Adoption and Impact of Mobile-Integrated Business Processes - Comparison of Existing Frameworks and Analysis of their Generalization Potential

The integration of mobile workplaces in the (electronically mapped) intra-enterprise value chain is a major and still increasing corporate IT issue. Although the usage of mobile technologies for this purpose is far behind expectations and numerous failures can be observed,still little work has been done on theory building in this area. In this contribution we identify and compare existing frameworks for adoption and impact of mobile technology to support mobile business processes. The hypotheses underlying these frameworks are challenged with experiences from three long-term case studies which are diverse in industry, company size and other factors in order to scrutinize their potential for generalization. The outcome is a set of hypotheses that show robustness against variation of major parameters and thus may be suitable to serve as a basis for a generalized and unified framework on mobile-integrated business processes.

Towards a Framework to Understand M-Government

The emergence of mobile technology has enabled the transition from e-government to m-government. Despite the great potential and positive expectation for m-government applications, m-government is still in the infancy stage and its applications are limited. This paper bases on the theory of task-technology-fit (TTTF) and proposes a framework to understand mobile technology and its implications in m-government applications. Based on the framework proposed, we reviewed mobile technology and government tasks, and categorized current m-government applications. Benefits and challenges of m-government applications are also discussed

The Impact Of Mobile Commerce In Kavala

The mobile commerce, as an integral and often dominant part of a broader technological, economic and social system, is closely linked to environmental conditions that affect; this affects their decisions and strategy implemented. Undoubtedly, in the current era, the competition is increased and dominant in the market, pushing their bodies and citizens to abandon traditional and time-consuming methods of business functions, practices and yet purchases. The purpose of this study, it is the presentation and the penetration of mobile commerce to the citizens of Kavala. In particular, how they use their mobile devices in making purchases. The survey conducted in 2015 on a random sample of 220 people with criterion that the respondents have a mobile equipment. It was studied the use of wireless technologies in conjunction with the recognition and use of electronic commerce by both consumers and business world. The questionnaire has 47 questions concerning the population distribution, the advanced technology of their mobile devices, the interest for products and services provided by m-commerce and the security they feel. Finally, the respondents were asked for the purchases made by their mobile equipments and whether they were satisfied. For the measurement of the research factors which appear in the conducted study, the method of multiple determinants variables were used. The data analysis was carried out with the use of the statistical program SPSS Statistics 19.0.The conclusions of the survey is that despite the cost of use, the connection speeds, and security and misuse of personal data problems, the mobile commerce is in constant development due to the critical mass of the users who immediately and practically use their mobile devices. Keywords: M-commerce, Impact, Kavala, questionnair

Adoption and Impact of Mobile-Integrated Business Processes - Comparison of Existing Frameworks and Analysis of their Generalization Potential

The integration of mobile workplaces in the (electronically mapped) intra-enterprise value chain is a major and still increasing corporate IT issue. Although the usage of mobile technologies for this purpose is far behind expectations and numerous failures can be observed,still little work has been done on theory building in this area. In this contribution we identify and compare existing frameworks for adoption and impact of mobile technology to support mobile business processes. The hypotheses underlying these frameworks are challenged with experiences from three long-term case studies which are diverse in industry, company size and other factors in order to scrutinize their potential for generalization. The outcome is a set of hypotheses that show robustness against variation of major parameters and thus may be suitable to serve as a basis for a generalized and unified framework on mobile-integrated business processes

App adoption and switching behavior: applying the extended tam in smartphone app usage

The increasing use of mobile applications have been escalating with the increasing use of smartphones. In the present study, we examine (a) the adoption behavior of mobile apps using the extended TAM framework, and (b) whether adoption leads to subsequent use behavior and switching intentions. Based on data collected from two surveys in India we test the conceptual model of extended TAM and the effects of behavior on switching intentions using factor analysis and structural equation modeling. The major findings indicate a significant effect of most predictor variables on the perceived usefulness and perceived ease of use of apps. Further, we found a significant effect of behavioral intention on use behavior and subsequent switching intentions to apps from computers/laptops

An Empirical Study on User Satisfaction with Mobile Business Applications Use and Hedonism

Numerous recent information systems (IS), such as instant messaging and mobile applications, are first developed within an individual context and then widely used in both individual and organizational contexts. The present study examines a recent IS, mobile business (m-business) applications, used within organizations and reports the impact of the users’ pleasurable emotions or feelings on users’ satisfaction with IS. The result from the sample survey and an existential phenomenology indicates that hedonism is a significant determinant of satisfaction with m-business applications. By providing insight into how and why individuals are satisfied or dissatisfied with m-business applications in addition to what leads to this, the authors hope the findings of this study will assist researchers and practitioners in finding major barriers to the mobile business application use in order to design better applications for improved user satisfaction

