A document based traceability model for test management

Software testing has became more complicated in the emergence of distributed network, real-time environment, third party software enablers and the need to test system at multiple integration levels. These scenarios have created more concern over the quality of software testing. The quality of software has been deteriorating due to inefficient and ineffective testing activities. One of the main flaws is due to ineffective use of test management to manage software documentations. In documentations, it is difficult to detect and trace bugs in some related documents of which traceability is the major concern. Currently, various studies have been conducted on test management, however very few have focused on document traceability in particular to support the error propagation with respect to documentation. The objective of this thesis is to develop a new traceability model that integrates software engineering documents to support test management. The artefacts refer to requirements, design, source code, test description and test result. The proposed model managed to tackle software traceability in both forward and backward propagations by implementing multi-bidirectional pointer. This platform enabled the test manager to navigate and capture a set of related artefacts to support test management process. A new prototype was developed to facilitate observation of software traceability on all related artefacts across the entire documentation lifecycle. The proposed model was then applied to a case study of a finished software development project with a complete set of software documents called the On-Board Automobile (OBA). The proposed model was evaluated qualitatively and quantitatively using the feature analysis, precision and recall, and expert validation. The evaluation results proved that the proposed model and its prototype were justified and significant to support test management

Using a Socio-Technical Model of a Global Software Development Project for Facilitating Risk Management and Improving the Project Structure

Any global software development project needs to deal with distances – geographical, cultural, time zone, etc. – between the groups of developers engaged in the project. To successfully manage the risks caused by such distances, there is a need to explicate and present the distances in a form suitable for manual or semi-automatic analysis, the goal of which is to detect potential risks and find ways of mitigating them. The article presents a technique of modeling a global software development project suitable for such analysis. The project is modeled as a complex socio-technical system that consists of functional components connected to each other through output-input relationships. The components do not coincide with the organizational units of the project, and their teams can be distributed through the geographical and organizational landscape of the project. The modeling technique helps to explicate and represent various kinds of distances between the functional components to determine which of them constitute risk factors. The technique was developed during two case studies, of which the second is used for presenting and demonstrating the new modeling technique in the article

Modelling competencies for computing education beyond 2020: a research based approach to defining competencies in the computing disciplines.

How might the content and outcomes of tertiary education programmes be described and analysed in order to understand how they are structured and function? To address this question we develop a framework for modelling graduate competencies linked to tertiary degree programmes in the computing disciplines. While the focus of our work is computing the framework is applicable to education more broadly. The work presented here draws upon the pioneering curricular document for information technology (IT2017), curricular competency frameworks, other related documents such as the software engineering competency model (SWECOM), the Skills Framework for the Information Age (SFIA), current research in competency models, and elicitation workshop results from recent computing conferences. The aim is to inform the ongoing Computing Curricula (CC2020) project, an endeavour supported by the Association for Computing Machinery (ACM) and the IEEE Computer Society. We develop the Competency Learning Framework (CoLeaF), providing an internationally relevant tool for describing competencies. We argue that this competency based approach is well suited for constructing learning environments and assists degree programme architects in dealing with the challenge of developing, describing and including competencies relevant to computer and IT professionals. In this paper we demonstrate how the CoLeaF competency framework can be applied in practice, and though a series of case studies demonstrate its effectiveness and analytical power as a tool for describing and comparing degree programmes in the international higher education landscape

Computational Intelligence and Human- Computer Interaction: Modern Methods and Applications

The present book contains all of the articles that were accepted and published in the Special Issue of MDPI’s journal Mathematics titled "Computational Intelligence and Human–Computer Interaction: Modern Methods and Applications". This Special Issue covered a wide range of topics connected to the theory and application of different computational intelligence techniques to the domain of human–computer interaction, such as automatic speech recognition, speech processing and analysis, virtual reality, emotion-aware applications, digital storytelling, natural language processing, smart cars and devices, and online learning. We hope that this book will be interesting and useful for those working in various areas of artificial intelligence, human–computer interaction, and software engineering as well as for those who are interested in how these domains are connected in real-life situations

