Multi-level Analytic Network Process Model to Mitigate Supply Chain Disruptions in Disaster Recovery Planning

Over the past few decades, environmental changes have led to more frequent occurrences and greater intensities of natural disasters worldwide. In terms of globally connected supply chains, this has resulted in an enormous economical loss for corporations. Therefore, Business Continuity and Disaster Recovery (BC/DR) planning and management has become essential for businesses in order to protect their critical business flow. Yet there is a lack of systematic and transparent methodologies for companies to handle this problem. Hence, this thesis introduces a novel approach to combine consecutive steps of the Disaster Recovery Planning (DRP) process within one application. The multi-criteria decision-making (MCDM) tool called the Analytic Network Process (ANP) is employed to identify critical products of a business and match them with optimal disruption mitigation strategies based on an evaluation of benefits, opportunities, costs, and risks (BOCR). To validate the method developed in this thesis, a case study using historical data of a U.S. company (Company XYZ) is introduced. The results of the ANP mathematical modeling demonstrate that the developed methodology provides a valuable approach to analyze and confirm BC/DR planning decisions. Moreover, an expert of Company XYZ confirmed that the suggested solution established through this case study is in agreement with the preferable choice based on his expertise and professional decision-making. Further research could extend the proposed methodology to other fields of BC/DR planning, such as IT Disaster Recovery Planning or Human Disaster Relief

Strategic supplier performance evaluation::a case-based action research of a UK manufacturing organisation

The main aim of this research is to demonstrate strategic supplier performance evaluation of a UK-based manufacturing organisation using an integrated analytical framework. Developing long term relationship with strategic suppliers is common in today׳s industry. However, monitoring suppliers׳ performance all through the contractual period is important in order to ensure overall supply chain performance. Therefore, client organisations need to measure suppliers׳ performance dynamically and inform them on improvement measures. Although there are many studies introducing innovative supplier performance evaluation frameworks and empirical researches on identifying criteria for supplier evaluation, little has been reported on detailed application of strategic supplier performance evaluation and its implication on overall performance of organisation. Additionally, majority of the prior studies emphasise on lagging factors (quality, delivery schedule and value/cost) for supplier selection and evaluation. This research proposes both leading (organisational practices, risk management, environmental and social practices) and lagging factors for supplier evaluation and demonstrates a systematic method for identifying those factors with the involvement of relevant stakeholders and process mapping. The contribution of this article is a real-life case-based action research utilising an integrated analytical model that combines quality function deployment and the analytic hierarchy process method for suppliers׳ performance evaluation. The effectiveness of the method has been demonstrated through number of validations (e.g. focus group, business results, and statistical analysis). Additionally, the study reveals that enhanced supplier performance results positive impact on operational and business performance of client organisation

Partner selection in agile supply chains: A fuzzy intelligent approach

Partner selection is a fundamental issue in supply chain management as it contributes significantly to overall supply chain performance. However, such decision-making is problematic due to the need to consider both tangible and intangible factors, which cause vagueness, ambiguity and complexity. This paper proposes a new fuzzy intelligent approach for partner selection in agile supply chains by using fuzzy set theory in combination with radial basis function artificial neural network. Using these two approaches in combination enables the model to classify potential partners in the qualification phase of partner selection efficiently and effectively using very large amounts of both qualitative and quantitative data. The paper includes a worked empirical application of the model with data from 84 representative companies within the Chinese electrical components and equipment industry, to demonstrate its suitability for helping organisational decision-makers in partner selection

A product design framework for one-of-a-kind production using integrated quality function deployment and operational research techniques