Mobipag: integrated mobile payment, ticketing and couponing solution based on NFC

The adoption of mobile payment systems is known to face multiple concerns regarding security, usability and value proposition. In this work, we start from the assumption that initial acceptance will always be weak because of the lack of an established usage frame. Instead, we focus on understanding how we can leverage upon the real contact with the technology to create a solid path for gradual acceptance through the development of new practices and the increasing perception of value. In this study, we report on our findings with a real-world prototype of a NFC-based payment system. We identify a set of design lessons that may help to improve the initial phases of NFC-based payment deployments and provide a path for the adoption that focuses on positive initial user experiences and early adoption scenarios.This work was co-funded by ”Agˆencia de Inovac¸ ˜ao” and the national QREN program through the COMPETE program, under the project MOBIPAG - National Initiative for Mobile Payments (project 13847)

A Theoretical Model of Nomadic Culture: Assumptions, Values, Artifacts, and the Impact on Employee Job Satisfaction

The model of an anytime-anywhere workforce is changing the landscape of business today. Increasingly employees are being emancipated from their traditional offices by the widespread infiltration of technologies that facilitate this model. The question is, how can we characterize the culture developing in support of these new ways of working and how can they be cultivated? Understanding this “ nomadic culture ” is critical to both researchers and practitioners. Due to the newness of these technologies and the speed of their integration into today’s work practices, prior research lends little direction in understanding this developing culture. This research contributes by proposing and validating a multidimensional model of nomadic culture. The model describes nomadic culture in terms of three levels: underlying assumptions, espoused values, and artifacts. Each level is then described more specifically by eight measurable nomadic culture sub-constructs. Using the Structural Equation Modeling technique, proposed relationships among the sub-constructs are tested along with the effect of organizational support for nomadic behaviors on employee job satisfaction. Significant support for the model was found in data collected from 203 working IT professionals from a wide variety of organizations. Suggestions for future research as well as implications for practice are provided

The Role of Disgust in Eating Disorders

Disgust, a basic emotional response, which influences approach/avoidance behaviors, has been studied in various psychological disorders, including anxiety, depression, and eating disorders. The current study employed exploratory correlations and hierarchical linear regressions (controlling for race, anxiety, and depression) in order to be able to observe the relationships among three traditional domains of disgust (i.e., core, animal-reminder, contamination) and eating disordered behaviors. Results revealed significant correlations between core disgust and dieting behaviors, in addition to contamination disgust and bulimia and symptoms of food preoccupation as well as behaviors concerning self-control around food-related stimuli (i.e., oral control). More importantly, disgust sensitivity was significant in predicting oral control and significantly accounted for 4.7% of the unique variance in predicting symptoms of bulimia and preoccupation with food. These results reveal the significant role of contamination disgust in the development and maintenance of eating pathology above and beyond known predictors of maladaptive eating and other domains of disgust. Implications of the current findings as well as future directions are discussed

Consumer\u27s adoption of the technology innovations : the role of coping strategies

Given the accelerated technology innovations and shorter product lifecycles, explaining and predicting consumers’ adoption of technology innovations have been increasingly difficult. With new generations of the same products emerging every few years or less, consumers often face the dilemma of choosing between continuing to use the existing product and upgrading to a new version, and have increasingly experienced a certain level of technology fatigue. They may delay the adoption, frog-leap the new product, and simply ignore its existence. Thus, the traditional models of adoption based on product attributes and consumer innovativeness can no longer accommodate these new realities. Based on the concepts of uncertainty and paradoxes associated with new technologies, this study proposes a modified technology adoption model (TAM) by incorporating the concept of coping strategies, which include ignoring, rejecting, delaying, extended decision making, and pretesting. First, this study defines the concept of coping strategies and their measurements and specifies a revised TAM. Based on a survey of 219 consumers regarding the adoption of 3G mobile services in Hong Kong, the construct validity and external validity of coping is tested using confirmatory factor analysis and multiple regression. Using structural equation modeling, the study finds that consumer’ coping strategy is a significant predictor of their perceptions of product, which in turn affect consumer’s adoption decision. Moreover, the profiles of consumers enacting different coping strategies are delineated. The proposed model in this research provides more coherent explanations of consumers’ adoption decision process, can help build more accurate forecasting models, and furnish meaningful implications of marketing technology products to today’s tech-savvy and tech-weary consumers