E-Business maturity and information technology

Maturity models describe the maturing of the use of information systems in organizations. They are a useful framework to describe an organization’s current position as well as a range of possible position in the future in terms of their e-business maturity. The relationship between Information Technology (IT) and e-business maturity is examined. We used a model of e-business maturity, Stages Of Growth for e-business (SOGe) model, to put an organization in a maturity stage. In our survey we presented a set of technologies and we asked to enterprises which of them are implemented, in development, planned or inexistent. We concluded that there is a strongly correlation between IT implementation and the e-business maturity

E-Business maturity and information technology in Portuguese SMEs

The latest technological advances made over recent times led to a profound market change, characterized by increased competition. In order to be competitive, organizations have been forced to adapt themselves to this new reality, seeking innovative solutions permitting them to achieve lower costs, greater productivity and differentiation from competition. This work focuses the e-business maturity stages of Portuguese small and medium enterprises (SMEs). Our goal is to identify in which e-business maturity stage they are and explore the relationship between their e-business maturity and the technology they use. forced to adapt themselves to this new reality, seeking innovative solutions permitting them to achieve lower costs, greater productivity and differentiation from competition. This work focuses the e-business maturity stages of Portuguese small and medium enterprises (SMEs). Our goal is to identify in which e-business maturity stage they are and explore the relationship between their e-business maturity and the technology they use

E-business maturity and information technology in Portuguese SMEs

The latest technological advances made over recent times led to a profound market change, characterized by increased competition. In order to be competitive, organizations have been forced to adapt themselves to this new reality, seeking innovative solutions permitting them to achieve lower costs, greater productivity and differentiation from competition. This work focuses the e-business maturity stages of Portuguese small and medium enterprises (SMEs). Our goal is to identify in which e-business maturity stage they are and explore the relationship between their e-business maturity and the technology they use

SME E-BUSINESS DEVELOPMENT: AN INTERACTION BASED APPROACH

E-business stage/maturity models for SMEs have been criticized for their predominantly technocentric and rather mechanistic character, not suited for this kind of firms. Based on a conceptual and qualitative research, the paper proposes an e-business development model to factor in the interaction sparked by the coming together of technology and organization. Given that e-business is distinguished by different levels of supplier/customer information exchanges, the model (tested in three small firms) envisages five digital and non digital interaction levels so that small business owners can better understand and evaluate the interplay of organization and technology in relation to business opportunities

Analisis Pengukuran Tingkat Kematangan Aplikasi E-Commerce Menggunakan COBIT 4.1

One kind of information technology for SMEs to expand business networks and marketing is an e-Commerce. Benefits and actual maturity level of IT management becomes a benchmark towards the development and utilization of e-commerce strategies for SMEs. The purpose of this study was to assess the position of Etsa Luhur SMEs related implementation of e-commerce and targets to be achieved in the future in the use of e-commerce. Results of the assessment of the level of maturity (maturity level) position of IT management today (existing). The next will be determined targets for each IT process maturity was elected to serve as a guide for a group of SMEs etching Sublime in the use of IT. Assessment of the level of maturity using the domain Plan and Organise (PO). Domain PO cover includes strategies to determine the direction of development of ICT best support the achievement of business goals. Results of the assessment related to the maturity level of IT development strategy at the level of 0 (0.499), which is non-existent. It means that Etsa Luhur SMEs does not have a concern for IT management as well. Towards the development of ICT in Etsa Luhur SMEs expected to reach level 3, which is Defined Proce

A framework and tool to manage Cloud Computing service quality

Cloud Computing has generated considerable interest in both companies specialized in Information and Communication Technology and business context in general. The Sourcing Capability Maturity Model for service (e-SCM) is a capability model for offshore outsourcing services between clients and providers that offers appropriate strategies to enhance Cloud Computing implementation. It intends to achieve the required quality of service and develop an effective working relationship between clients and providers. Moreover, quality evaluation framework is a framework to control the quality of any product and/or process. It offers a tool support that can generate software artifacts to manage any type of product and service efficiently and effectively. Thus, the aim of this paper was to make this framework and tool support available to manage Cloud Computing service quality between clients and providers by means of e-SCM.Ministerio de Ciencia e Innovación TIN2013-46928-C3-3-RJunta de Andalucía TIC-578

