DESIGNING PERSUASIVE SYSTEMS FOR USER ENGAGEMENT IN COLLABORATIVE INTERACTION

Social influnce concepts have great potential to positively affect the behaviors and attitudes of individuals. Drawing on socio-psychological theories, this study explores how social influnce design principles alter user engagement in collaborative interaction during public events. Based on a theory-driven research model, a persuasive information system comprising social influnce design principles of cooperation, social learning, and social facilitation was implemented and examined with a sample of 101 participants. The results reveal interactions between the design principles and their capacity to explain the persuasiveness of the system, which further substantially predicts the actual engagement of participants in collaborative interaction and their intention to use such systems in the future. Both cooperation and social learning are significantly correlated to perceived persuasiveness, and the cooperation also noticeably moderates the effect of social facilitation on social learning. These findings are potentially instrumental in achieving a richer understanding of how best to further harness social influnce for enhanced user engagement through novel socio-technical environments and for the future development of persuasive systems

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Funding Information: This study has received funding from the European Union's Horizon 2020 research and innovation program under the Marie Sklodowska-Curie Grant Agreement 798365. Publisher Copyright: © 2019 The Authors. Corporate Social Responsibility and Environmental Management published by ERP Environment and John Wiley & Sons Ltd Copyright: Copyright 2020 Elsevier B.V., All rights reserved.Since its first proposition in 1984, the Kano model has been used extensively in a variety of contexts within industries and academic research demonstrating its wide applicability. The Kano model allows for describing the relationship between an objective aspect and a subjective aspect. Yet is this relevant for environmental quality as well? In this study, we explore the cases where the Kano model is used for assessing environmental quality and its perception by consumers and identify the potential influencing factors for its application with this respect. We find that the Kano model can serve as an effective tool for converging towards environmental quality and sustainability by indicating the direction from a social and behavioral choice perspective. We propose an integration of the Kano model with Bandura's triangle (a concept of the social cognitive theory) to create an instrument for driving change of customer attitude and behavior via changing the perception of environmental quality.Peer reviewe

Is the united intelligence response, the end of speciesism and the emergence of new avatarism?

With the advancements in artificial intelligence (AI) research, the "algorithm aversion" concept has become evident, referring to situations in which an algorithm consistently beats human judgment, despite people's preference for interaction with humans. Moreover, another idea following this one emerged: the concept of "uncanny valley" referring to people feeling comfortable dealing with AI for solving more cognitive-oriented tasks and less prone to condescend to, share feelings with, and feel less proximity to it, for more emotional experiences. Despite this visible aversion but apparent reliability in AI mechanisms, the truth is that AI seems to be inescapable in different fields, inclusively in the interaction with the public. Thus, it is probably time to ask ourselves if living along with these forms of intelligence is not inevitable, with full respect for each other's idiosyncrasies. And, if it is not about time either to start foreseeing the world as a place where a united intelligence response would eventually emerge and give space for a new avatarism era. This manuscript aims to start immersing in this quest.info:eu-repo/semantics/publishedVersio

The Art of Online Persuasion through Design: The Role of Issue Involvement as it Influences Users based on Prior Knowledge

With a goal to investigate the dynamics of online persuasion, this research extends the Elaboration Likelihood Model to determine the relative effects of argument quality as a central route to influence attitude change versus design elements (specifically image appeal, navigation design, and connectedness) as peripheral route cues to attitude change. Results emanating from this research are based on a broad sample of 390 participants who viewed a website about the merits of the Keystone XL oil pipeline. The findings indicate that in addition to argument quality, the design of the website can influence attitude change. Further, there are differences in how those with high or low prior knowledge of a persuasion topic are influenced. Of interest, change in issue involvement is less important for the high knowledge group, but for the low prior knowledge group it mediates the peripheral route impacts on attitude change

Interactive Behavior Change Model (IBCM 8.0): Theory and Ontology

This paper presents the Interactive Behavior Change Model (IBCM 8.0), a system that integrates behavior change principles from neuroscience, psychology, and behavioral science into a behavioral meta-theory. With its broad, application-agnostic nature, the IBCM provides insight into behavior change, how it operates, and offers an alternative explanation for why various behavior change models work or do not work. It has applications as a behavioral system for education, research, analysis, intervention design, and implementation in various technologies, especially self-adaptive systems run by rule-based engines or artificial intelligence (AI). Due to space limits, this paper covers the model structure and theory with a limited high-level overview of its ontology

Enhancing ICT-Based multidisciplinary collaboration in cross-border context: FRUCTFacilitated karelia ENPI project success stories

The paper summarizes success stories of Finnish and Russian research organizations that joined forces towards development of leading-edge ICT competences and their use in multidisciplinary applications. The partner organizations from both countries have developed close collaboration framework, which enabled them to implement three crossborder cooperation projects co-funded by the Karelia ENPI CBC Programme. The paper describes this framework as a complex combination of various activities, including educational events, practical R&D, as well as infrastructure development and dissemination activities. Following the development of regional cooperation ecosystem and enhancement of ICT competences (KA179 project), rest of the activities were focused on practical and multidisciplinary applications. In these projects, novel approaches and latest information and Internet technologies were used to increase regional tourism attractiveness (KA322 project) and to improve quality of life for people with disabilities by addressing issues related to social exclusion, accessibility and mobility (KA432 project). The aim of the paper is to share practical experiences, gained during implementation of these cross-border cooperation projects, and to present developed ICT applications in a multidisciplinary context

The Potential and Challenges of Digital Well-Being Interventions: Positive Technology Research and Design in Light of the Bitter-Sweet Ambivalence of Change

Along with the dissemination of technical assistance in nearly every part of life, there has been growing interest in the potential of technology to support well-being and human flourishing. “Positive technology” thereby takes the responsible role of a “digital coach,” supporting people in achieving personal goals and behavior change. The design of such technology requires knowledge of different disciplines such as psychology, design and human-computer interaction. However, possible synergies are not yet used to full effect, and it needs common frameworks to support a more deliberate design of the “therapeutic interaction” mediated through technology. For positive technology design, positive psychology, and resource oriented approaches appear as particularly promising starting point. Besides a general fit of the basic theoretical conceptions of human change, many elements of established interventions could possibly be transferred to technology design. However, besides the power of focusing on the positive, another psychological aspect to consider are the bitter components inherent to change, such as the confrontation with a negative status quo, threat of self-esteem, and the effort required. The present research discusses the general potential and challenges within positive technology design from an interdisciplinary perspective with theoretical and practical contributions. Based on the bitter-sweet ambivalence of change as present in many psychological approaches of motivation and behavior change, the bitter-sweet continuum serves as a proxy for the mixed emotions and cognitions related to change. An empirical investigation of those factors among 177 users of self-improvement technologies provides initial support for the usefulness of the bitter-sweet perspective in understanding change dynamics. In a next step, the bitter-sweet concept is transformed into different design strategies to support positive change. The present article aims to deepen the discussion about the responsible role of technology as a well-being enhancement tool and to provide a fruitful frame for different disciplines involved in positive technology. Two aspects are highlighted: First, investigating well-being technology as a form of “therapeutic interaction,” focusing on the need for sensible design solutions in the emerging dialogue between technology and user. Second, a stronger consideration of the bitter-sweet ambivalence of change, utilizing (positive) psychology interventions to full effect