition to installing the ATM in appropriate and accessible places. Key words: - ATM, Service Quality, Customer Satisfaction, Commercial Bank

Relationship between e-recruitment adoption and good governance practices in Nigerian public sector: An empirical study

The universal quest for good governance forces different countries to adopt e-recruitment as recruiting strategy in hiring their teeming workforce in line with global best practices. As part of public service reform Nigerian government encourage public sector organisations to jettison conventional recruitment method in favour of electronic recruitment for transparency, accessibility and efficiency in recruitment exercises.This study empirically investigates the relationship between e-recruitment adoption and good governance practices in Nigerian public service. The study Modified Technology Acceptance Model (TAM) to analyse the response generated from 326 survey respondents.The findings indicated that e-recruitment adoption is yet to provide good governance.In the overall, this study offer important insight and recommended that government agencies involved should put effective machinery in motion in order to enrich and improve good governance practices in e-recruitment in Nigerian public sector

Evaluating Saudi Corporate Companies Online Recruitment

Organisations are already using their corporate website to advertise jobs and receive resumes online. However the matter of question is how efficient is the web features and e-recruitment process? This research evaluates job opportunities advertised at Top Ten Saudi companies listed in February 2016. Factors evaluated on company webpage are: Navigation (career link), Job advertised (updated and information), nationality and gender focus for advertised job, information about company values on career page, process for filling application. These criteria were evaluated as they are the key determinant factors to identify efficiency and functionality of a webpage. Furthermore, it will assist to understand trend for pooling applicants in Saudi context. Based on concise review of online recruitment practices, it was possible to suggest ways on empowering and usability of e-recruitment method for Saudi companies

Using ATMs as Workload Relievers for Ghanaian Bank Tellers: The Customer Behavioral Challenge

This study explored the issue of whether the use of the Automated Teller Machines (ATM) as a service delivery tool in the banking industry of many developing countries has achieved its intended objective of increasing the effectiveness of customer service provision and reducing the workload of bank tellers. The purpose is to understand customers’ behaviour towards the use of ATM as a banking service delivery tool, and the influence of such customer-usage behaviour on the banks’ human resource capacity building, in terms of employee workload relief and performance. This is because most banks in subSaharan African countries have introduced the ATM in bids to satisfying customers’ service needs and making the work of employees easier. Data was collected using questionnaires that were administered to bank customers who use the ATM facility, as well as bank managers. The findings showed that though most bank customers who use the ATM services perceive the ATM as a convenient, reliable, accurate and suitable service delivery tool for their banking transactions; they still underutilize the ATM’s service capacity by choosing to go to the banking halls to make cash withdrawals of amounts that could be obtained from the ATMs. It is also found that by virtue of this customer behaviour of not using the ATM’s to their full potential, the relief that it is expected to provide bank tellers is not realized. It is concluded that because of customer behavioral challenges to the effective utilization of the ATM technology, banks in developing economies not benefiting from its full potential as a customer service delivery tool, and also as a strategic workload reliever for tellers who service customers inside the banking halls

Mediating effect of ethical climates on HRM practices and organizational performance : A proposed theoretical framework

Prior studies revealed that human resource management practices (HRM practices) are considered the best internal factors that lead to organizational performance, (OP) but some studies argued that why HRM practices effect performance in an organization, what fundamental reasons through which HRM practices influence OP? Some little studies attempted to explore mechanism through which HRM practices influence performance in an organization, however, still there are needs for more studies to clear the assumptions in the literature. Resource Based View (RBV) highlighted that HRM practices influence OP through resources that are deeply woven in organizational history, like of ethics, organizational values.The present study proposed to use ethical climates as potential mediator on HRM practices and OP relationship