7 research outputs found

    ANALISIS POTENSI DAN STRATEGI PENGEMBANGAN PARIWISATA BERKELANJUTAN BERBASIS KOMUNITAS DI DESA LANGGAHAN, KINTAMANI

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    Tujuan penelitian ini adalah memetakan potensi wisata yang ada di Desa Langgahan untuk dapat dikembangkan sebagai tujuan pariwisata berkelanjutan yang berbasis community-based tourism (CBT). Penelitian ini dilakukan dengan pendekatan deskriptif kualitatif. Data dikumpulkan melalui observasi, wawancara, dan studi literatur. Analisis data dilakukan dengan menggunakan analisis SWOT. Hasil analisis menunjukkan bahwa Desa Langgahan memiliki potensi wisata alam dan budaya namun tidak memiliki wisata buatan. Potensi wisata alam yang ada di Desa Langgahan adalah air terjun Pelisan, perkebunan jeruk dan kopi, serta hutan pinus. Sedangkan potensi wisata budaya adalah upacara melukat dan upacara agama. Potensi tersebut dapat dikembangkan dengan (1) melibatkan seluruh masyarakat dalam perencanaan, pengembangan, dan pengelolaan pariwisata, (2) menyelenggarakan pelatihan kepariwisataan untuk masyarakat, (3) mengembangkan media promosi dengan mengoptimalkan sosial media, (4) melibatkan pihak lain dalam mempromosikan, seperti agen perjalanan wisata, (5) memperbaiki infrastruktur dan akses ke Desa Langgahan, dan (6) menyusun regulasi untuk melindungi sumber daya alam dan budaya

    The implementation of chse program in courtyard hotel by marriott bali nusa dua resort in post-covid-19 pandemic

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    This study is examining the implementation of CHSE program at Courtyard Hotel by Marriott Bali Nusa Dua Resort. CHSE certification program is issued by the Ministry of Tourism and Creative Economy, aimed to guarantee hygiene, health, safety and environmental sustainability for the products and services provided to tourists. This study is aimed at determining to what extend the Courtyard Hotel by Marriott Bali Nusa Dua Resort implemented CHSE protocol. This study was conducted using descriptive quantitative method with data collection techniques through observation and interviews as well as literature study. The findings were then analyzed using the theory of negotiation. The result indicated that the implementation of the CHSE protocols in training was successful. However, some improvements are still needed concerning the employee discipline, the hotel management’s readiness, and the standard operating procedure (SOP); as an attempt to convince potential tourists to visit and to stay at the hotel.

    TOURISTS AND OPPORTUNITIES TO FILL HOTEL OCCUPANCY. (CASE STUDY AT NUSA DUA BEACH HOTEL)

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    Chinese tourists visit that increase each year have led to numerous impacts on the tourism industries, such as increasing the opportunities to invest in building more accommodation facilities to accommodate the influx. In addition to the development, there are also negative effects caused by it, such as intense competition among service providers to meet the level of occupancy. NDBH as one of the best hotels in Bali is quite keen to see these opportunities, by making advantage of the Chinese tourists visit in Bali. The research was conducted to study their potential room occupancy in NDBH to the viewpoint of academic realm. 2) Perform arguments proofing on negative issue of the scholars’ thinking paradigm on our current tourism concerning the Chinese tourists. By using SWOT analysis it is found out that: 1) The strength of Chinese tourists rely on its huge population, a positive contributions against occupancies, and diverse classification of Chinese tourists, 2) The weaknesses of the Chinese tourists are; they are having lack of Behavior, They speaking influent English, and they tend to make reservation in a short notice, 3) Opportunities of Chinese tourists are; travel agents are distributing many Chinese tourists in Bali making them accessible, and group of Chinese tourists help boost occupancy rates, 4) The threat of Chinese tourists are; it is likely to harm the Cross Culture of the hotel, Chinese travelers are not a loyal customer (Price Oriented), operational processes has hampered hotels, and hotel loss profit on sub-department. Hopefully this research can help interested parties, especially those who deal directly with tourists from China, in order to take appropriate measures and policies in the future

    The Effectiveness of Online English Learning Activities in Rural Area: A Case Study of Timpag Village, Tabanan, Bali

