121 research outputs found

    Unreliable numbers: error and harm induced by bad design can be reduced by better design

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    Number entry is a ubiquitous activity and is often performed in safety- and mission-critical procedures, such as healthcare, science, finance, aviation and in many other areas. We show that Monte Carlo methods can quickly and easily compare the reliability of different number entry systems. A surprising finding is that many common, widely used systems are defective, and induce unnecessary human error. We show that Monte Carlo methods enable designers to explore the implications of normal and unexpected operator behaviour, and to design systems to be more resilient to use error. We demonstrate novel designs with improved resilience, implying that the common problems identified and the errors they induce are avoidable

    Displaying 3D images: algorithms for single-image random-dot

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    A new, simple, and symmetric algorithm can be implemented that results in higher levels of detail in solid objects than previously possible with autostereograms. In a stereoscope, an optical instrument similar to binoculars, each eye views a different picture and thereby receives the specific image that would have arisen naturally. An early suggestion for a color stereo computer display involved a rotating filter wheel held in front of the eyes. In contrast, this article describes a method for viewing on paper or on an ordinary computer screen without special equipment, although it is limited to the display of 3D monochromatic objects. (The image can be colored, say, for artistic reasons, but the method we describe does not allow colors to be allocated in a way that corresponds to an arbitrary coloring of the solid object depicted.) The image can easily be constructed by computer from any 3D scene or solid object description

    Safer Interactive Medical Device Design: Insights from the CHI+MED Project

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    Interactive medical devices such as infusion pumps, monitors and diagnostic devices help save lives. However, they are also safety critical in that they may fail in use and patient harm or death ensue. It is not just that the software and hardware should meet their specification. The design should help ensure users do not make mistakes. Safety factors become more important as medical devices become mobile and are used by patients as part of their everyday life rather than by trained professionals in well-defined hospital environments. Regulators are increasingly taking home-use seriously as a result of device recalls due to devices that have caused patient harm. We give insights from the research on the CHI+MED project (www.chi-med.ac.uk). It has focussed on understanding how the design of interactive medical devices can support safety. CHI+MED also developed practical tools and guidance that we review

    Issues in number entry user interface styles: Recommendations for mitigation

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    Interacting with numbers is a core part of using many interactive computer systems from the remote controls of electronic media appliances to user interfaces of high-integrity systems such as medical devices. Number entry systems are widely used on mobile devices. A wide variety of different user interface designs exist for interacting with numbers. The intricacies of the different styles are not well understood by designers and developers, especially for handling use error. This paper reviews these issues and provides recommendations for mitigating them

    Co-reading: investigating collaborative group reading.

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    Collaborative reading, or co-reading as we call it, is ubiquitous—it occurs, for instance, in classrooms, book-clubs, and in less coordinated ways through mass media. While individual digital reading has been the subject of much investigation, research into co-reading is scarce. We report a two-phase field study of group reading to identify an initial set of user requirements. A co-reading interface is then designed that facilitates the coordination of group reading by providing temporary ‘Point-out’ markers to indicate specific locations within documents. A user study compared this new system with collaborative reading on paper, with a positive outcome; the differences in user behavior between paper and the new interface reveal intriguing insights into user needs and the potential benefits of digital media for co-reading

    A Framework for Modelling Trojans and Computer Virus Infection

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    this paper will show that viruses pose theoretical problems also. Indeed, this paper, by laying out some of these problems, begs many questions that raise many further research questions. Some of these research questions will be pointed out explicitly throughout the paper

    Interactive numerals

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    Although Arabic numerals (like {\textquoteleft}2016{\textquoteright} and {\textquoteleft}3.14{\textquoteright}) are ubiquitous, we show that in interactive computer applications they are often misleading and surprisingly unreliable. We introduce interactive numerals as a new concept and show, like Roman numerals and Arabic numerals, interactive numerals introduce another way of using and thinking about numbers. Properly understanding interactive numerals is essential for all computer applications that involve numerical data entered by users, including finance, medicine, aviation and science

    An error tolerant memory aid for reduced cognitive load in number copying tasks

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    Number copying tasks are still common despite increased digitalization of services. Number copying tasks are cognitively and visually demanding, errors are easily introduced and the process is often perceived as laborious. This study proposes an alternative scheme based on dictionary coding that reduces the cognitive load on the user by a factor of five. The strategy has several levels of error detection and error correction characteristics and is easy to implemen
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