PBL Student Projects and Sustainable Development Goals: A Case Study

Working with the Sustainable Development Goals can be a highly motivating factor in Problem Based Learning, especially if the solutions produced can be used afterwards and have an actual impact on people and communities. This paper describes how three engineering students from Aalborg University, Denmark, collaborated with the South African Organisation Green Shoots on bringing IT-supported Math education out to some of the most disadvantaged learners from townships and rural areas of the Western Cape. The project provided the Danish students with a unique learning experience and have a lasting impact on the communities involved. While the content of the project focused on bringing IT-supported Math education to learners in previously disadvantaged areas around the Western Cape, the project also provided valuable insight into how such students’ projects, where the outcomes benefit people and communities suffering from socio-economic challenges e.g. poverty, can be carried out. In addition to demonstrate that such projects are actually possible, we studied three critical aspects: How to ensure a good fit between learning objectives and project outcome, how to ensure that the project creates value for the partner organisation and communities, and how to ensure that the projects can be conducted without overloading the university supervisors. We believe that student projects focusing on SDGs have a big potential in terms of providing highly motivating student projects yet at the same time contribute to a better world through solutions that are being used even afterwards. However, our study was just a single case with one group of three students. We hope it will serve as inspiration for larger studies, where more quantitative data could be gathered in terms of how to establish a good framework around such projects, and in order to demonstrate the value for students and societies

International Student Projects and Sustainable Development Goals: A Perfect Match

Engineering Education is currently going through a transformation, driven by the need for educating better engineers and more engineers, and largely build on elements such as problem orientation, interdisciplinarity, internationalization, digitalization and sustainability. In 2020, the Erasmus+ Strategic Partnership EPIC (Improving Employability Through Internationalization and Collaboration) has combined all these elements, and demonstrated how international and interdisciplinary student projects, focusing on solving real-world problems related to sustainability, can be carried out in a setting where students mainly work together online. A total of 56 students from 7 EU and 2 international universities, with backgrounds ranging from Electrical Engineering and Mechanical Engineering to Textile Technologies and Business Informatics were working on 9 different projects throughout the spring of 2020. The paper presents the experiences from the setup and discusses some general recommendations for setting up this type of projects. The paper goes through the stages of defining and carrying out the projects: Defining the overall framework, identifying problems/project proposals in collaboration with relevant stakeholders, identifying the students and assigning students to projects, preparing students and supervisors, organising the physical kick-off seminar, and supporting the online collaboration. We also discuss evaluation and hand-over of the solutions, to ensure the projects have a lasting impact. We conclude that the sustainable development goals provide a highly motivating framework for interdisciplinary, international student projects based on problem-based learning. We also note that a careful design and execution of the all the preparatory stages are crucial in order for the projects to succeed, and discuss specific recommendations for these.</p

