16 research outputs found
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The moral relationality of professionalism discourses: the case of corporate social responsibility practitioners in South Korea
Building a coherent discourse on professionalism is a challenge for corporate social responsibility (CSR) practitioners, as there is not yet an established knowledge basis for CSR, and CSR is a contested notion that covers a wide variety of issues and moral foundations. Relying on insights from the literature on micro-CSR, new professionalism, and Boltanski and Thévenot’s (2006 [1991]) economies of worth framework, we examine the discourses of fifty-six CSR practitioners in South Korea on their claimed professionalism. Our analysis delineates four distinct discourses of CSR professionalism—strategic corporate giving, social innovation, risk management and sustainability transition—that are derived from a plurality of more or less compatible moral foundations whose partial overlaps and tensions we document in a systematic manner. Our results portray these practitioners as compromise makers who selectively combine morally distant justifications to build their own specific professionalism discourse, with the aim to advance CSR within and across organizations. By uncovering the moral relationality connecting these discourses, our findings show that moral pluralism is a double-edged sword that can bolster the justification of CSR professionalism but also threaten collective professionalism at the field level. Overall, our study suggests paying more attention to the moral relationality and tensions that underlie professional fields
Controls of knowledge production, sharing and use in bureaucratized Professional Service Firms
One of the main obstacles to the current bureaucratization trend in large professional service firms (PSFs) is the organic nature of professional knowledge production, sharing and use. Centralized knowledge management (KM) systems aimed at codifying ‘best practice’ solutions to recurrent client questions for large-scale reuse are a common strategy increasingly employed to overcome this obstacle. Using a socio-ethnographic case study of a business law firm in Paris, this research examines whether the use of centralized KM systems in bureaucratized PSFs contributes to a shift in power from professionals to managers. More specifically, are administrative controls over knowledge resources increasing, or do professionals retain power (i.e. some level of social and self-control) over knowledge production, sharing and use? The results of this study indicate that, far from losing ground, professionals’ social and self-controls have been reinvented and reformed in a bureaucratized context