190 research outputs found

    The Impact of Individual Attitudinal and Organisational Variables on Workplace Environmentally Friendly Behaviours

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    Although research on corporate social responsibility (CSR) has grown steadily, little research has focused on CSR at the individual level. In addition, research on the role of environmental friendly organizational citizenship behaviors (OCBs) within CSR initiatives is scarce. In response to this gap and recent calls for further research on both individual and organizational variables of employees' environmentally friendly, or green, behaviors, this article sheds light on the influence of these variables on three types of green employee behaviors simultaneously: recycling, energy savings, and printing reduction. An initial theoretical model identifies both individual (employees' general environmentally friendly attitudes and the importance of an organization's environmentally friendly reputation to the employee) and organizational (perceived environmental behavior of an organization and perceived incentives and support from an organization) variables that affect different types of green behaviors as a stepping stone for further research. The results reveal managerial implications and future research directions on the design of effective social marketing interventions that motivate different types of OCBs in the workplace. In particular, the results suggest that creating separate interventions for each type of environmental behavior, as well as for each organization, sector, and type of organization (public vs. private), is necessary. In addition, this research illustrates patterns of attitudes, perceptions, and behaviors by exploring individual and organizational variables and behaviors across seven different organizations belonging to different sectors. © 2013 Springer Science+Business Media Dordrecht

    Green, keen, and somewhere in between: An employee environmental segmentation study

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    \ua9 2024 Elsevier Ltd. Past research analyzes employee engagement in pro-environmental behavior by assuming all employees are similar in their values, beliefs, and norms (VBN). We argue that a segmented approach is more effective in understanding workplace pro-environmental behaviors (PEBs) and seek to develop a typology of employees. Analyzing data from 702 office employees in the UK, this study yields a more finely grained segmentation of employee differences regarding environmental dimensions, personality traits, behaviors, and perceptions. Based on a cluster analysis methodology, this paper identifies three distinct employee segments: ‘Acorns,’ ‘Saplings,’ and ‘Trees.’ Theoretically, our findings suggest that the VBN theory should be expanded by integrating personality traits, and that organizational environmental policy makers should pay attention to the green subcultures that may form within clusters. Practically, our typology helps organizations design interventions to target different groups of employees with customized motivational strategies, communication tactics, and engagement approaches

    Linking Environmental Sustainability and Healthcare: The Effects of an Energy Saving Intervention in Two Hospitals

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    Set in a real organisational setting, this study examines the challenges of implementing environmentally sustainable behaviour in healthcare. It evaluates the success of a real energy saving behaviour change intervention, based on social marketing principles, which targeted the employees of two National Health Service (NHS) hospitals. It also explores the intervention benefits for three key stakeholders: the organisation/hospitals, hospital employees and patients. A rich secondary dataset containing actual workplace behaviour measures (collected via observations) and self-reported data from employee interviews and patient questionnaires is used for this purpose. The intervention encouraged three employee energy saving actions (called TLC actions): (1) Turn off machines, (2) Lights out when not needed, and (3) Close doors when possible; which led to energy savings and carbon reduction for the two hospitals. Hospital employees reported a greater level of work efficiency as a result of engaging in TLC actions, which increased the 'quiet time' periods in both hospitals. Indirectly, employees' TLC actions also improved patients' quality of sleep (which in turn is positively associated with greater patient hospital experience satisfaction). These findings shed light on the benefits of social marketing interventions targeting energy saving behaviour change for multiple stakeholders in healthcare organisations. They also illustrate connections between environmental sustainability and social and political pillars of corporate social responsibility. Additionally, organisational culture was highlighted as a key challenge in changing practices. To encourage long-term sustainable behaviour, this study recommends a pre-intervention assessment of infrastructure and equipment, the communication of expected benefits to motivate higher involvement of employees, the need for internal green champions and the dissemination of post-intervention feedback on various energy saving and patient indicators

    Cause-Related Marketing and Ethnocentrism: The Moderating Effects of Geographic Scope and Perceived Economic Threat

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    Copyright: © 2021 by the authors. Amongst the various factors that managers need to consider when designing a CRM campaign is the cause’s geographic scope, i.e., should the CRM campaign benefit local, national, or international communities? Although previous research has examined the importance of geographic scope in the effectiveness of the CRM campaigns, it has largely ignored consumer reactions to CRM campaigns from a local cultural identity perspective, such as ethnocentric identity. This study brings together these two important factors to examine (through the lens of Social Identity Theory) how consumer ethnocentrism affects CRM effectiveness in campaigns varying in geographic scope. We test our hypotheses through an experimental study of 322 British consumers and three different geographic scopes (UK, Greece, and Ethiopia). Our results show that ethnocentric consumers show a positive bias towards products advertised through national CRM campaigns; however, there is a diversity of reactions towards different international geographic scopes, based on the levels of ‘perceived economic threat’. Ethnocentric consumers prefer international CRM campaigns that benefit people located in a country posing a lower vs. a higher economic threat to the domestic economy and the self. Our study contributes to a broader understanding of factors affecting the effectiveness of CRM campaigns and help managers design better CRM campaigns by carefully selecting the geographic scope, after considering a rising consumer segment: the ethnocentric consumer.Business Economic and Informatics School Research Grant (SRG), Department of Management, Birkbeck, University of London, UK

    Check (it) yourself before you wreck yourself: The benefits of online health information exposure on risk perception and intentions to protect oneself

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    The current study contributes to a better understanding of health information acquisition (HIA) and ongoing public policy debates about the usefulness of online health information. We distinguish between types of health knowledge (i.e., objective vs. subjective knowledge) and health information sources (information on the Internet vs. information from a Health Professional's office visit), to examine risk perceptions and health behavior outcomes (i.e., health information seeking intentions, general prevention intentions, and vaccination intentions). Using the human papillomavirus, one of the most common sexually transmitted diseases in the US among men and women aged 18–26 years, as the health context, field survey data were collected through a US online consumer panel and analyzed via structural equation modeling. We find that factually correct health information acquired by a health professional's office visit (rather than the Internet) leads to reduced risk perceptions, with potentially detrimental effects on health behavior change outcomes. Conversely, perceptions of knowledge acquired through the Internet (rather than information from a health professional's office), leads to enhanced risk perceptions with positive impacts on health behavior change outcomes. We discuss how this discrepancy can lead to a conundrum for public policy and efforts to effectively communicate health risks to individuals.Center for Risk Management and Insurance Research at the University of Texas at Austin
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