La gestion de la connaissance des équipes de développement logiciel

RÉSUMÉ Contexte : Le développement logiciel est un travail d’équipe manipulant un produit essentiellement invisible. En conséquent, le développement logiciel nécessite des échanges de connaissances importants entre développeurs afin que l’équipe effectue une résolution de problème adéquate. Cette résolution de problème résulte en une prise de décision qui aura un impact direct sur la qualité du produit logiciel final. Objectif : Ce travail doctoral a pour objectif de mieux comprendre ces interactions entre développeurs et comment ces interactions peuvent être liées à des problèmes de qualité logicielle. Cette meilleure compréhension du phénomène permet d’améliorer les approches actuelles de développement logiciel afin d’assurer une meilleure qualité du produit final. Méthodologie : Premièrement, des revues de littérature ont été effectuées afin de mieux comprendre l’état actuel de la recherche en gestion de connaissance dans le génie logiciel. Deuxièmement, des analyses de code source et des discussions avec les développeurs ont été faites afin de mieux cerner les causes de problèmes classiques de qualité logicielle. Finalement, des observations faites dans l’industrie ont permis de comprendre la prise de décision collective, et comment cette prise de décision impacte la qualité logicielle. Résultats : Les observations effectuées ont démontré que la qualité logicielle n’est pas qu’un problème d’éducation ; l’essentiel des problèmes de qualité ont été introduits par les développeurs en toute connaissance de cause afin de répondre à d’autres impératifs plus urgents au moment de la prise de décision. Améliorer la qualité des logiciels demande de revoir la manière dont les projets de développement logiciel sont gérés afin d’assurer que les décisions prises sur le terrain n’auront pas de conséquences négatives trop coûteuses à long terme. Conclusions : Il est recommandé que les organisations se dote d’un nouveau palier décisionnel faisant la jointure entre besoins techniques (i.e. qualité logicielle) et administratifs (i.e. ressources disponibles). Ce nouveau palier décisionnel se situerait au niveau de la base de code (« codebase »), soit entre le palier organisationnel et le palier de gestion de projet. Une base de code étant modifiée de manière concurrente par plusieurs projets en parallèle, il devient nécessaire d’avoir un meilleur contrôle sur les modifications effectuées sur celle-ci. Ce nouveau palier serait le gardien des connaissances en lien avec la base de code, selon le principe « you build it, you run it » favorisé dans certaines organisations. Ce nouveau palier serait responsable d’assurer que la base de code reste d’une qualité suffisamment bonne pour supporter les activités de l’organisation dans l’avenir.----------ABSTRACT Context: Software development is a process requiring teamwork on an essentially invisible product. Therefore, software development requires important knowledge exchanges between developers in order to ensure a proper problem resolution. This problem resolution affects the decision making process, which will have a direct impact on the software quality of the final product. Objective: This thesis work aims to better understand these interactions between developers and how they can be linked to software quality problems. With a better understanding of the relation, it will be possible to improve the current software development management practices in order to ensure a better quality of the final software product. Method: First, literature reviews were made with the objective to understand the current state of the research in knowledge management in software engineering. Second, source code analyzes and discussions with the developers were executed in order to better understand the causes of typical software quality issues. Finally, observations were made in an industrial context in order to observe collective decision making in the field, and to understand how these decisions impacts software quality. Results: The bservations made demonstrated that software quality is not only an educational problem; most of the quality problems found were introduced voluntarily by the developers in order to answer a more urgent requirement at the time. Improving software quality therefore requires a review of how software development projects are managed in order to ensure that the decision made in the field do not have overly costly consequences in the long term. Conclusions: It is recommended that organization assign a new decision level linking the technical requirements (i.e. software quality) with administrative requirements (i.e. available resources). This new decision level would be situated at the codebase level, between the organizational strategy level and the project management level. A codebase being modified concurrently by multiple projects, it is therefore necessary to have a better control of the modifications made on it. The people at this new decision level would be the knowledge repository related to the codebase, under the “you build it, you run it” principle popular in some organizations. This new decision level would be responsible of ensuring that the codebase remains of a sufficient quality in order to support the future activities of the organization

An evaluation of the challenges of Multilingualism in Data Warehouse development

In this paper we discuss Business Intelligence and define what is meant by support for Multilingualism in a Business Intelligence reporting context. We identify support for Multilingualism as a challenging issue which has implications for data warehouse design and reporting performance. Data warehouses are a core component of most Business Intelligence systems and the star schema is the approach most widely used to develop data warehouses and dimensional Data Marts. We discuss the way in which Multilingualism can be supported in the Star Schema and identify that current approaches have serious limitations which include data redundancy and data manipulation, performance and maintenance issues. We propose a new approach to enable the optimal application of multilingualism in Business Intelligence. The proposed approach was found to produce satisfactory results when used in a proof-of-concept environment. Future work will include testing the approach in an enterprise environmen

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia