Impact of Queue Configuration on Service Time: Evidence from a Supermarket

We study how queue configuration affects human servers’ service time by comparing dedicated queues with shared queues using field data from a natural experiment in a supermarket. We hypothesize that queue configuration may affect servers’ service rate through several mechanisms: pooling may affect service rate directly as a result of social loafing effect and competition effect and indirectly via its impact on queue length. To investigate these impacts, we take advantage of the supermarket’s checkout layout and use a data set containing both checkout transaction details and queue information collected from video recordings in the supermarket. After we control for the queue length, we find that servers in dedicated queues are about 10.7% faster than those in shared queues, mainly because of the social loafing effect. We also demonstrate that pooling has an indirect negative effect on service time through its impact on queue length. In addition, the queue configuration’s direct effect and its indirect queue length effect function independently of each other. In aggregation, the social loafing effect dominates, and servers slow down (a 6.86% increase in service time) in shared queues.postprin

Ultrasound Biomicroscopy Imaging for Monitoring Progressive Trypsin Digestion and Inhibition in Articular Cartilage

2009-2010 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptPublishe

Effects of optical beam angle on quantitative optical coherence tomography (OCT) in normal and surface degenerated bovine articular cartilage

2010-2011 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptPublishe

An optical coherence tomography (OCT)-based air jet indentation system for measuring the mechanical properties of soft tissues

2008-2009 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptPublishe

Assessment of vibrations induced in factories by automated guided vehicles

published_or_final_versio

In situ loading and delivery of short single- And double-stranded dna by supramolecular organic frameworks

Short DNA represents an important class of biomacromolecules that are widely applied in gene therapy, editing, and modulation. However, the development of simple and reliable methods for their intracellular delivery remains a challenge. Herein, we describe that seven water-soluble, homogeneous supramolecular organic frameworks (SOFs) with a well-defined pore size and high stability in water that can accomplish in situ inclusion of single-stranded (ss) and double-stranded (ds) DNA (21, 23, and 58 nt) and effective intracellular delivery (including two noncancerous and six cancerous cell lines). Fluorescence quenching experiments for single and double endlabeled ss- and ds-DNA support that the DNA sequences can be completely enveloped by the SOFs. Confocal laser scanning microscopy and flow cytometry reveal that five of the SOFs exhibit excellent delivery efficiencies that, in most of the studied cases, outperform the commercial standard Lipo2000, even at low SOF-nucleic acid ratios. In addition to high delivery efficiencies, the watersoluble, self-assembled SOF carriers have a variety of advantages, including convenient preparation, high stability, and in situ DNA inclusion, which are all critical for practical applications in nucleic acid delivery

Sliding stability analysis of a retaining wall constructed by soilbags

Model tests were conducted to analyse the sliding stability of a retaining wall constructed by soilbags. The aim was to obtain an equation that calculates the active resultant earth pressure of sand acting on the wall in the ultimate state. Additionally, shear tests on multi-layers of vertically stacked soilbags were designed to investigate how the interlayer friction resistance varied with the height of the wall. The results show that the active earth pressure acting on the soilbag-constructed retaining wall in the ultimate state is non-linear, but it can be calculated from the force equilibrium of a differential element. The interlayer friction resistance of soilbags is found to be related to the shape of the sliding surface. Based on the obtained equation and the unique shear test results, the sliding stability of the retaining wall constructed by soilbags could be appropriately analyse

The interactive bending wrinkling behaviour of inflated beams

ArticleA model is proposed based on a Fourier series method to analyse the interactive bending wrinkling behaviour of inflated beams. The whole wrinkling evolution is tracked and divided into three stages by identifying the bifurcations of the equilibrium path. The critical wrinkling and failure moments of inflated beam are then able to be predicted. The global-local interactive buckling pattern is elucidated by the proposed theoretical model and also verified by non-contact experimental tests. The effects of geometric parameters, internal pressure and boundary conditions on the buckling of inflated beams are investigated in the end. Results reveal that the interactive buckling characteristics of inflated beam under bending are more sensitive to the dimensions of the structure and boundary conditions. We find that beams which are simply supported at both ends or clamped and simply supported boundary conditions may prevent the wrinkling formation. The results provide significant support for our understanding of the bending-wrinkling behaviour of inflated beams.This work is supported by National Natural Science Foundation of China, 11172079 and 11572099; Program for New Century Excellent Talents in University, NCET-11-0807; Natural Science Foundation of Heilongjiang Province of China, A2015002; the Fundamental Research Funds for the Central Universities, HIT.BRETIII.201209 and HIT.MKSTISP.2016 29

Oct-based air-jet indentation system and applications : detection of change of stiffness in articular cartilage

2010-2011 > Academic research: refereed > Publication in refereed journalVersion of RecordPublishe

Promoting green residential buildings in China: Bridging the gap between design and operation to improve occupants' residential satisfaction

© 2019 by the authors. While many studies have examined the supply of green residential buildings (GRBs), few have focused on the demand and living experience of them. This paper explores the antecedents of existing residents' repurchase intention and the effect of their residential satisfaction through a questionnaire survey in Sino-Singapore Tianjin Eco-city, China. Structural equation modeling was used to examine the role of proposed determinants. Multi-group analysis tested the moderating role of residential satisfaction. Results show that residents' satisfaction with respect to their homes in GRBs was heterogeneous with dissatisfied residents account for 55%. Residents' knowledge about GRBs, their environmental attitudes and perceived usefulness of GRB were key determinants of repurchase intentions but trust in relevant institutions was not. Residential satisfaction played a moderating role in predicting repurchase intentions. This study enlightens practitioners in both private and public sectors to improve occupancy experiences of existing residents and to understand the repurchase behaviors of existing customers, by bridging the gap between strong green design and construction and weak operation and maintenance of GRBs