7,428 research outputs found

    Introduction

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    En este volumen 30 de la revista Arquitectonics hay una serie de artículos relacionados con el análisis de los lugares y espacios públicos de diferentes países, un tema de investigación muy importante en los últimos años, tal vez relacionado con la fuerte crisis financiera en todo el mundo vinculada a la vivienda.There is a set of articles related to the analysis of architectural and urban places from different countries, a very important research subject in the last years, perhaps related to the strong financial crisis around the world linked to housing.Peer Reviewe

    La investigación sobre gestión y comunicación de crisis en Estados Unidos y en España

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    En este trabajo se analizan las investigaciones realizadas en los últimos años en torno a la gestión y la comunicación de crisis, tanto en Estados Unidos como en España. Entre las investigaciones sectoriales destaca la realizada por la autora sobre el sector de alimentación y bebidas. En la revisión de tesis doctorales e investigaciones de carácter científico sobre la materia se pone de manifiesto la utilización de una diversidad de métodos de investigación, y en ocasiones de varios métodos a la vez. Al mismo tiempo, entre los sistemas de investigación aplicados hay metodologías tanto cualitativas como cuantitativas. Dentro de las metodologías cualitativas, utilizan el método del caso los investigadores Ulmer en 1998, Marra en 1992, Massey en 1997, y Rodríguez García en 1998. También, dentro de los métodos cualitativos realizan en 1992 entrevistas a expertos tanto Marra como Pauchant y Mitroff. Por su parte, Pérez de Tudela centra su investigación de tesis (publicada en 1994), basada en una amplia revisión bibliográfica y análisis de casos, en la información en las catástrofes, donde cubre cuestiones relacionadas con la comunicación de crisis en las situaciones extremas. Entre los ejemplos de metodologías cuantitativas destaca realización de cuestionarios por Pauchant y Mitroff en 1992 y por González-Herrero en 1996, que centra su investigación en el sector turístico (EE. UU. y España). Para la investigación sobre la gestión de la comunicación de crisis en el sector de alimentación y bebidas (2003) la autora aplica una triangulación metodológica, que abarca métodos cualitativos (entrevistas a expertos y análisis de casos de crisis) y cuantitativos (encuestas por correo a empresas y asociaciones del sector). Dada la sensibilidad y complejidad derivada del estudio de las crisis, la autora recomienda la utilización de varias metodologías, cuantitativas y cualitativas, en las investigaciones en la materia, como forma de conseguir una mejor aproximación a la situación en los diversos sectores

    Are black friday deals worth it? Mining twitter users' sentiment and behavior response

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    The Black Friday event has become a global opportunity for marketing and companies’ strategies aimed at increasing sales. The present study aims to understand consumer behavior through the analysis of user-generated content (UGC) on social media with respect to the Black Friday 2018 offers published by the 23 largest technology companies in Spain. To this end, we analyzed Twitter-based UGC about companies’ offers using a three-step data text mining process. First, a Latent Dirichlet Allocation Model (LDA) was used to divide the sample into topics related to Black Friday. In the next step, sentiment analysis (SA) using Python was carried out to determine the feelings towards the identified topics and offers published by the companies on Twitter. Thirdly and finally, a data-text mining process called textual analysis (TA) was performed to identify insights that could help companies to improve their promotion and marketing strategies as well as to better understand the customer behavior on social media. The results show that consumers had positive perceptions of such topics as exclusive promotions (EP) and smartphones (SM); by contrast, topics such as fraud (FA), insults and noise (IN), and customer support (CS) were negatively perceived by customers. Based on these results, we offer guidelines to practitioners to improve their social media communication. Our results also have theoretical implications that can promote further research in this area

    Digital Marketing for Sustainable Growth: Business Models and Online Campaigns Using Sustainable Strategies

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    t: In recent years, digital marketing has transformed the way in which companies communicate with their customers around the world. The increase in the use of social networks and how users communicate with companies on the Internet has given rise to new business models based on the bidirectionality of communication between companies and Internet users. Digital marketing, new business models, online advertising campaigns, and other digital strategies have gathered user opinions and comments through this new online channel. In this way, companies have started to see the digital ecosystem as not only their present, but also as their future. From this long-term perspective, companies are concerned about sustainability and the growth of their business models. There are new business models on the Internet that support social causes, new platforms aimed at supporting social and sustainable projects, and digital advertising campaigns promoting sustainability. The overarching aim of this Special Issue was to analyze the development of these new strategies as well as their influence on the sustainability of digital marketing strategies. Therefore, we aimed to analyze how companies adopt these new technologies in a digital environment that is increasingly concerned with the sustainability of business models and actions on the Internet

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