PENGARUH FAKTOR – FAKTOR KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BANK BRI CABANG SURABAYA DIPONEGORO

Penelitian ini bertujuan untuk menjelaskan pengaruh faktor – faktor kualitas pelayanan terhadapkepuasan nasabah Bank BRI Cabang Surabaya Diponegoro. Kualitas pelayanan mencakup variabelReliability, Assurance, Tangible, Empathy dan Responsiveness. Jenis penelitian yang dilakukan adalahpendekatan kuantitatif. Populasi penelitian adalah nasabah pada Bank BRI Cabang Surabaya Diponegorodengan teknik pengambilan sampel menggunakan accidental sampling. Data dikumpulkan melalui angketatau kuesioner dengan menggunakan skala likert yang telah diuji kevalidan dan keandalannya. Penelitianini menggunakan uji validitas dan reliabilitas, kemudian uji asumsi klasik serta analisis korelasi, analisisregresi linear sederhana dan berganda. Hasil penelitian ini menunjukkan bahwa kualitas pelayananberpengaruh positif dan signifikan terhadap kepuasan nasabah Bank BRI Cabang Surabaya Diponegor

Comparison of turbojet-engine altitude performance characteristics and ignition limits with MIL-F-5624A fuel, grades JP-3 and JP-4

The performance of MIL-F-5624A fuels, grades JP-3 and JP-4, was investigated in an axial-flow turbojet engine over a range of altitude conditions of 10,000 to 55,000 feet. Examination of the fuel flow, combustion efficiency, and net thrust specific fuel consumption showed the grade JP-4 fuel to be slightly inferior to the grade JP-3 fuel, although the altitude ignition limits were essentially equal for the two fuels over a range of flight Mach numbers and fuel-inlet temperatures

NACA Research Memorandums

The performance of MIL-F-5624A fuels, grades JP-3 and JP-4, was investigated in an axial-flow turbojet engine over a range of altitude conditions of 10,000 to 55,000 feet. Examination of the fuel flow, combustion efficiency, and net thrust specific fuel consumption showed the grade JP-4 fuel to be slightly inferior to the grade JP-3 fuel, although the altitude ignition limits were essentially equal for the two fuels over a range of flight Mach numbers and fuel-inlet temperatures

BIM enabled approach for performance based design : process, renewable technology, design rules and assessment

Significant amount of energy is consumed by buildings due to ineffective design decisions with little consideration of energy efficiency. Yet, performance parameters should be considered during the early design phase, which is vital for improved energy performance and lower CO2 emissions. BIM, as a new way of working methodology, can help for performance based design. However, it is still infancy in architectural practice about how BIM can be used to develop energy efficient design. Thus, the aim is to propose a strategic framework to guide architects about how to do performance based design considering the local values and energy performance parameters. The research adopts a multi case study approach to gain qualitative and quantitative insights into the building energy performance considering the building design parameters. The outcome is a new design approach and protocol to assist designers to successfully use BIM for design optimization, PV technology use in design, rules-based design and performance assessment scheme reflecting local values

NACA Research Memorandums

From Introduction: "Previous investigations of a number of internal configurations in the same afterburner shell are reported in reference 1 and 2. In the investigation reported herein, the performance and operational characteristics of three afterburner internal configurations were evaluated.