3,380 research outputs found

    What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

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    Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

    Cloud-based Recommendation Systems: Applications and Solutions

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    Recommender systems have become extremely common in recent years, and are applied in a variety of applications. They help businesses increase their sales and customer satisfaction. More and more computing applications including recommender systems, are being deployed as cloud computing services. This papers presents some of the most common recommendation applications and solutions which follow SaaS, PaaS or other cloud computing service models. They are provided both from academia and business domain and use recent data mining, machine learning and artificial intelligence techniques. The tendency of these kind of applications is towards SaaS service model which seems the most appropriate especially for businesses

    A personalized and context-aware news offer for mobile devices

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    For classical domains, such as movies, recommender systems have proven their usefulness. But recommending news is more challenging due to the short life span of news content and the demand for up-to-date recommendations. This paper presents a news recommendation service with a content-based algorithm that uses features of a search engine for content processing and indexing, and a collaborative filtering algorithm for serendipity. The extension towards a context-aware algorithm is made to assess the information value of context in a mobile environment through a user study. Analyzing interaction behavior and feedback of users on three recommendation approaches shows that interaction with the content is crucial input for user modeling. Context-aware recommendations using time and device type as context data outperform traditional recommendations with an accuracy gain dependent on the contextual situation. These findings demonstrate that the user experience of news services can be improved by a personalized context-aware news offer

    Making Filter Bubbles Understandable

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    Recommender systems tend to create filter bubbles and, as a consequence, lower diversity exposure, often with the user not being aware of it. The biased preselection of content by recommender systems has called for approaches to deal with exposure diversity, such as giving users control over their filter bubble. We analyze how to make filter bubbles understandable and controllable by using interactive word clouds, following the idea of building trust in the system. On the basis of several prototypes, we performed explorative research on how to design word clouds for the controllability of filter bubbles. Our findings can inform designers of interactive filter bubbles in personalized offers of broadcasters, publishers, and media houses

    Marketing Intelligence and Big Data: Digital Marketing Techniques on their Way to Becoming Social Engineering Techniques in Marketing

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    This contribution reviews the vast scope of digital application areas, which shape the digital marketing landscape and coin the present term “marketing intelligence” from a marketing technique point of view. Additionally, marketing intelligence as social engineering techniques are described. The review ranges from digital IT- and big data marketing until marketing 5.0 as digitalized trust marketing. The multiplicity of applications and interdependencies of the digital and social techniques reviewed should show that big data and marketing intelligence have already become a marketing reality. It becomes clear that marketing is witnessing a methodological, technical and cultural paradigm shift that augments and amplifies traditional outbound marketing with inbound marketing

    A survey of recommender systems for energy efficiency in buildings: Principles, challenges and prospects

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    Recommender systems have significantly developed in recent years in parallel with the witnessed advancements in both internet of things (IoT) and artificial intelligence (AI) technologies. Accordingly, as a consequence of IoT and AI, multiple forms of data are incorporated in these systems, e.g. social, implicit, local and personal information, which can help in improving recommender systems' performance and widen their applicability to traverse different disciplines. On the other side, energy efficiency in the building sector is becoming a hot research topic, in which recommender systems play a major role by promoting energy saving behavior and reducing carbon emissions. However, the deployment of the recommendation frameworks in buildings still needs more investigations to identify the current challenges and issues, where their solutions are the keys to enable the pervasiveness of research findings, and therefore, ensure a large-scale adoption of this technology. Accordingly, this paper presents, to the best of the authors' knowledge, the first timely and comprehensive reference for energy-efficiency recommendation systems through (i) surveying existing recommender systems for energy saving in buildings; (ii) discussing their evolution; (iii) providing an original taxonomy of these systems based on specified criteria, including the nature of the recommender engine, its objective, computing platforms, evaluation metrics and incentive measures; and (iv) conducting an in-depth, critical analysis to identify their limitations and unsolved issues. The derived challenges and areas of future implementation could effectively guide the energy research community to improve the energy-efficiency in buildings and reduce the cost of developed recommender systems-based solutions.Comment: 35 pages, 11 figures, 1 tabl

    Examining the Effects of Personalized Explanations in a Multi-list Food Recommender System

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    In the past decade, food recipe websites have become a popular approach to find a recipe. Due to the vast amount of options, food recommender systems have been devel- oped and used to suggest appetizing recipes. However, recommending appealing meals does not necessarily imply that they are healthy. Recent studies on recommender sys- tems have demonstrated a growing interest in altering the interface, where the usage of multi-list interfaces with explanations has been explored earlier in an unsuccessful at- tempt to encourage healthier food choices. Building upon other research that highlights the ability of personalized explanations to provide a better understanding of presented recommendations, this thesis explores whether a multi-list interface with personalized explanations, which takes into account user preferences, health, and nutritional aspects, can affect users’ evaluation and perception of a food recommender system, as well as steer them towards healthier choices. A food recommender system was develop, with which single- and multi-lists, as well as non-personalized and personalized explana- tions, were compared in an online experiment (N = 163) in which participants were requested to choose recipes they liked and to answer questionnaires. The analysis re- vealed that personalized explanations in a multi-list interface were not able to increase choice satisfaction, choice difficulty, understanding or support healthier choices. Sur- prisingly, users selected healthier recipes if non-personalized rather than personalized explanations were presented alongside them. In addition, users perceived multi-lists to be more diverse and found single-list to be more satisfying.Masteroppgave i informasjonsvitenskapINFO390MASV-INF

    A Recommender System for Healthy Food Choices: Building a Hybrid Model for Recipe Recommendations using Big Data Sets

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    Advances in Big Data analytics and machine learning have offered intangible benefits across many areas of one’s health. One such area is a move towards healthier lifestyle choices such as one’s diet. Recommender systems apply techniques that can filter information and narrow that information down based on user preferences or user needs and help users choose what information is relevant. Commonly adopted across e-commerce sites, social networking and entertainment industries, recommender systems can also support nutrition-based health management, offering individuals more food options, not only based on one’s preferred tastes but also on one’s dietary needs and restrictions. This research presents the design, implementation and evaluation of three recommender systems using content-based, collaborative filtering and hybrid recommendation models within the nutrition domain
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