The process of product design as an early stage of new product development provides systematic approaches that can lead to the success of a company’s competitive strategy in the current turbulent market. By launching an efficient product design procedure can result in the reduction of engineering modifications, cost and production time. One-of-a-Kind Product (OKP) is known as a particular manufacturing system of new product design and development with emphasis on the special order concept. Quality Function Deployment (QFD) is a comprehensive design framework with cross-functional team members that leads to the development of new or improved products. QFD starts with the House of Quality (HOQ) as an organizing matrix to identify the customers’ requirements (CRs) and translate them into the technical attributes (TAs) of the product and followed by determining the target values for the sets of technical attributes. An evaluation approach to determine the relative importance of CRs and TAs should be considered. In previous researches, the traditional methods such as simple scoring method and application of operational research techniques such as Analytic Hierarchy Process (AHP) were reported to weigh the requirements and attributes. Despite the obvious inner-relationships among the elements, considering the HOQ as a hierarchical system may be inefficient. In addition, the contradictory effects of a TA on two or more CRs, is the problem that has been neglected. Here, a mathematical model was developed for calculating the TAs target values. A case study (dry gas filter, Namdaran Petro-Gas Industries (NPI™)) is presented to exhibit and verify the procedure of OKP product design. Initially, the framework was developed by integrating QFD-operational research (Analytic Network Process (ANP)) as a systematic method for improvement of dry gas filter design. Interview and study of documents were used to identify the CRs. A robust evaluation on customers’ priority and attributes’ importance with respect to inner-relationships among criteria/sub-criteria was performed. Furthermore, the effects of TAs on CRs with regard to their direction (positive/negative) were considered as the fundamental for developing a Multi-Objective Decision Model (MODM) to be used for determining the TAs target values. For this purpose, the fuzzy conversion scaling technique followed by formulating the partial satisfaction separately was applied. Modified TOPSIS was used to select the basic design among the available designs for further modification. Later, the process continues with the second phase, translating the TAs into the key parts. The available options (retailers) to supply the key parts were identified. As the normal procedure of QFD the relative importance’s of key parts and the options were determined. Finally, a zero-one goal programming was presented to select the optimum options for each key part subject to the budget constraint. Overall, the developed QFD-ANP framework provides a systematic approach that has the potential to be used for designing OKP product

Improvement Opportunities in Commodity Trucks Delivery in Globalized Markets

Market globalization has posed the problem of finding economical routes of product delivery one of which is via a system of intermodal motor traction. Currently, the automotive manufacturing plant KAMAZ supplies its products and accompanying servicing to countries in Europe, Asia, Africa and Latin America, and intends to extend the market. This study deals with peculiarities of the organization of spare parts delivery to the dealer-service network abroad. Risks of water haul are considered; methods for improving of transportation planning by developing a decision support system are proposed

PROCUREMENT OPTIMIZATION BY SELECTING EFFICIENT SUPPLIERS USING DEA-FUCOM-COCOSO APPROACH AND SOLVING ORDER ALLOCATION PROBLEM

Procurement logistics is one of the most important segments of the supply chain and one of the key factors of a company’s competitiveness. For that reason, many companies strive for constant optimization of this segment of the supply chain, both in terms of costs and in terms of time, reliability, etc. The aim of this paper is to develop a new approach based on DEA-FUCOM-CoCoSo methods that aim to select efficient suppliers. The developed model was tested on the data of one trading company. The DEA method was used in order to select only efficient ones from 29 observed in this paper. The FUCOM method was used to determine the weights of the 9 observed criteria used in the CoCoSo method for evaluation of 6 efficient suppliers. The results of the application of this method determined the final rank of suppliers, after which only the first 3 suppliers were considered. At the very end, a model for solving the problem of order allocation is defined in order to determine from which supplier it is necessary to order goods and in what quantity. By applying the defined model, the quantities that need to be ordered from certain suppliers in order to meet the demand on the market are obtained. Based on the results, the developed approach showed the possibility of large application not only on the observed example but also on a larger problem

A regional information-based multi-attribute and multi-objective decision-making approach for sustainable supplier selection and order allocation

