A communicative-tension model of change-induced collective voluntary turnover in IT

Losing talented IT employees, the most critical strategic resource in IT, during a major organizational change can be catastrophic to the overall performance of the IS organization. This paper develops a multi-layered communicative-tension model of change-induced collective voluntary turnover from a historical case study analysis. A major organizational change at a healthcare insurance firm’s IT unit reveals the presence of three primary communicative tensions: alignment-autonomy, stability-change and expression-suppression. A group of employees, dissatisfied with the negative communicative practices employed by their managers in the midst of these communicative tensions, left the organization. A communicative-tension model of change-induced collective voluntary turnover complements and extends upon prior collective voluntary turnover research by accounting for the organizational change context and broader relational dynamics. This study offers practitioners important insights on how to manage communicative tensions during an IS organizational change to improve IT talent retention.http//: www.elsevier.com/locate/jsis2017-12-31hb2017Informatic

Consequences of Project Team Member Turnover for agile Information Systems Development Teams: A Multiple Case Study

Turnover of IT professionals has been at the center of IT workforce research, mainly focusing on individual level drivers and consequences. This paper explores how turnover events affect the dynamics of agile software development (ISD) teams. We conducted 25 semi-structured interviews in seven cases to understand team-level consequences of turnover events. We found that ISD teams who directly or indirectly experienced turnover events are confronted with the following four consequences on the group level: (1) group dynamics shift, leading to (2) interpersonal voids, and (3) voids of expertise which consequently leads to (4) rebalancing resources. Through our work, we contribute to a better understanding of how coping processes that start after collective turnover occurs in agile ISD teams are shaped at the group level

Pengaruh Job Stress, Work Overload dan Work Environment terhadap Turnover Intention pada Karyawan Generasi Milenial di Industri Digital

Industri digital merupakan industri yang memiliki masalah terkait angka turnover yang tinggi, dimana menurut data idEA 2018, Persentase turnover di sektor tersebut rata-rata mencapai 19,22 persen per tahun. Data in-depth interview juga menunjukan bahwa alasan Work Overload yang tinggi dan penyebab stes kerja serta lingkungan kerja yang kurang baik. Oleh karena itu penelitian ini membahas terkait pengaruh Job Stress, Work Overload dan Work Environment terhadap Turnover Intention. Metode penelitian ini adalah metode penelitian kuantitatif dengan teknik sampling non-probability sampling jenis judgemental sampling dan teknik analisis regresi linear berganda. Data penelitian ini didapat dengan cara menyebarkan kuesioner online kepada 100 karyawan generasi milenial tetap di industri digital. Hasil yang didapat selanjutnya diolah dengan menggunakan SPSS. Hasil yang peneliti dapat dari penelitian ini adalah terdapat pengaruh positif dari Job Stress terhadap Turnover Intention, sedangkan terdapat pengaruh positif dari Work Overload terhadap Turnover Intention serta pengaruh positif dari Work Environment terhadap Turnover Intention

Organizing an Online Community for Open Strategizing in a Large Organization

The creation of an online strategy community is increasingly attractive for companies as a mean to make the strategy process more inclusive and open. However, the fundamental difference between the flexible approach of open strategizing afforded by an online community and more controlled approaches of the traditional strategy formulation and implementation posits fundamental challenges for co-existence of these two processes. I argue that for these two processes to effectively co-exist, complex bridging process needs to take place in organizations. Furthermore, effective co-existence implies that open strategizing within an online community influences the formal strategy-making process. This thesis explores an online community as a distinct form of open strategizing in a large organization, to address two interdependent research questions related to organizing an online community for strategic influence: (1) ‘How do managers bridge open strategizing within an online community and formal strategy-making, characterized by closed and hierarchical decision-making?’ and (2) ‘How do managers organize an online strategy community to influence strategic decision-making in large organizations?’. This in-depth inductive single case study investigates strategy professionals at a large telecommunications firm Telco that instigated a unique online strategy platform to increase the openness of participation and to influence the formal strategy process. This empirical study utilizes multiple sources of data including interviews, online community logs, observations, and document analysis, the findings of which are summarized in two theoretical models. I identify three mechanisms that enable bridging between different strategizing processes, namely: 1) bidirectional framing with strategic concepts; 2) bidirectional structuring of communication; 3) building legitimacy of openness. The simultaneous enactment of three bridging mechanisms provides the greater influence of the formal decision-making process. Furthermore, I identify three main decision areas that managers have to consider carefully when organizing and online strategy community: 1) design of an online community structure; 2) cooperation of internal and external actors; 3) formulation of adequate strategic content. These decision areas are characterized by interdependencies and trigger contradictory demands that make open strategy processes a paramount organizational challenge

