Making sense of higher education: students as consumers and the value of the university experience

In the global university sector competitive funding models are progressively becoming the norm, and institutions/courses are frequently now subject to the same kind of consumerist pressures typical of a highly marketised environment. In the United Kingdom, for example, students are increasingly demonstrating customer-like behaviour and are now demanding even more ‘value’ from institutions. Value, though, is a slippery concept and has proven problematic both in terms of its conceptualisation and measurement. This article explores the relationship between student value and higher education and, via study in one United Kingdom business school, suggests how this might be better understood and operationalised. Adopting a combined qualitative/quantitative approach, this article also looks to identify which of the key value drivers has most practical meaning and, coincidentally, identifies a value-related difference between home and international students

On object dialogue boxes : silence, empathy and unknowing

Museums and the objects they hold are full of noise, yet at the same time, they are silent. This paper explores the oxymoronic ‘deafening silence’ of the museum object by investigating ‘Object Dialogue Boxes’ and visitors’ responses to these. Made by artists Karl Foster and Kimberley Foster, these boxes contain surreal things made as interpretive or pedagogical art objects. Use of these objects, as a form of ‘material interpretation’ enables visitors to respond to collections in imaginative, empathetic and playful ways. Yet the objects inside the boxes are unfamiliar and strange. Provoking an initial silence, they often destabilise visitors, whose expectations of museum visiting might be to know and find out, but who now find themselves in a situation of deliberate not knowing. This paper explores ‘unknowing’ as an interpretive strategy, arguing that it allows for rich empathetic responses to objects from visitors. Paradoxically, this engagement is often as much about silence as it is about dialogue. The paper experiments with the twin metaphors of cataphasis and apophasis (derived from mystical theology), to explore some of these paradoxes, and concludes by suggesting they are helpful in developing imaginative strategies for museum and gallery interpretation

Everything flows: a pragmatist perspective of trade-offs and value in ethical consumption

The debate around ethical consumption is often characterised by discussion of its numerous failures arising from complexity in perceived trade-offs. In response, this paper advances a pragmatist understanding of the role and nature of trade-offs in ethical consumption. In doing so it draws on the central roles of values and value in consumption and pragmatist philosophical thought, and proposes a critique of the ethical consumer as rational maximiser and the cognitive and utilitarian discourse of individual trade-offs to understand how sustainable consumption practices are established and maintained. An in-depth qualitative study is conducted employing phenomenological interviews and hermeneutic analysis to explore the consumption stories of a group of ethically minded consumers. The research uncovers the location of value within a fluid, yet habitual, plurality of patterns, preferences, morals, identities and relationships. Its contribution is to propose that consumer perception of value in moral judgements is represented by an overall form of aggregate personal advantage, which lacks conscious reflection and delivers a phenomenological form of value rooted in habits, reflecting a pragmatist representation of value unified as a 'consummatory experience'

Perspectives on implementing smoke-free prison policies in England and Wales

This paper explores prisoner and staff views of the current smoking policy in English and Welsh prisons (a partial ban permitting smoking in prison cells) and gauges perceptions of the implications of the forthcoming policy change which will see a total smoking ban within all parts of the institution. Five focus group discussions in one medium security male prison in England were undertaken. Three focus groups were undertaken with prisoners (both smokers and non-smokers) and two focus groups with staff. The findings suggest that smoking is embedded in the fabric of prison life and serves several functions, including alleviating anxiety in prisoners. The current smoking policy was perceived as being a fair policy that both supported smoking and non-smoking prisoners. There were concerns, however, that a total smoking ban would have adverse outcomes for prisoners and staff, including deleterious effects on mental health and the potential for violence. The paper concludes by suggesting that the incoming policy, which sees a total smoking ban in prisons, is laudable, but this research suggests that without careful implementation there may be adverse health and organisational outcomes

Optimization of solar cells for air mass zero operation and a study of solar cells at high temperatures, phase 3

The etch-back epitaxy process is described for producing thin, graded composition GaAlAs layers. The palladium-aluminum contact system is discussed along with its associated problems. Recent solar cell results under simulated air mass zero light and at elevated temperatures are reported and the growth of thin polycrystalline GaAs films on foreign substrates is developed

A classification of data quality assessment and improvement methods

Data quality (DQ) assessment and improvement in larger information systems would often not be feasible without using suitable “DQ methods”, which are algorithms that can be automatically executed by computer systems to detect and/or correct problems in datasets. Currently, these methods are already essential, and they will be of even greater importance as the quantity of data in organisational systems grows. This paper provides a review of existing methods for both DQ assessment and improvement and classifies them according to the DQ problem and problem context. Six gaps have been identified in the classification, where no current DQ methods exist, and these show where new methods are required as a guide for future research and DQ tool development.This is the accepted manuscript. It's currently embargoed pending publication by Inderscience