Although extant studies proposed various models and frameworks for sustainable supplier selection problems, they paid limited attention to the incorporation of regional economic, social, and environmental factors simultaneously for global supply chain design due to the difficulty in reflecting varies dimensions of the global business environment and their associated risk in a decision model. Existing supplier selection models also tend to focus on the formulation of a simplified supply chain structure rather than considering more realistic supply chain operations under multiple sourcing and product designs. To facilitate the complex decision-making process of global supplier selection problems, this study proposes an integrated approach that consists of two phases to effectively reflect the multi-perspectives of global supply chain design for sustainability. The first phase identifies sustainable supplier regions through multi-attribute utility theory, considering four regional sustainability indices for economic and social factors in global business and logistics, to reflect the decision maker\u27s risk attitudes on global business opportunities. In the second phase, a multi-objective integer linear programming model for multiple sourcing and multiple product designs that minimizes economic and environmental objectives is applied to find optimal suppliers in the regions selected from the first phase and their order quantities. The proposed approach is illustrated through a bicycle supplier selection case study. The results show that the multi-objective sustainable decision under a multiple sourcing strategy for different product designs leads to a supply chain that is significantly different from the single-objective non-sustainable decisions. The case study under different decision scenarios shows that a decision maker should hold a balanced perspective under the multi-objective decision environment for sustainable supply chain design

Gestão de Recursos Finitos em Empresas

The present work has as goal aiding decision makers, researchers, enterprises and practitioners by developing a proper literature review as a base for comparison among multiple-criteria decision making methods in finite resources management according to each of the most important areas of a business environment. Efficient resource management decision making in companies impacts its value creation capability and, therefore, its competitiveness and ultimate success. The methodology for paper research follows the PRISMA flow diagram, for correct paper filtrations according to the set of criteria stablished in alignment with the thesis goal. The papers included in the study are any that employ multiple-criteria decision making methods in their pure forms, in combination with each other forming hybrids, or in combination with other mathematical techniques for solving decision making problems across five major areas of a company’s body. The five major areas are: (1) Supply Chain Management and Logistics; (2) Environmental Management; (3) Business and Marketing Management; (4) Design, Engineering and Manufacturing Systems; and (5) Human Resources Management. The 204 final papers are presented separated by their corresponding application areas, ordered by number of citations, which is used as a measure of their scientific community relevance. They are also classified by, author, nationality, journal, year, type of research and methods used. All collected data is used for quantitative statistical analysis, with which is possible to collect more in-depth information on the literature research. Focused comments on the main methods are also present in this work, with observations made on the many applications and variations each of them had throughout the articles in the research. The AHP and TOPSIS approaches, either with their fuzzy set variations are by far the most popular methods in the referred applications. However, besides them other 51 MCDM or other mathematical techniques are employed in many different combinations and approaches, bringing a very interesting diversity to the study that is very useful for it to be used as a base for comparison among methods. A total number of 111 journals and authors and co-authors of 41 nationalities are involved in the publications between 2012 and 2018, with more than half of papers coming from either India, Turkey or Iran. Many other results are obtained, bringing the readers different perspectives on the subject. This paper contributes to the body of knowledge with a great and insightful overview on MCDM methods application in aiding in challenges part of a business environment, so that companies can better manage their resources and be more prosperous. It is a vast database that allows many comparisons and evaluations, offering more analysis than the standard literature review articles.O presente trabalho tem como objetivo auxiliar os tomadores de decisão, pesquisadores e profissionais, ao desenvolver uma revisão bibliográfica adequada como base para comparação entre os métodos de decisão multicritério na gestão de recursos finitos de acordo com cada uma das áreas mais importantes de um ambiente de negócios. A tomada eficiente de decisões de gestão de recursos nas empresas afeta sua capacidade de criação de valor e, portanto, sua competitividade e sucesso finais. A metodologia da investigação baseou-se na metodologia PRISMA, para a correta filtração das publicações de acordo com o conjunto de critérios estabelecidos, em alinhamento com o objetivo da tese. Os artigos incluídos no estudo são aqueles que apresentam métodos de decisão com critérios múltiplos em suas formas puras, em combinação uns com os outros ao formar híbridos, ou com outras técnicas matemáticas para resolver problemas em cinco áreas principais das empresas. As cinco áreas são: (1) Gestão da Cadeia de Suprimentos e Logística; (2) Gestão Ambiental; (3) Gestão de Negócios e Marketing; (4) Sistemas de Projeto, Engenharia e Manufatura; e (5) Gestão de Recursos Humanos. Os 204 artigos finais são apresentados de acordo com as áreas de aplicação correspondentes, ordenadas por número de citações, que são usadas como uma medida de sua relevância na comunidade científica. Eles são, ainda, classificados por autor, nacionalidade, revista, ano, tipo de pesquisa e métodos utilizados. Todos os dados coletados são utilizados para análise estatística quantitativa, com a qual é possível recolher informações mais aprofundadas sobre a pesquisa bibliográfica. São realizados comentários sobre os principais métodos e as maneiras que foram apresentados ao longo do estudo de todos os artigos durante a pesquisa. As abordagens AHP e TOPSIS, com suas variações em conjuntos difusos ou fuzzy, são de longe os métodos mais populares nas aplicações referidas. No entanto, além destes, outros 51 MCDM e outras técnicas são utilizadas em muitas combinações e abordagens, trazendo uma diversidade muito interessante para o estudo, servindo de base para comparação dos métodos. Um total de 111 revistas e autores e coautores de 41 nacionalidades estão envolvidos nas publicações entre 2012 e 2018, com mais de metade dos artigos provenientes da Índia, Turquia ou Irão. Estes e outros resultados levam aos leitores diferentes perspectivas sobre o assunto. Este documento contribui para o estado da arte, com um conhecimento geral excelente e perspicaz sobre a aplicação de métodos MCDM para ajudar nos desafios de um ambiente de negócios, para que as empresas possam melhor gerenciar seus recursos e serem mais prósperas. É um vasto banco de dados que permite muitas comparações e avaliações, oferecendo mais análises do que os artigos de revisão de literatura padrão

