On the User Perception of Configurable Reference Process Models - Initial Insights

Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A configurable reference modelling language based on the widely used EPC notation, which can be used to specify Configurable EPCs (C-EPCs), has been developed to support the task of Enterprise Systems configuration. This paper presents a laboratory experiment on C-EPCs and discusses empirical data on the comparison of C-EPCs to regular EPCs. Using the Method Adoption Model we report on modeller’s perceptions as to the usefulness and ease of use of C-EPCs, concluding that C-EPCs provide sufficient yet improvable conceptual support towards reference model configuration

A comparative analysis of business process modelling techniques

Business process modelling is an increasingly popular research area for both organisations and academia due to its usefulness in facilitating human understanding and communication. Several modelling techniques have been proposed and used to capture the characteristics of business processes. However, available techniques view business processes from different perspectives and have different features and capabilities. Furthermore, to date limited guidelines exist for selecting appropriate modelling techniques based on the characteristics of the problem and its requirements. This paper presents a comparative analysis of some popular business process modelling techniques. The comparative framework is based on five criteria: flexibility, ease of use, understandability, simulation support and scope. The study highlights some of the major paradigmatic differences between the techniques. The proposed framework can serve as the basis for evaluating further modelling techniques and generating selection procedures

Collaborative Business Process Management - A Literature-based Analysis of Methods for Supporting Model Understandability

Due to the growing amount of cooperative business scenarios, collaborative Business Process Management (cBPM) has emerged. The increased number of stakeholders with minor expertise in process modeling leads to a high relevance of model understandability in cBPM contexts. Despite extensive works in the research fields of cBPM and model understandability in BPM, there is no analysis and comprehensive overview of methods supporting process model understandability in cBPM scenarios. To address this research gap, this paper presents the results of a literature review. The paper identifies concepts for supporting model understandability in BPM, provides an overview of methods implementing these concepts, and discusses the methods’ applicability in cBPM. The four concepts process model transformation, process model visualization, process model description, and modeling support are introduced. Subsequently, 69 methods are classified and discussed in the context of cBPM. Results contribute to revealing existing academic voids and can guide practitioners in cBPM scenarios

ON THE THEORETICAL FOUNDATIONS OF RESEARCH INTO THE UNDERSTANDABILITY OF BUSINESS PROCESS MODELS

Against the background of the growing significance of Business Process Management (BPM) for Information Systems (IS) research and practice, especially the field of Business Process Modeling gains more and more importance. Business process models support communication about as well as the coordination of processes and have become a widely adopted tool in practice. As the understandability of business process models plays a crucial role in communication processes, more and more studies on process model understandability have been conducted in IS research. This article aims at investigating underlying theories of research into business process model understandability by means of an in-depth analysis of 126 systematically retrieved research articles on the topic. It shows in how far process model understandability research is multi-theoretically founded. Identified theories differ regarding addressed subject matters, their coverage, their focus as well as the underlying notion of model understanding, which is exemplarily demonstrated and discussed in this article. Moreover, implications of the findings are discussed and an outlook on future business process model understandability research and on the integration potential of theories in this field is given

Enhancing declarative process models with DMN decision logic

Modeling dynamic, human-centric, non-standardized and knowledge-intensive business processes with imperative process modeling approaches is very challenging. Declarative process modeling approaches are more appropriate for these processes, as they offer the run-time flexibility typically required in these cases. However, by means of a realistic healthcare process that falls in the aforementioned category, we demonstrate in this paper that current declarative approaches do not incorporate all the details needed. More specifically, they lack a way to model decision logic, which is important when attempting to fully capture these processes. We propose a new declarative language, Declare-R-DMN, which combines the declarative process modeling language Declare-R with the newly adopted OMG standard Decision Model and Notation. Aside from supporting the functionality of both languages, Declare-R-DMN also creates bridges between them. We will show that using this language results in process models that encapsulate much more knowledge, while still offering the same flexibility

Assessing the effectiveness of goal-oriented modeling languages: A family of experiments

[EN] Context Several goal-oriented languages focus on modeling stakeholders' objectives, interests or wishes. However, these languages can be used for various purposes (e.g., exploring system solutions or evaluating alternatives), and there are few guidelines on how to use these models downstream to the software requirements and design artifacts. Moreover, little attention has been paid to the empirical evaluation of this kind of languages. In a previous work, we proposed value@GRL as a specialization of the Goal Requirements Language (GRL) to specify stakeholders' goals when dealing with early requirements in the context of incremental software development. Objective: This paper compares the value@GRL language with the i* language, with respect to the quality of goal models, the participants' modeling time and productivity when creating the models, and their perceptions regarding ease of use and usefulness. Method: A family of experiments was carried out with 184 students and practitioners in which the participants were asked to specify a goal model using each of the languages. The participants also filled in a questionnaire that allowed us to assess their perceptions. Results: The results of the individual experiments and the meta-analysis indicate that the quality of goal models obtained with value@GRL is higher than that of i*, but that the participants required less time to create the goal models when using i*. The results also show that the participants perceived value@GRL to be easier to use and more useful than i* in at least two experiments of the family. Conclusions: value@GRL makes it possible to obtain goal models with good quality when compared to i*, which is one of the most frequently used goal-oriented modeling languages. It can, therefore, be considered as a promising emerging approach in this area. Several insights emerged from the study and opportunities for improving both languages are outlined.This work was supported by the Spanish Ministry of Science, Innovation and Universities (Adapt@Cloud project, grant number TIN2017-84550-R) and the Programa de Ayudas de Investigación y Desarrollo (PAID-01-17) from the Universitat Politècnica de València.Abrahao Gonzales, SM.; Insfran, E.; González-Ladrón-De-Guevara, F.; Fernández-Diego, M.; Cano-Genoves, C.; Pereira De Oliveira, R. (2019). Assessing the effectiveness of goal-oriented modeling languages: A family of experiments. Information and Software Technology. 116:1-24. https://doi.org/10.1016/j.infsof.2019.08.003S12411

Understanding understandability of conceptual models - what are we actually talking about? - Supplement

Investigating and improving the quality of conceptual models has gained tremendous importance in recent years. In general, model understandability is regarded one of the most important model quality goals and criteria. A considerable amount of empirical studies, especially experiments, have been conducted in order to investigate factors in-fluencing the understandability of conceptual models. However, a thorough review and reconstruction of 42 experiments on conceptual model understandability shows that there is a variety of different understandings and conceptualizations of the term model understandability. As a consequence, this term remains ambiguous, research results on model understandability are hardly comparable and partly imprecise, which shows the necessity of clarification what the conceptual modeling community is actually talking about when the term model understandability is used. This contribution represents a supplement to the article „ Understanding understandability of conceptual models – What are we actually talking about?” published in the Proceedings of the 31st International Conference on Conceptual Modeling (ER 2012) which aimed at overcoming the above mentioned shortcoming by investigating and further clarifying the concept of model understandability. This supplement contains a complete overview of Table 1 (p. 69 in the original contribution) which could only be partly presented in the conference proceedings due to space limitations. Furthermore, an erratum concerning the overview in Table 2 (p. 71 in the original contribution) is presented