7 research outputs found
Holistic approach for integrating customers in the design, planning, and control of global production networks
Get PDFMobile apps for providing product-service systems and retrieving feedback throughout their lifecycle: a robotics use case
No full textCloud-Based Augmented Reality Remote Maintenance Through Shop-Floor Monitoring: A Product-Service System Approach
No full textCustomer feedback gathering and management tools for product-service system design
No full textInternational audienceModern manufacturing industries are being shifted towards a new business model where low cost and high customer value solutions should be designed and provided. The use of advanced technology and mobile applications will support companies to approach customers, and extract and analyze their opinion. Towards that, this research work presents tools for customers' feedback gathering and management to support efficient and accurate product and service designs. Mobile applications for customer feedback gathering on products and services and an importance-satisfaction analysis based on modular design approach are proposed. The tools are validated in a real case study from the robotics industry
Modularity as a support for frugal product and supplier network co-definition under regional market constraints: a mirroring hypothesis application
No full textInternational audienc
