An organization design redefinition for the tourism sector using design thinking: Sustainable hotels case study

This chapter shows how the Classic Design Theory may be applied to create a new philosophy for organizations. In this study it is applied to a project in tourism sector. An investigation was made first in different companies in several sectors of activity in Portugal and has been recently successfully applied. The purpose of the chapter is to show how the identification and experimentation of concepts and methods used in classical design allow a better understanding of the implications they have in the engineering organization design theory. To renew the engineering organization design, an organizational design framework was conceived in order to use classical design methods and adapt them to organizational design theories. A contribution is made not just to the art of science of a designed-based organization design theory, but also to create and to test any organization design. Several alternative organization designs came out from the involved action research. We will present several examples of organization design interface based on real Eco Hotel. This represents a useful tool for organization design practitioners and non-organization design practitioners. For this purpose, an appliance was made and tested involving real organizations, interviews and focus groups (namely in the wine sector, or in the design sector, or yet on a NGO). The final result of this action research was a design-based organization design framework and its outcomes - which are unique, beautiful, functional, simple and sustainable – a design-based organization design interface that people love, considering always the context and user profile on which it is inserted.info:eu-repo/semantics/submittedVersio

Organizational design redefined by design thinking. Case studies in the hotel industry

This paper presents two different case studies, where the design thinking process, among other theories that came from classic design were used at the level of the organization design, organizational structure, process design and business design. Considering the exhaustive information brought from Classic Design Theory, a new philosophy was created for organizations based on that theory. Some frameworks were also created to help those who want to practise these technics and theories to design their own organization in a more profound, adequate and creative way. A study is made in the tourism sector based on two projects, one to be developed in the northern region of Portugal and the other one, already implemented, called “Biovilla Sustainability” located 40km away from Lisbon. The aim of this paper is to show how the identification and experimentation of concepts and methods used in classical design allow a better understanding of the implications they have in the engineering organization design theory and how their application may bring strong positive implications in terms of Simplicity (everyone understands); Functionality (it serves the purpose); Beauty (people love it); Sustainability (it must integrate time) and Viability of such projects, never forgetting the users and context where the project is embedded.info:eu-repo/semantics/publishedVersio

An application of the anti-commons theory to an elderly nursing home project in Portugal

The present study evaluates the consequential economic and ethical problems which occur when bureaucracy is present in companies’ projects evaluation by governmental agencies. The delay of projects approval generates loss of value once projects may not be implemented or are implemented after the suitable time. Theory of anti-commons is presented in the contextualization of the problem. As seen in this study, when an “anti-commons” emerges, resources may be prone to under-use. In an anti-commons situation there are too many entities deciding what may lead to the under-use of the resources. In Portugal, bureaucracy in projects approval contributes to such a situation of anti-commons. The present study analyses a project for the construction of an elderly nursing home,for which is necessary a permit to be obtained from the Portuguese government. This study is made according to the framework of the anti-commons theory

Mistério da Trindade e Maria em Potâmio de Lisboa (?-c. 360)

Introdução1. Potâmio de Lisboa e a controvérsia ariana2. Os primeiros textos mariológicos «portugueses»3. Tentativa de interpretação do textoConclusã

A model to choose a management team for a tourism company

In Portugal, many tourism companies deal with a management problem regarding their low dimension and productivity. Therefore, an additional concern must be given to the management model, in order to increase their success. An innovating model is given for a situation in which a hotel aims to choose a management team according to a set of competences and skills to give the company the necessary ability to be competitive and to survive in a very competitive market. This paper aims at presenting, through game theory, a way to have the best choice that allows ordering the potential candidates that will constitute the co-leadership team. This requires a successful team with a renewed co-leadership model of co-leaders.info:eu-repo/semantics/acceptedVersio