SLAng: A language for defining service level agreements

Application or web services are increasingly being used across organisational boundaries. Moreover, new services are being introduced at the network and storage level. Languages to specify interfaces for such services have been researched and transferred into industrial practice. We investigate end-to-end quality of service (QoS) and highlight that QoS provision has multiple facets and requires complex agreements between network services, storage services and middleware services. We introduce SLAng, a language for defining Service Level Agreements (SLAs) that accommodates these needs. We illustrate how SLAng is used to specify QoS in a case study that uses a web services specification to support the processing of images across multiple domains and we evaluate our language based on it

An SLA-driven framework for dynamic multimedia content delivery federations

Recently, the Internet has become a popular platform for the delivery of multimedia content. However, its best effort delivery approach is ill-suited to guarantee the stringent Quality of Service (QoS) requirements of many existing multimedia services, which results in a significant reduction of the Quality of Experience. This paper presents a solution to these problems, in the form of a framework for dynamically setting up federations between the stakeholders involved in the content delivery chain. More specifically, the framework provides an automated mechanism to set up end-to-end delivery paths from the content provider to the access Internet Service Providers (ISPs), which act as its direct customers and represent a group of end-users. Driven by Service Level Agreements (SLAs), QoS contracts are automatically negotiated between the content provider, the access ISPs, and the intermediary network domains along the delivery paths. These contracts capture the delivered QoS and resource reservation costs, which are subsequently used in the price negotiations between content provider and access ISPs. Additionally, it supports the inclusion of cloud providers within the federations, supporting on-the-fly allocation of computational and storage resources. This allows the automatic deployment and configuration of proxy caches along the delivery paths, which potentially reduce delivery costs and increase delivered quality

End-to-end resource management for federated delivery of multimedia services

Recently, the Internet has become a popular platform for the delivery of multimedia content. Currently, multimedia services are either offered by Over-the-top (OTT) providers or by access ISPs over a managed IP network. As OTT providers offer their content across the best-effort Internet, they cannot offer any Quality of Service (QoS) guarantees to their users. On the other hand, users of managed multimedia services are limited to the relatively small selection of content offered by their own ISP. This article presents a framework that combines the advantages of both existing approaches, by dynamically setting up federations between the stakeholders involved in the content delivery process. Specifically, the framework provides an automated mechanism to set up end-to-end federations for QoS-aware delivery of multimedia content across the Internet. QoS contracts are automatically negotiated between the content provider, its customers, and the intermediary network domains. Additionally, a federated resource reservation algorithm is presented, which allows the framework to identify the optimal set of stakeholders and resources to include within a federation. Its goal is to minimize delivery costs for the content provider, while satisfying customer QoS requirements. Moreover, the presented framework allows intermediary storage sites to be included in these federations, supporting on-the-fly deployment of content caches along the delivery paths. The algorithm was thoroughly evaluated in order to validate our approach and assess the merits of including intermediary storage sites. The results clearly show the benefits of our method, with delivery cost reductions of up to 80 % in the evaluated scenario

Management and Service-aware Networking Architectures (MANA) for Future Internet Position Paper: System Functions, Capabilities and Requirements

Future Internet (FI) research and development threads have recently been gaining momentum all over the world and as such the international race to create a new generation Internet is in full swing: GENI, Asia Future Internet, Future Internet Forum Korea, European Union Future Internet Assembly (FIA). This is a position paper identifying the research orientation with a time horizon of 10 years, together with the key challenges for the capabilities in the Management and Service-aware Networking Architectures (MANA) part of the Future Internet (FI) allowing for parallel and federated Internet(s)

Service Level Agreement-based GDPR Compliance and Security assurance in (multi)Cloud-based systems

Compliance with the new European General Data Protection Regulation (Regulation (EU) 2016/679) and security assurance are currently two major challenges of Cloud-based systems. GDPR compliance implies both privacy and security mechanisms definition, enforcement and control, including evidence collection. This paper presents a novel DevOps framework aimed at supporting Cloud consumers in designing, deploying and operating (multi)Cloud systems that include the necessary privacy and security controls for ensuring transparency to end-users, third parties in service provision (if any) and law enforcement authorities. The framework relies on the risk-driven specification at design time of privacy and security level objectives in the system Service Level Agreement (SLA) and in their continuous monitoring and enforcement at runtime.The research leading to these results has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 644429 and No 780351, MUSA project and ENACT project, respectively. We would also like to acknowledge all the members of the MUSA Consortium and ENACT Consortium for their valuable help

Investigating Decision Support Techniques for Automating Cloud Service Selection

The compass of Cloud infrastructure services advances steadily leaving users in the agony of choice. To be able to select the best mix of service offering from an abundance of possibilities, users must consider complex dependencies and heterogeneous sets of criteria. Therefore, we present a PhD thesis proposal on investigating an intelligent decision support system for selecting Cloud based infrastructure services (e.g. storage, network, CPU).Comment: Accepted by IEEE Cloudcom 2012 - PhD consortium trac

An approach to dynamic web service composition

Today, changeable requirements to modern web-oriented services demand their fast development and constant reengineering. This is realized via dynamic composition of services, allowing to estimate changes of both functional and nonfunctional service parameters. The last ones are considered using Web Services Agreement technique. Nevertheless, state-of-the-art SLA-aware methods are not able to consider all classes of non-functional parameters. They also don’t provide service run-time support and dynamic reconfiguration. The novel approach to dynamic Web Services Composition, extending SLA with QoS ontology, is described in the paper. It includes service selection agents that use the QoS ontology and WS-Agreements, allowing agents to choose the most appropriate service based on quality preferences exposed by service consumer. The proposed approach allows performing dynamic WS composition based on SLA, providing required values of QoS parameters, improving general QoS and decreasing service development and re-engineering time

A Self-adaptive Agent-based System for Cloud Platforms

Cloud computing is a model for enabling on-demand network access to a shared pool of computing resources, that can be dynamically allocated and released with minimal effort. However, this task can be complex in highly dynamic environments with various resources to allocate for an increasing number of different users requirements. In this work, we propose a Cloud architecture based on a multi-agent system exhibiting a self-adaptive behavior to address the dynamic resource allocation. This self-adaptive system follows a MAPE-K approach to reason and act, according to QoS, Cloud service information, and propagated run-time information, to detect QoS degradation and make better resource allocation decisions. We validate our proposed Cloud architecture by simulation. Results show that it can properly allocate resources to reduce energy consumption, while satisfying the users demanded QoS

Contextualized B2B Registries

Abstract. Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and underlying registry technologies into business relationships, procurement and project management functions has not been examined and hence existing Web Service registries lack capabilities required by business today. In this paper we present a novel contextualized B2B registry that supports dynamic registration and discovery of resources within management contexts to ensure that the search space is constrained to the scope of authorized and legitimate resources only. We describe how the registry has been deployed in three case studies from important economic sectors (aerospace, automotive, pharmaceutical) showing how contextualized discovery can support distributed product development processes