A methodology to select suppliers to increase sustainability within supply chains

[EN] Sustainability practice within supply chains remains in an early development phase. Enterprises still need tools that support the integration of sustainability strategy into their activity, and to align their sustainability strategy with the supplier selection process. This paper proposes a methodology using a multi-criteria technique to support supplier selection decisions by taking two groups of inputs that integrate sustainability performance: supply chain performance and supplier assessment criteria. With the proposed methodology, organisations will have a tool to select suppliers based on their development towards sustainability and on their alignment with the supply chain strategy towards sustainability. The methodology is applied to an agri-food supply chain to assess sustainability in the supplier selection process.The authors of this publication acknowledge the contribution of Project GV/2017/065 'Development of a decision support tool for the management and improvement of sustainability in supply chains', funded by the Regional Valencian Government. Also, the authors acknowledge Project 691249, RUC-APS: Enhancing and implementing knowledge-based ICT solutions within high risk and uncertain conditions for agriculture production systems (www.ruc-aps.eu), funded by the European Union according to funding scheme H2020-MSCA-RISE-2015.Verdecho Sáez, MJ.; Alarcón Valero, F.; Pérez Perales, D.; Alfaro Saiz, JJ.; Rodríguez Rodríguez, R. (2021). A methodology to select suppliers to increase sustainability within supply chains. 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ICT modelling solutions for 3PLs' decision making process in global transport and logistics environments

There are many obstacles, challenges and associated matters related to the logistics, supply chain management and transportation system. These includes, among others, safety, cost and quality the necessitate real solutions and enhancement.In the process of evaluating the efficiency and the quality of the solutions, the notions and inputs from the expert is significant most important when there is limited means and restrictions.Despite the growth of the third party logistics service providers (3PLs) unsuccessful logistics decision making is still a growing concern in the transport and logistics sector. However, the introduction of ICT modelling solutions for enhancing the process of decision making by the 3PLs in the business of logistics outsourcing has been seen as a step in a good direction.The advancement and management of logistics and transportation system is germane in the economic and social growth of a country, hence, the need for decision-making procedure that must be founded on realistic method. Based on this background, this study adopt the ICT model solutions to propose a series of variable factors that influence the logistics decision making process in the context of Malaysia.It also looks at the benefits of each factor that is considered good in the process of decision making of 3PLs. The aim of the study is to offer assistance to 3PLs practitioners operating under the factors involved in the logistics outsourcing decisions