The Relationship between E-Government and National Competitiveness: The Moderating Influence of Environmental Factors

Using secondary data from 113 countries and the literature on Resource Based View [RBV] and Information Technology [IT] impact as the guiding theoretical lenses, we examine the relationships of e-government development and e-participation with national business competitiveness. E-government development represents the level of functional sophistication of e-government Web sites in a nation whereas e-participation is the level of country’s willingness to engage citizens in e-government processes. In addition, we analyze the moderating role of country environment on the relationships between e-government development and business competitiveness and also between e-participation and business competitiveness. Our results highlight strong association of e-government development as well as e-participation with national business competitiveness. Further, our results also show the moderating role of human capital, public institutions and macro-economic conditions on the relationship between e-government development and business competitiveness of a nation. Human capital and public institutions positively moderate this relationship whereas macro-economic environment marginally moderates the relationship in the negative direction. In contrast to this, the relationship between e-participation and business competitiveness is positively moderated only by national human capital. Further, we also analyze the combined relationship of e-government development and e-participation (e-government maturity) with national business competitiveness and observe that e-government maturity is also significantly related to national business competitiveness. Through this research, we make some important contributions that have implications for research and practice

Maturidade do comércio electrónico/negócio electrónico

E-commerce has proliferated with the growth of Internet. In e-commerce a large variety of large models for selling goods online has emerged. E-business and its sub-category, e-commerce were forecast to facilitate communication between potential market participants and dissolve the geographical boundaries between markets. Maturity models for Information Systems and Information Technology appeared has more than thirty years. More recently, new maturity models have been created, better adapted to new reality of e-commerce/ebusiness. With this paper we intend to describe some models oriented to e-commerce/e-business and compare them, identifying imperfections in the models. The paper concludes, that is important identifying the barriers to the development of e-business, and as they can be contouring

Towards a framework for assessing the maturity of government capabilities for ‘e-government’

The new reality of the 21st Century is characterised by increasing centrality of information and knowledge and pervasive application of new information and communication technologies (ICTs). The unavoidability of the new applications on the one hand, and their considerable complexity and costliness on the other, compel organisations to seek better understanding of these applications to guide their successful development and implementation. The ability to accurately establish and articulate needs and prioritise them on the basis of their potential benefits and challenges, within a framework of institutional capabilities, is an important dimension of this understanding. This is where assessment comes in. This paper proposes a framework for assessing the maturity of government capabilities for “e-government.” It first traces the conceptual development of e-government, noting a successive broadening of the conceptual scope and a shift in focus from technology to government. It reviews pertinent literature on “e-readiness” assessment and “capability maturity” assessments, noting their strengths and limitations in a government institutional environment. It proposes an e-government capability maturity assessment framework based on six capability factors (development and business agenda, ICT application portfolio, ICT infrastructure development, human and intellectual capital, governance and institutional infrastructure, and leadership and management), six levels of maturity (business as usual, online information services, on-line interactivity, on-line transactional services, service integration, and organisational transformation), and a mapping function that traces the logistic trajectory of resulting growth curves

Business analytics in industry 4.0: a systematic review

Recently, the term “Industry 4.0” has emerged to characterize several Information Technology and Communication (ICT) adoptions in production processes (e.g., Internet-of-Things, implementation of digital production support information technologies). Business Analytics is often used within the Industry 4.0, thus incorporating its data intelligence (e.g., statistical analysis, predictive modelling, optimization) expert system component. In this paper, we perform a Systematic Literature Review (SLR) on the usage of Business Analytics within the Industry 4.0 concept, covering a selection of 169 papers obtained from six major scientific publication sources from 2010 to March 2020. The selected papers were first classified in three major types, namely, Practical Application, Reviews and Framework Proposal. Then, we analysed with more detail the practical application studies which were further divided into three main categories of the Gartner analytical maturity model, Descriptive Analytics, Predictive Analytics and Prescriptive Analytics. In particular, we characterized the distinct analytics studies in terms of the industry application and data context used, impact (in terms of their Technology Readiness Level) and selected data modelling method. Our SLR analysis provides a mapping of how data-based Industry 4.0 expert systems are currently used, disclosing also research gaps and future research opportunities.The work of P. Cortez was supported by FCT - Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/2020. We would like to thank to the three anonymous reviewers for their helpful suggestions