The Law, Culture, and Economics of Fashion

Fashion is one of the world's most important creative industries. As the most immediate visible marker of self-presentation, fashion creates vocabularies for self-expression that relate individuals to society. Despite being the core of fashion and legally protected in Europe, fashion design lacks protection against copying under U.S. intellectual property law. This Article frames the debate over whether to provide protection to fashion design within a reflection on the cultural dynamics of innovation as a social practice. The desire to be in fashion - most visibly manifested in the practice of dress - captures a significant aspect of social life, characterized by both the pull of continuity with others and the push of innovation toward the new. We explain what is at stake economically and culturally in providing legal protection for original designs, and why a protection against close copies only is the proper way to proceed. We offer a model of fashion consumption and production that emphasizes the complementary roles of individual differentiation and shared participation in trends. Our analysis reveals that the current legal regime, which protects trademarks but not fashion designs from copying, distorts innovation in fashion away from this expressive aspect and toward status and luxury aspects. The dynamics of fashion lend insight into dynamics of innovation more broadly, in areas where consumption is also expressive. We emphasize that the line between close copying and remixing represents an often underappreciated but promising direction for intellectual property today. Published in Stanford Law Review, Vol. 61, March 2009.

Heard It through the Grapevine: Traceability, Intelligence Cohort, and Collaborative Hazard Intelligence

abstract: Designing a hazard intelligence platform enables public agencies to organize diversity and manage complexity in collaborative partnerships. To maintain the integrity of the platform while preserving the prosocial ethos, understanding the dynamics of “non-regulatory supplements” to central governance is crucial. In conceptualization, social responsiveness is shaped by communicative actions, in which coordination is attained through negotiated agreements by way of the evaluation of validity claims. The dynamic processes involve information processing and knowledge sharing. The access and the use of collaborative intelligence can be examined by notions of traceability and intelligence cohort. Empirical evidence indicates that social traceability is statistical significant and positively associated with the improvement of collaborative performance. Moreover, social traceability positively contributes to the efficacy of technical traceability, but not vice versa. Furthermore, technical traceability significantly contributes to both moderate and high performance improvement; while social traceability is only significant for moderate performance improvement. Therefore, the social effect is limited and contingent. The results further suggest strategic considerations. Social significance: social traceability is the fundamental consideration to high cohort performance. Cocktail therapy: high cohort performance involves an integrative strategy with high social traceability and high technical traceability. Servant leadership: public agencies should exercise limited authority and perform a supporting role in the provision of appropriate technical traceability, while actively promoting social traceability in the system.Dissertation/ThesisDoctoral Dissertation Business Administration 201

