The complexities of religious tourism motivations: sacred places, vows and visions

The aim of this paper is to understand the complexity of travel motivations to sacred places. Using ethnographic techniques within the Greek Orthodox context, we argue that while motivations are institutionally constructed, they are fragile, dynamic and progressive; being embedded within everyday performances of religion. This calls into question the fixed centeredness and predetermined sacredness of religious sites. Travel motivations become directly influenced by believers’ intimate and emergent performances not only of places but also of religion itself; the meaning of places being based on lived experiences of doing religion and interacting with the sacred, as exemplified in vows and visions. Such understandings are crucial in predicting the effects of failing pilgrimages and the processes of authentication of places, which can help explain visitation patterns

Religiousness as tourist performances: a case study of Greek Orthodox pilgrimage

The aim of this paper is to decipher ways of experiencing religiousness through tourist performances, intersecting textual approaches with the essential embodiment and materiality of the tourist world. Exploring the diversity of religious tourists’ practices within the Greek Orthodox context, two dimensions underpinning religious tourist experience are highlighted: institutional performances and unconventional performances. Focussing on the embodied experience and drawing upon theories of performance, the paper critiques the interplays of body and place to re-conceptualise current understanding of the pilgrimage/tourism relationship. In doing so, the paper proposes that tourism and religion are not separate entities but linked through embodied notions of godliness sensed through touristic performances

The power of storytelling in social media

Tourists are increasingly connecting in online social networks (OSN) where they share content and coconstruct narratives of tourist destinations through their shared tourism experiences. The destinations give tourists a stage to act on where they perform a desirable self. Thus, their performances and performative acts reflect on how destinations are represented. This poses a challenge for destination management organisations (DMOs). They have to find ways to join the conversations of OSN users to influence perception of their destination. It is believed that DMOs ought to build alliances with tourists by empowering them to co-construct brand narratives and aligning their storytelling with DMOs’ preferred narratives. This research aims to assess the role of storytelling in mediating tourism experiences in order to identify ways for DMOs to build alliances to strengthen destination narratives. It examines a range of different storytellers and how they reinforce and undermine preferred narratives of DMOs, and how they might write different stories across different types of OSN due to their performativity. The practices and strategies DMOs adopt to strengthen storytelling in OSN are also examined

Last chance for wildlife: making tourism count for conservation

Nature-based tourism offers the opportunity for tourists to see first-hand both wildlife and the conservation efforts of organisations and individuals to protect habitats and species. Whilst recent studies hint that tourism can prompt visitors to provide philanthropic support for conservation, studies to-date have focused on behavioural intentions within specific case studies rather than actual behaviour, thereby limiting generalisability and explanatory scope. Consequently, little is known if and why individuals donate more after nature-based tourism. An online questionnaire, which included both quantitative and qualitive measures, explored key predictors of what triggers tourists to engage in philanthropic behaviour. Through a collaboration with two leading UK adventure travel companies, 924 participants’ travel patterns and donation histories were examined to assess the role tourism plays in prompting new donations. Findings confirm, first, that travel to last chance destinations prompts higher instances of new philanthropy compared to other international and domestic trips; second, that other key factors, including the importance of stronger identity with nature and/or first-time visitation, influence new philanthropic support. Alongside the scholarly contributions, this study provides actionable guidance on how to encourage philanthropic behaviour working with both tour-operators and non-profit organisations

The Cornwall a-book: An Augmented Travel Guide Using Next Generation Paper

Electronic publishing usually presents readers with book or e-book options for reading on paper or screen. In this paper, we introduce a third method of reading on paper-and-screen through the use of an augmented book (‘a-book’) with printed hotlinks than can be viewed on a nearby smartphone or other device. Two experimental versions of an augmented guide to Cornwall are shown using either optically recognised pages or embedded electronics making the book sensitive to light and touch. We refer to these as second generation (2G) and third generation (3G) paper respectively. A common architectural framework, authoring workflow and interaction model is used for both technologies, enabling the creation of two future generations of augmented books with interactive features and content. In the travel domain we use these features creatively to illustrate the printed book with local multimedia and updatable web media, to point to the printed pages from the digital content, and to record personal and web media into the book

Corporate philanthropy through the lens of ethical subjectivity

The dynamic organisational processes in businesses dilute the boundaries between the individual, organisational, and societal drivers of corporate philanthropy. This creates a complex framework in which charitable project selection occurs. Using the example of European tour operators, this study investigates the mechanisms through which companies invest in charitable projects in overseas destinations. Inextricably linked to this is the increasing contestation by local communities as to how they are able to engage effectively with tourism in order to realise the benefits tourism development can bring. This research furthers such debates by exploring the processes through which tour operators facilitate community development through charitable giving. Findings show, with no formal frameworks in existence, project selection depends upon emergent strategies that connect the professional with the personal, with trust being positioned as a central driver of these informal processes. Discretionary responsibilities are reworked through business leaders’ commitment to responsible business practises and the ethical subjectivity guiding these processes

“It’s Like Hating Puppies!” Employee Disengagement and Corporate Social Responsibility

Corporate social responsibility (CSR) has been linked with numerous organizational advantages, including recruitment, retention, productivity, and morale, which relate specifically to employees. However, despite specific benefits of CSR relating to employees and their importance as a stakeholder group, it is noteworthy that a lack of attention has been paid to the individual level of analysis with CSR primarily being studied at the organizational level. Both research and practice of CSR have largely treated the individual organization as a “black box,” failing to account for individual differences amongst employees and the resulting variations in antecedents to CSR engagement or disengagement. This is further exacerbated by the tendency in stakeholder theory to homogenize priorities within a single stakeholder group. In response, utilizing case study data drawn from three multinational tourism and hospitality organizations, combined with extensive interview data collected from CSR leaders, industry professionals, engaged, and disengaged employees, this exploratory research produces a finer-grained understanding of employees as a stakeholder group, identifying a number of opportunities and barriers for individual employee engagement in CSR interventions. This research proposes that employees are situated along a spectrum of engagement from actively engaged to actively disengaged. While there are some common drivers of engagement across the entire spectrum of employees, differences also exist depending on the degree to which employees, rather than senior management, support corporate responsibility within their organizations. Key antecedents to CSR engagement that vary depending on employees’ existing level of broader engagement include organizational culture, CSR intervention design, employee CSR perceptions, and the observed benefits of participation