Relational norms and satisfaction with interorganizational cooperation

Purpose This study aims to analyze the effects of interorganizational cost management and opportunism on the reflexes of relational norms on satisfaction with interorganizational cooperation in franchised companies. The collective synergy arising from these relationships mainly seeks to increase competitiveness and commercial development. Windolph and Moeller observed that interorganizational cost management increases satisfaction in the relationship with partners, while relational norms attenuate the negative effect on supplier satisfaction. Design/methodology/approach A survey was carried out with managers of franchised companies in the food industry. The managers were identified on the social network Linkedin. After that, an invitation was sent to participate in the research. A total of 88 valid responses were obtained. The questionnaire consists of 40 extracted assertions. A pre-test was carried out to verify the comprehensibility of the wording of the assertions. Structural equation modeling with partial least squares (PLS-SEM) was used for data analysis. For analysis, validation and adequacy tests of the model were carried out, and executed in the software SmartPLS. Findings Survey results reveal that interorganizational cost management increases franchisor relationship satisfaction. Relational social norms mitigate the negative effect of opportunism on satisfaction with cooperation. And interorganizational cost management plays an important role in the relationship between relational norms and satisfaction with cooperation between franchisor and franchisees. Research limitations/implications However, limitations resulting from the methodological design of the research must be considered in the interpretation of the results, at the same time that they provide opportunities for new research. As for the methodological aspects, the study cannot be generalized to other branches of companies, because it is a sector with franchises with specific characteristics. It should also be considered that the study was limited to investigating the proposed model, but other constructs can be observed in the literature. Finally, to empirically assess the constructs of the theoretical model, research instruments from studies other than those considered here can be used. Practical implications This study contributes with relevant literature and the management practice of interorganizational cooperation by empirically demonstrating the importance of interorganizational cost management as a management control mechanism and to mitigate the effects of opportunism between franchisor and franchisees. Social implications It also contributes to the inclusion of social norms in the relationship between franchisor and franchisees with a view to increasing franchisee satisfaction with their franchisor, which also aims to mitigate the impacts of opportunism in this relationship. It contributes to the social order, as they reveal ways to mitigate possible conflicts between franchisor and franchisee and generate greater transparency in the relationship. Originality/value This study is justified by the fact that it investigates relational aspects of cooperation between franchisor and franchisees, a form of interorganizational cooperation that is growing in the market. It is also justified by highlighting the importance of interorganizational cost management as a means of mitigating the opportunistic effects between franchisor and franchisees, proving to be an important management mechanism. Research is especially important because interorganizational strategies have been spreading in corporate environments (Dekker, Ding & Groot, 2016) and the maintenance of the relationship is dependent on satisfaction with cooperation

Abordagem do capital intelectual na perspectiva da tridimensionalidade da linguagem contábil

O artigo aborda o capital intelectual na perspectiva da tridimensionalidade da linguagem contábil. Para tanto, foi realizada pesquisa exploratória em fontes secundárias, com abordagem lógica dedutiva. O trabalho busca preencher uma lacuna existente na literatura quanto à necessidade de se considerar os elementos intangíveis, em particular, os relacionados ao capital intelectual, no processo de mensuração dos ativos das organizações. Inicialmente, faz uma incursão na conceituação e características de ativos, bem como na sua mensuração. Após, aborda os aspectos conceituais do capital intelectual, centrando maior atenção nas alternativas relacionadas à sua avaliação. Na seqüência, mostra o capital intelectual na perspectiva da tridimensionalidade da linguagem contábil e apresenta considerações finais ao estudo. Com base na pesquisa realizada, observou-se que os ativos possuem diversos atributos passíveis de mensuração

EXPECTATIVAS PERCEBIDAS PELOS EMPREENDEDORES NO PROCESSO DE INCUBAÇÃO

The article has the goal to highlight the relevance of the services and resources available by an incubator, as well as to identify the expectations noticed by the entrepreneurs in the incubation process. Thus, the first part of the task was to review the literature which gave support to the development of the study. The second part, focused on the case study, where an exploratory research was conducted, searching to establish relations between the theoretical referential and the reality of the researched businesses. The data used were obtained by questionnaires with essay questions and multiple choice ones, delivered to the people in charge at the businesses in incubation at Technological MIDI. The analysis was made, using the qualitative and quantitative approach. The results allowed us to identify which resources and services were more used by the businesses, as well as to verify if the managers’ expectation from these organizations matched the purpose of the incubators to support their ventures

Sistemas de controle gerencial habilitantes e coercitivos e resiliência organizacional

