Quality Function Deployment and Fuzzy TOPSIS Methods in Decision Support System for Internet Service Provider Selection

Internet Service Provider (ISP) is a company or business organization that provides access to intenet and services related for individual consumer or companies. There are many ISP in Indonesia recently, and they have almost the same product to offered. This problem makes internet service provider selection become a major issue. Decision support system can be used to recommend the best ISP company based on need. The aim of this research is to used Quality Function Deployment with Fuzzy TOPSIS sequentially to select the best ISP company as needed, and implemented in decision support system for internet service provider selection. Quality Function Deployment and Fuzzy TOPSIS methods used to evaluate, and then recommend the ISP company by ranked. Quality Function Deployment method used to find out customers requirements about internet network, the weighting of the criteria and the assessment of each ISP company. Fuzzy TOPSIS used to rank ISP company. These two methods produce consistent ratings when sensitivity analysis is performed for fuzzy and crisp value. These two methods make decision support system result can be trusted

A hybrid neutrosophic group ANP-TOPSIS framework for supplier selection problems

One of the most significant competitive strategies for organizations is sustainable supply chain management (SSCM). The vital part in the administration of a sustainable supply chain is the sustainable supplier selection, which is a multi-criteria decision-making issue, including many conflicting criteria.</div

A mathematical programming approach to multi-attribute decision making with interval-valued intuitionistic fuzzy assessment information

This article proposes an approach to handle multi-attribute decision making (MADM) problems under the interval-valued intuitionistic fuzzy environment, in which both assessments of alternatives on attributes (hereafter, referred to as attribute values) and attribute weights are provided as interval-valued intuitionistic fuzzy numbers (IVIFNs). The notion of relative closeness is extended to interval values to accommodate IVIFN decision data, and fractional programming models are developed based on the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) method to determine a relative closeness interval where attribute weights are independently determined for each alternative. By employing a series of optimization models, a quadratic program is established for obtaining a unified attribute weight vector, whereby the individual IVIFN attribute values are aggregated into relative closeness intervals to the ideal solution for final ranking. An illustrative supplier selection problem is employed to demonstrate how to apply the proposed procedure

A Multi-Criteria Neutrosophic Group Decision Making Method Based TOPSIS for Supplier Selection

The process of multi-criteria group decision making (MCGDM) is of determining the best choice among all of the probable alternatives. The problem of supplier selection on which decision maker has usually vague and imprecise knowledge is a typical example ofmulti criteria group decision-making problem. The conventional crisp techniques has notmuch effective for solvingMCDMproblems because of imprecise or fuzziness nature of the linguistic assessments. To find the exact values for MCGDM problems is both difficult and impossible in more cases in real world. So, it is more reasonable to consider the values of alternatives according to the criteria as single valued neutrosophic sets (SVNS). This paper deal with the technique for order preference by similarity to ideal solution (TOPSIS) approach and extend the TOPSIS method to MCGDM problem with single valued neutrosophic information. The value of each alternative and the weight of each criterion are characterized by single valued neutrosophic numbers. Here, the importance of criteria and alternatives is identified by aggregating individual opinions of decision makers (DMs) via single valued neutrosophic weighted averaging (SVNWA) operator. The proposed method is, easy use, precise and practical for solving MCGDM problem with single valued neutrosophic data. Finally, to show the applicability of the developed method, a numerical experiment for supplier choice is given as an application of single valued neutrosophic TOPSIS method at end of this paper

Location Planning of Urban Distribution Center under Uncertainty: A Case Study of Yogyakarta Special Region Province, Indonesia

Purpose: The paper aims at proposing a framework of hybrid spatial-fuzzy multi-criteria decision-making and demonstrating application of the framework to evaluate and select the appropriate location for Urban Distribution Center in Yogyakarta Special Region Province, Indonesia. The study has been inspired by the need to evaluate the Urban Distribution Center initiative, i.e., Jogja Inland Port by local government that has been hampered due to lack of participating companies. Design/methodology/approach: The proposed framework consists of two steps of analysis. First, spatial analysis to generate alternative locations using weighted Geographical Information System data; second, fuzzy multi-criteria decision-making to select the best location. Fuzzy Technique for Order of Preference by Similarity to Ideal Solution was applied to deal with multi-criteria, multiple stakeholders, and uncertainty. Accessibility, security, connectivity of multi-modal transport, costs, environmental impact, proximity to customers, proximity to suppliers, resource availability, expansion possibility, service quality, are taken as the decision criteria. Local government of Yogyakarta province, practitioners, and logistic expert, are involved as representative participants in evaluating the Urban Distribution Center location of Yogyakarta Special Region Province. Findings: The proposed framework has indicated that the Jogja Inland Port is not the best alternative. A joint warehouse managed by a group of private companies located in Berbah (Sleman district) appears to be the best alternative location for Urban Distribution Center. Consistent results are also found by using other approaches (Intuitionistic Fuzzy Technique for Order Preference by Similarity to Ideal Solution and Set Pair Analysis). Research limitations/implications: In addition to the government, expert, and practitioners that involved in this study, future research could engage local residents as decision makers to refine the results, as various stakeholders may come up with different preferences. Practical implications: From a practical point of view, the application of combined approach (integrating spatial analysis using weighted Geographical Information System data and fuzzy multi-criteria decision making) is a promising approach in dealing with Urban Distribution Center location problem which is characterized by multi-criteria, multiple stakeholders, spatial-related issues, and uncertainty. Social implications: The unsuccessful establishment of Jogja Inland Port implies that Urban Distribution Center location problem is a complex system, involving multifaceted factors that should be considered simultaneously. Originality/value: The research proposes a framework to evaluate and select the appropriate location for Urban Distribution Center through combined approach of weighted Geographical Information System data and fuzzy multi-criteria decision-making which involves relevant stakeholders.Peer Reviewe

Generalized Neutrosophic TOPSIS to Solve Multi-Criteria Decision-Making Problems

Multi-criteria decision making (MCDM) is the technique of selecting the best alternative from multiple alternatives and multiple conditions. The technique for order preference by similarity to an ideal solution (TOPSIS) is a crucial practical technique for ranking and selecting different options by using a distance measure. In this article, we protract the fuzzy TOPSIS technique to neutrosophic fuzzy TOPSIS, and prove the accuracy of the method by explaining the MCDM problem with single-value neutrosophic information, and use the method for supplier selection in the production industry. We hope that this article will promote future scientific research on numerous existence issues based on multi-criteria decision making

Large-Scale Green Supplier Selection Approach under a Q-Rung Interval-Valued Orthopair Fuzzy Environment

As enterprises pay more and more attention to environmental issues, the green supply chain management (GSCM) mode has been extensively utilized to guarantee profit and sustainable development. Greensupplierselection(GSS),whichisakeysegmentofGSCM,hasbeeninvestigated to put forward plenty of GSS approaches