Exploring the Grocery Store Satisfaction of England's Older Population: An Evaluation of Antecedents and Consequences Using Structural Equation Modelling

The number of people aged 60 years and above is increasing in the UK. In total, this age group represents 22% of the population with estimates indicating a rise to 29% by 2050 (United Nations, 2009). One market sector that is extremely important to the health and wellbeing of older people is grocery retail (Khan, 1981). However, little previous research has addressed how older people rate the service delivered by their grocery provider, particularly in regard to satisfaction. To reconcile this gap in theoretical understanding, a sequential transformative mixed-method research design was specified using 36 qualitative interviews and quantitative questionnaires with 524 subjects. A model including both drivers and consequences of satisfaction was formulated using past research. As such, an antecedent scale for grocery store image was developed via procedures suggested in the extant literature (e.g. DeVellis, 2003). Pre-existing scales (i.e. commitment and loyalty) representing exemplary reliability and validity were borrowed and specified as consequences. The scales were modified and integrated into a ‘structural equation model’. Older people were found to place a high level of importance in aspects of merchandise, store environment, personnel and services. Price/promotions and clientele were found to be insignificant in driving satisfaction. Differences in factor mean scores and structural parameters were then analysed using ‘finite mixture structural equation modelling’ to identify segments of similar respondents (Jedidi et al, 1997). Using posterior probabilities, the emerging segments were subjected to profiling using personal and behavioural variables (Hahn et al, 2002). Market Segmentation showed three groups of similar respondents in the sample population, differing in factor mean scores and psychological operationalisation of satisfaction. Nonetheless, only several differences in personal and behavioural characteristics were found between the segments. Whilst, the results show that segmenting this group is necessary when measuring satisfaction, basing this purely on a priori descriptive variables might be erroneous given the inherent levels of unobserved heterogeneity. The model developed and tested in this study is considered the most up-to-date available in the literature

Private Accounts and Social Security: The Issue of Risk

Robert J. Angell, DBA, is a professor of finance. Department of Business Administration, North Carolina Agricultural and Technical State University, Greensboro, North Carolina 27411

III. Comparison of the findings of the two studies

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/67190/2/10.1177_002200276400800407.pd

Stock Returns Versus Bond Returns: Actual Historical Data 1926-2008

Robert J. Angell, D.B.A., is professor of finance, Department of Economics & Finance, North Carolina Agricultural and Technology State University, Greensboro, NC 27411. Charles W. Cole, Ph.D., is assistant professor of finance, Department of Economics & Finance, North Carolina Agricultural and Technology State University, Greensboro, N

Efficient Markets and Underwriting Performance in Small Stock Offerings

Robert J Angell is an Assitant Professor and Jerry G. Hunt is an Associate Professor in the Department of Accounting and Finance, School ot Business, East Carolina University, Greenville, North Carolina

The Proliferation of Special Accounting Items: A Threat to Corporate Credibility

Betty L. Brewer, DBA, CFP, is associate professor of finance, Department of Business and Economics, North Carolina A&T State University, Greensboro, NC 27411. Robert J. Angell, DBA, is professor of finance, Department of Business Administration, School of Business and Economics, North Carolina A&T State University, Greensboro, NC 27411. R. David Mautz, Jr., Ph.D., CPA, is associate professor of accounting, Department of Accounting, School of Business and Economics, North Carolina A&T State University, Greensboro, NC 27411

Spatiotemporal Analysis of the January Northern Hemisphere Circumpolar Vortex Over the Contiguous United States

January 2014 will be remembered for the sensationalized media usage of the term polar vortex which coincided with several polar air outbreaks. A United States polar vortex (USPV) perspective is presented to better understand the January spatial and temporal variability of this regional component of the Northern Hemisphere circumpolar vortex. Use of the monthly mean 5460 m isohypse to represent the location of the USPV extent and area revealed that the spatial features of the January 2014 USPV were not extreme relative to certain 1948–2013 Januaries. Furthermore, the Arctic Oscillation (AO), Pacific-North American (PNA) Pattern, and Pacific Decadal Oscillation (PDO) are all linked to southernmost latitude of the USPV trough, but the PDO and PNA are most closely associated with the longitude at which this latitude occurs. The AO is closely related to the area of the United States enclosed within the USPV

The status of clinical trials: Cause for concern

<p>Abstract</p> <p>Background</p> <p>Americans see clinical research as important, with over 15 million American residents participating in NIH-sponsored studies in 2008 and growing yearly.</p> <p>Methods</p> <p>Documents reporting NIH supported Clinical Research projects were reviewed.</p> <p>Results</p> <p>When compared with other studies, the number of interventional Phase III and Phase IV trials have decreased from 20% to 4.4% from 1994-2008.</p> <p>Conclusions</p> <p>This finding most likely has occurred for several reasons. One reason is that the physician lacks an infrastructure for designing and carrying out trials. This lack is because of an absence of a coordinated effort to train clinical trialists. It is clear that the Nation needs a more purposeful approach to developing and maintaining the infrastructure for designing and conducting clinical trials. Building it de novo trial by trial is profoundly inefficient, to say nothing about time consuming and error prone.</p

Older Shopper Types from Store Image Factors

This study aims to characterise the older shopper by exploring unobserved heterogeneity within the segment and developing an older shopper typology from an empirically derived store image scale. Store attribute theory informed a two-stage research design. Firstly, a ‘pool’ of salient store attributes was identified through in-depth interviews. Scales were then developed and quantitatively tested using data collected through a household postal survey. Seven store image factors emerged, forming the basis of the typology. Five clusters were subsequently profiled using behavioural and demographic variables: Prudent neutrals, All-Round demanders, Reluctant casuals, Demanding sociables, and Affluent utilitarians. A discussion of the resultant classification's utility in terms of retail strategy, including opportunities for better targeting through adjustment of the retail offer, is presented. This study develops a store image scale that reflects the importance of store choice decisions of older shoppers, extending store image research by providing contemporary insights into the requirements of older shoppers in a changing retail environment

Does clinical equipoise apply to cluster randomized trials in health research?

This article is part of a series of papers examining ethical issues in cluster randomized trials (CRTs) in health research. In the introductory paper in this series, Weijer and colleagues set out six areas of inquiry that must be addressed if the cluster trial is to be set on a firm ethical foundation. This paper addresses the third of the questions posed, namely, does clinical equipoise apply to CRTs in health research? The ethical principle of beneficence is the moral obligation not to harm needlessly and, when possible, to promote the welfare of research subjects. Two related ethical problems have been discussed in the CRT literature. First, are control groups that receive only usual care unduly disadvantaged? Second, when accumulating data suggests the superiority of one intervention in a trial, is there an ethical obligation to act