This study examines the impacts of enabling and coercive management control systems (MCSs) on organizational resilience, in the cognitive, behavioral, and contextual dimensions. Research on resilience has sought to identify elements capable of improving organizational resilience capacity, and enabling and coercive MCSs may shed new light on this discussion. Understanding the role of MCSs in the creation and use of resilience capacities can help explain why some organizations manage to outperform others in situations of adverse and turbulent events.The literature has focused on enabling MCSs and adopts the premise that, in general, the use of coercive controls is negatively perceived. However, the results of the research show that enabling and coercive MCSs coexist in companies, and that coercive controls do not have a negative influence on resilience, even showing a positive association with the contextual dimension. A survey was conducted in companies that bought and/or were acquired by others, according to PwC Brazil’s Mergers and Acquisitions report, and the sample consists of 144 managers from different organizational areas of these companies who answered the questionnaire sent via Survey Monkey. The structural equation modeling (SEM) technique was applied to test the hypotheses. The study presents evidence that MCSs constitute antecedents of resilience capacity in organizations. This suggests that the design and use of MCSs may favor the development of capacities to deal with turbulences and unexpected events in advance.Este estudo examina os re exos dos Sistemas de Controle Gerencial (SCGs) habilitantes e coercitivos na resiliência organizacional, nas dimensões cognitiva, comportamental e contextual. Pesquisas sobre resiliência têm buscado identi car elementos capazes de melhorar a capacidade da resiliência organizacional, e os SCGs habilitantes e coercitivos podem trazer novos prenúncios nessa discussão. A compreensão do papel do SCG na criação e uso das capacidades de resiliência pode contribuir para explicar por que algumas organizações conseguem superar outras em situações de ocorrência de eventos adversos e turbulentos. A literatura tem se concentrado no SCG habilitante e adota a premissa de que o uso de controle coercitivo geralmente é percebido de forma negativa. No entanto, os resultados da pesquisa mostram que SCGs habilitantes e coercitivos coexistem nas empresas e que o controle coercitivo não exerce in uência negativa na resiliência, até mesmo mostra associação positiva com a dimensão contextual. Uma survey foi realizada em empresas que compraram e/ou foram adquiridas por outras, conforme o relatório Fusões e Aquisições no Brasil, da PwC Brasil, e a amostra compõe-se dos 144 gestores de diferentes áreas organizacionais dessas empresas que responderam o questionário enviado via Survey Monkey. Para testar as hipóteses, aplicou-se a técnica de modelagem de equações estruturais (structured equation modeling – SEM). O estudo apresenta evidências de que os SCGs se constituem em antecedentes da capacidade de resiliência nas organizações. Isso sugere que o desenho e o uso do SCG podem favorecer o desenvolvimento de capacidades para lidar com turbulências e acontecimentos inesperados com antecedência

In search of a plan for ranking international accounting periodicals for Qualis CAPES

O artigo objetiva buscar subsídios ao delineamento de uma proposta para classificação dos periódicos internacionais de contabilidade para o Qualis CAPES. Para tanto, foi realizada pesquisa exploratória, por meio de levantamento, com abordagem quantitativa dos dados e corte seccional. Os dados foram levantados no Portal de Periódicos da CAPES, obtendo-se um total de 50 periódicos. Os resultados da pesquisa mostram: os periódicos internacionais de contabilidade disponíveis no Portal de Periódicos da CAPES; os periódicos internacionais de contabilidade indexados no SCOPUS ou ISI e não disponíveis no Portal de Periódicos da CAPES; os periódicos da área contábil citados por periódicos da área contábil indexados no SCOPUS; os periódicos da área contábil citados por periódicos da área contábil indexados no SCOPUS e não disponíveis no Portal de Periódicos da CAPES e o fator de impacto 2006 dos periódicos da área contábil citados por periódicos da área contábil indexados no SCOPUS. Com base nos achados da pesquisa foi delineada uma proposta de classificação dos periódicos internacionais de contabilidade para o Qualis CAPES, a qual pretende ser um ponto de partida para a discussão e construção de uma proposta em face da revisão do Qualis CAPES em 2007.The objective of this article was to search for ways to support the outlining of a proposal for ranking international accounting periodicals for use by Qualis CAPES. To do so, an exploratory cross-sectional survey was carried out, using a quantitative approach. Data was collected from the CAPES Journal Portal, obtaining a total of 50 periodicals. Results show: international accounting journals available through the CAPES Journal Portal; international accounting journals indexed in SCOPUS or ISI but not available through the CAPES Journal Portal; accounting journals cited in accounting journals indexed in SCOPUS; accounting journals cited in accounting journals indexed in SCOPUS but not available through the CAPES Journal Portal; and the 2006 impact factor of accounting journals cited by accounting journals indexed in SCOPUS. Based on these research results, a proposal for classification of international accounting journals was outlined for use by Qualis CAPES, intended as a starting point for discussion and construction of a proposal in the light of the 2007 Qualis CAPES revision

Comportamento stewardship e desempenho gerencial em empresas familiares

Este estudo analisa a influência do comportamento stewardship dos gestores não familiares no desempenho gerencial em empresas familiares. Adicionalmente, analisa o efeito mediador dos sistemas de controle formal e informal nesta relação. Uma survey foi realizada com 199 gestores de empresas familiares brasileiras e na análise dos dados aplicou-se a modelagem de equações estruturais. Os resultados mostram influência positiva do comportamento stewardship no desempenho de tarefas e contextual, com a interveniência dos sistemas de controle gerencial. Os sistemas de controle formal influenciam o efeito do comportamento stewardship no desempenho de tarefas e contextual, enquanto que os sistemas de controle informal ajudam a explicar apenas o efeito no desempenho contextual. O estudo atende a chamada para mais pesquisas em empresas familiares e revela que variáveis comportamentais de gestores não familiares influenciam o desempenho. Os achados instigam estas empresas a intensificar o comportamento stewardship desses gestores, dado seus efeitos no desempenho gerencial.This study analyzed the influence of the stewardship behavior of non-family managers on the managerial performance of family businesses. Additionally, it analyzed the mediating effect of formal and informal control systems on this relationship. A survey was carried out with 199 managers of Brazilian family businesses, and structural equation modeling was applied to analyze the data. Results showed a positive influence of stewardship behavior on task and contextual performance, with the intervention of the management control systems. Formal control systems influence the effect of stewardship behavior on task and contextual performance, while informal control systems help explain only the effect on contextual performance. The study answered the call for more research on family businesses and revealed that behavioral variables of non-family managers influence performance. The findings prompt these companies to intensify the stewardship behavior of these managers, given its effects on managerial performance