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    Purpose: This research aims to analyze online English learning activities in the rural area of Bali through a case study of Timpag Village, Tabanan Regency, Bali. Design/methodology/approach: A SWOT analysis was conducted to determine the strengths, weaknesses, opportunities, and threats that influence the decline in student enthusiasm related to online learning. Findings: The results obtained are a declining trend in teaching and learning activities in Timpag Village due to less interactive learning material and the lack of interaction between parents and teachers in monitoring student learning activities at home. Implications: The solution given is to improve coordination between parents and teachers and improve the quality of the material that will be provided

    ANALISIS VARIABEL TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY PADA DEPARTEMEN FRONT OFFICE GUNA PENINGKATAN KEPUASAN PELANGGAN Di HARRIS HOTEL DENPASAR

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    Penelitian ini bertujuan untuk menganalisa kepuasan tamu di Harris Hotel terhadap kualitas pelayanan yang diterapkan oleh pihak Front Office serta untuk mengetahui tingkat pelayanan yang sudah diberikan kepada konsumen. Teknik pengumpulan data yang digunakan adalah dengan melakukan dokumentasi dan juga penyebaran kuisioner dengan 20 butir pertanyaan kepada 40 orang responden yaitu tamu yang menginap di Harris Hotel Denpasar dengan menggunakan teknik pengambilan sampel adalah non probability sampling (accidental sampling). Pengumpulan data menggunakan angket berdasarkan Skala Likert yang telah teruji validitas dan reliabilitasnya. Teknik analisis data yang digunakan pada penelitian ini adalah Uji T yang berdasarkan hasil analisis data diperoleh adanya penguatan variabel tangible, reliability, responsiveness, assurance, empathy yang terkait sangat erat dengan kepuasan pelayanan di kantor depan Harris Denpasar, sisanya dipengaruhi oleh faktor lai

    A SWOT ANALYSIS OF ONLINE ROOM RESERVATION IN HOTEL SECTORS. (A CASE STUDY IN BALI HSOVEREIGN HOTEL)

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    The present study discusses a SWOT analysis of online reservation applied in HSovereign Hotel, Tuban, Bali. The hotel expects to obtain the easier and faster services in room reservation in hotel sectors by using internet media through online process (e-commerce). However, there are several challenges occur in practice as seen in HSovereign Hotel. As a result, the quality of thereservationservices is considered bad, not professional, and ultimately gives impact upon consumers’ satisfaction. Therefore, the problem that will be observed in the present study is how the advantages, disadvantages, opportunities and threats of e-commerce usage in HSovereign Hotel can be identified. A descriptive-qualitative research is the type of the present study. The data of the present studywere obtained from observation, interview, and documentation in order to find out the advantages, disadvantages, opportunities and threats of online reservation in H Sovereign Hotel. Furthermore, the theories used in the present study are: hotel, reservation, room online reservation, definition of e-commerce, and room occupancy rate. The data were presented in both analytical descriptive and narrative, and also supported by presenting tables, maps, and figures.  Based on the result of analysis, the advantages of e-commerce usage in online reservation services which attracted more residents to come is the effectiveness of online reservation system in H Sovereign Hotel. On contrary, the disadvantages of online reservation relies on its dependency oninternet connection and server system in H Sovereign Hotel. The opportunity can be identified from using online reservation is it could be a media promotion which enables consumers to reserve in the last minute, and the threats found are cancellations ensue and fake bookings that extremely threaten information system of room reservation in H Sovereign Hotel

    Reduksi Hotel Dan Homestay Sebagai Akomodasi Pariwisata Dalam Fungsi Sortir Online Travel Agent

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    Online travel agent (OTA) has been the main connection for guests to reach a tourism destination, where the algorithm of “sort†function enables a guest to find and pick any accommodation, attraction, accessibility, and amenity to his/her wants and needs in a single click. This study will discuss how such single click reduces (combine and generalize) every hotel and homestay within an OTA, hence experience as homestay’s main value has become irrelevant as an indicator of deciding the accommodation. The purpose of this study is to start an academic discussion about assumptions of modernity in tourism, a topic that has been taken for granted (purposefully?) so often. Using qualitative content analysis as data analysis method, this study did purposeful sampling interviews with hotel and homestay practitioners in Ubud, mainly to divulge a new perspective about practical implications of modernity in tourism. Keywords: Reduction, Hotel, Homestay, Accommodation, Modernity
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