A paradox in action? A critical analysis of an appreciative inquiry

A journey comprised of three paths is the metaphor through which I i) reflect and report on my involvement with four New Zealand primary school Boards of Trustees (BOTs) investigating the emancipatory potential that applications of information and communication technologies (ICTs) may have on their governance processes, ii) analyse appreciative inquiry through application(s) of critical theory, with specific reference to the investigation above so as to deepen understanding of the research method, and iii) reflect on my personal development, as achieved through my engagement with participants and the research process. Stemming from an interest in improving school governance I was keen to identify current use of ICTs by BOTs and to work with them to identify potential applications. Appreciative inquiry with its focus on enhancing existing positive organisational attributes seemed to provide an appropriate structure for my investigation. At the back of my mind however, a concern was formulating: Does this method of research deliver the benefits the literature espouses? What influence would the positive orientation have on the research process and on the power dynamics within the research environment? Complementary streams of critical thinking and reflexivity were invoked to assist my analysis. Applications of ICTs which may appear 'helpful' to BOT governance processes are identified in this report. However, uncritical uptake of these applications may not necessarily be consistent with the emancipatory intentions I aspire to. Framed within Habermas' theory of communicative action, the potential colonisation of the BOT lifeworld by the system is considered. Domesticating influences may potentially constrain democratic processes at local school and societal levels. The participatory action research process undertaken facilitated a deepened understanding of governance for all involved. Identification of time and funding constraints indicates BOTs may be prevented from reaching their true potential. Attempts to enhance governance through additional applications of ICTs will be of minimal effect unless efforts are made to better understand and resource the governance efforts of Trustees. Purported empowerment of the community as mandated in the Education Act 1989 comes with a heavy cost, for schools and individuals. Care must be taken to ensure that 'efficiency' gains are not made at the expense of democratic processes. Critical analysis of appreciative inquiry as a research method highlights the influences of power and language use within the research process. Appreciative inquiry should be seen as a process for, rather than a master of change. The contribution of appreciative inquiry to organisational and personal transformation may be drawn from the ontological basis of the approach rather than from the technicalities of a specific form of implementation. I suggest the focus on what is 'good' be made more complex, to recognise that appreciation may also mean 'to know, to be conscious of, to take full and sufficient account of'. Application of an enhanced definition of appreciation has deepened my understanding of not only the situation under investigation but also the research process itself. Through my enhanced concept of 'appreciation' embedded and sometimes obscured influences were highlighted, better understood, and at times transformed to serve the emancipatory aspirations of participants. In keeping with the reflexivity mandated by my commitment to critical theory and action research, I applied this enhanced definition of appreciation to my personal development during my engagement with participants and the research process. My struggles to apply my chosen social constructionist and critical theory lenses to this work are evident in my attempts to work with the largely functionalist literature in this field and the influence of my undergraduate education. Recognising the theoretical and personal developments I gained as I travelled the three paths of my PhD journey, the scene is now set for me to challenge the predominance of functionalist, mechanistic metaphors which dominate organisational literature. In doing so, I seek an alternative approach to understanding organisational activity; and a new vocabulary through which I might extend my understanding, and negotiate new and emancipatory meaning(s) with others

Anthropomorphic Capital and Commonwealth Value

In this essay, we intend to analyze the process of accumulation of contemporary capitalism, in which the regime of valorization derive from the notion of "common" a "results of social production that are necessary for social interaction and further production, such as knowledges, languages, information affect, and so forth" (Hardt and Negri, 2009) and from its expropriation. When we deal with the concept of "common," the reference is made to a heterogeneous category. In this text we refer to two modalities of expression of the "common:" the digital common (section network value) and the common of social reproduction (section social reproduction value or the economy of the interiority and anthropomorphic capital). Regarding the first case study, the concept of "network value" is investigated and defined as a product of individual life in a relational context increasingly controlled and subsumed by the social media and big data industry. Regarding the second, we discuss how the activity of social reproduction of individuals is today central in the process of accumulation of the economy. "Social reproduction" is a useful concept to investigate what we call the "anthropomorphic capital," that is the capacity by the contemporary labor organizations to capture and make productive the essence of today's life and its complexity. In short, it transpires better and better how all activities are productive, i.e., accumulation generators. We observe the apparent paradox of a generalization of surplus value in the era of the decline of waged employment and with it a tension of capital contemporary to the general mortification of living labor. In fact, we note how capital claims to transform the human being into capital itself, explicitly assuming the whole of human existence as a field from which accumulation can be generated (human being, enterprise or human capital). This is what, at this point, we call anthropomorphic capital or the economy of interiority. In the last section, we report some results of an empirical research "Commonfare-Pie News," able to underline how life is more and more subsumed to the logic of capitalistic valorization, to the point that today we can speak not only of the subsumption of labor to capital but of a real life subsumption

Platform work, exploitation, and migrant worker resistance: evidence from Berlin and London

For migrant workers who do not have access to other means of income, the platform economy offers a viable yet exploitative alternative to the conventional labour market. Migrant workers are used as a source of cheap labour by platforms – and yet, they are not disempowered. They are at the heart of a growing platform worker movement. Across different international contexts, migrants have played a key role in leading strikes and other forms of collective action. This article traces the struggles of migrant platform workers in Berlin and London to explore how working conditions, work experiences, and strategies for collective action are shaped at the intersection of multiple precarities along lines of employment and migration status. Combining data collected through research by the Fairwork project with participant observation and ethnography, the article argues that migrant workers are more than an exploitable resource: they are harbingers of change